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Rob T
Mar 25 2013, 08:27 PM
https://r1.slashkey.com/images/gameguide/coop/co op icon.png
Cooperative Quests
(also referred to as Co-ops)

Co-operative Quests are all about interacting with your friends. They are completely separate from the regular quests (brown dice) and have their own Cooperative Quest Manager.[/B


[B]Update - April 18th,2024
When you can buy a product from a farmers co-operative quest there is now a dark blue BUY note so you don't have to click on quests that are not useful to you.
The number on the note indicates how many you can buy.

https://r1.slashkey.com/images/gameguide/coop/COOP BUY 2.png


If you decide to participate in Cooperative Quests you must be willing to sell some products to your friends for their Cooperative Quests.

You can open a cooperative quest every 10 hours. You must complete the quest before it expires. You have space to have up to 5 quests open at a time depending on your level. Here's the list >>

Level 20 - 1 Max Active Quests
Level 40 - 2 Max Active Quests
Level 60 - 3 Max Active Quests
Level 80 - 4 Max Active Quests
Level 100 - 5 Max Active Quests


Check out our Game Guide for Cooperative Quests (https://r1.slashkey.com/forum/showthread.php?p=6057914#post6057914) for instructions on how to participate!

Farm Cash Rewards for Cooperative Quests Rules:

13 Quests in 7 days - 2 Farm Cash
4 Quests in 7 days - 1 Farm Cash

Please note that quests drop off the chart and are no longer counted exactly 7 days to the second after the last step is completed. If a quest completes at 8:35 AM on a Monday then at 8:35 AM the next Monday it is no longer counted.





Suggestions for Quests post in Quests, Co-op Quests & Facility Chains (https://r1.slashkey.com/forum/showthread.php?t=634690)


.

peggyannvt
Feb 06 2023, 02:18 PM
I have a Co quest which is taking too long.
This morning it had 21 hours left and now 13 hours left until completed
Langos in a Facility

Now sure when it was started.
(not sure where my member number is located. )

Taz D
Feb 06 2023, 02:32 PM
I have a Co quest which is taking too long.
This morning it had 21 hours left and now 13 hours left until completed
Langos in a Facility

Now sure when it was started.
(not sure where my member number is located. )
Hi Peggyannvt,
Sometimes some of the co-op quests get the times wrong for a product. The problem is it is very random and when the developers try to troubleshoot it then it works correctly. Unfortunately we can't do anything to change the time required for it.


You can find your account ID number at the bottom of your farms page.

uma437
Mar 06 2023, 03:38 PM
Hi,
I just saw a funny bug. One of my neighbours was able to help me with two requested items in one coop-quest.
I made a screenshot but I do not get the file small enough to attach it.

Taz D
Mar 06 2023, 03:44 PM
Hi,
I just saw a funny bug. One of my neighbours was able to help me with two requested items in one coop-quest.
I made a screenshot but I do not get the file small enough to attach it.
Hi Uma,

It is possible to do this by a trick, but we can not discuss this in the forums.

GrammieRee
Mar 08 2023, 10:22 PM
When I couldn't find an item I needed for my co-op quest I've asked my husband to send it to me but he cannot because, even though he doesn't do the co-op quests, every neighbor he clicks on, including me, shows "BUY" on every item of every quest. So he can't send items to anybody. Can you please tell us how to fix this?

Taz D
Mar 08 2023, 10:24 PM
When I couldn't find an item I needed for my co-op quest I've asked my husband to send it to me but he cannot because, even though he doesn't do the co-op quests, every neighbor he clicks on, including me, shows "BUY" on every item of every quest. So he can't send items to anybody. Can you please tell us how to fix this?
Hi GrammieRee,
You need to put a help note on the item you need from him. That is the only way he can sell it to you.
He does have to be your neighbor in Farm Town.

GrammieRee
Mar 08 2023, 10:42 PM
He is my neighbor, and I did put a help sticker on it. But the help sticker doesn't show up for him. All he sees is BUY on every item of every quest on every neighbor.. :(

Taz D
Mar 08 2023, 10:50 PM
He is my neighbor, and I did put a help sticker on it. But the help sticker doesn't show up for him. All he sees is BUY on every item of every quest on every neighbor.. :(
Hi GrammieRee,
Have him close and restart his farms, then open his co-op quest manager in his toolbox. Then find you in that.

GrammieRee
Mar 08 2023, 10:52 PM
Thanks, Taz, but that won't help. It's been an ongoing issue for a while now so farms and computers have been closed and shut down many times but it hasn't helped..
I'm going to see if I can post pictures here to show you what my co-op looks like from my farm and what it looks like from his side.

GrammieRee
Mar 08 2023, 10:54 PM
This shows my co-op with tag on:
https://photos.app.goo.gl/RXMRMnGxWdaGfFjL8
This is what my husband sees:
https://photos.app.goo.gl/k9s4PYCgn9myEYds6
The only difference is if I put a tag on an item, he doesn't have a green checkmark on it.

Taz D
Mar 08 2023, 10:54 PM
Thanks, Taz, but that won't help. It's been an ongoing issue for a while now so farms and computers have been closed and shut down many times but it hasn't helped..
I'm going to see if I can post pictures here to show you what my co-op looks like from my farm and what it looks like from his side.
Hi GrammieRee,
What quest are you trying to do?

GrammieRee
Mar 08 2023, 10:55 PM
Hmm trying again... to post a pic...
https://photos.app.goo.gl/RXMRMnGxWdaGfFjL8

Taz D
Mar 08 2023, 10:57 PM
Hmm trying again... to post a pic...
https://photos.app.goo.gl/RXMRMnGxWdaGfFjL8
Hi GrammieRee,
Just tell me which one and your account ID, so I can look at it in your data.

GrammieRee
Mar 08 2023, 10:58 PM
Okay, I got the pic of my quests to go through.
Here is what my husband sees instead:
https://photos.app.goo.gl/k9s4PYCgn9myEYds6

GrammieRee
Mar 08 2023, 11:01 PM
Account ID: 1045348680
The quest this time is: Load 1000 x Mesh Stent in a service facility. It's the middle quest.
But this happens with every quest. And for my husband, it's the same on every quest for every one of his neighbors. Every item just says BUY so he can't send anything to anyone.

Taz D
Mar 08 2023, 11:02 PM
Hmm trying again... to post a pic...
https://photos.app.goo.gl/RXMRMnGxWdaGfFjL8
Hi GrammieRee,
I am not sure why he can't see the help note. He would not see a green check mark on it as you haven't gotten it yet and he would not have it if he doesn't play those. All he should have to do is click on it to sell.
Please have him try clearing his memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)

GrammieRee
Mar 08 2023, 11:02 PM
Oh and one other odd thing.. When he goes through his neighbor's co-op quests, the neighbor picture doesn't show up at the bottom either. Very odd..

Taz D
Mar 08 2023, 11:06 PM
Oh and one other odd thing.. When he goes through his neighbor's co-op quests, the neighbor picture doesn't show up at the bottom either. Very odd..
Hi GrammieRee,
Please contact Support concerning this.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

GrammieRee
Mar 08 2023, 11:07 PM
Memecache cleared, no change... :(
All his neighbors show the same thing, BUY on every item. Green check if they have it already, but help tags don't show up so he doesn't have the option to sell needed items.
His acct ID is: 100000062025749 if you can go there to take a look and see what I mean.

Taz D
Mar 08 2023, 11:12 PM
Memecache cleared, no change... :(
All his neighbors show the same thing, BUY on every item. Green check if they have it already, but help tags don't show up so he doesn't have the option to sell needed items.
His acct ID is: 100000062025749 if you can go there to take a look and see what I mean.
Hi GrammieRee,
Please contact Support. Be sure to include both yours and your husbands Account IDs

GrammieRee
Mar 08 2023, 11:14 PM
Thank you, Taz. I sent them a message and will let you know if they have me try something that actually fixes it so you'll know in case you run into this problem again. :)

Taz D
Mar 12 2023, 11:30 PM
Hey Taz, something else I just noticed on my husband's account.. Below his neighbor list, instead of showing people who helped etc, all it shows is error messages..
Here's a photo: https://photos.app.goo.gl/ZmD7r1LAQiQuiX5s8
- And if the photo doesn't show, below neighbors it says:
2023-03-13 04:00:20.848 WARN WARNING: FBAPI - /usersGetInfo - Unknown Error
Over and over and over with just the date/time changing.
Any idea what that's about or how to fix it?
Hi GrammieRee,
He is not seeing the neighbors pictures in the Neighbor bar.
He may not have his friends list allowed in the app settings for Farm Town to view, so they can not get the pictures. I am not sure if he can set that since he may have removed it.
Have him contact Support about it and see if they can figure out a way to get that setting restored.

BethFB
Apr 18 2023, 04:48 PM
I just got one farm cash for my 13 co-op quests and I had all 13 done and only got my one farm cash.
I was a bit taken back by that, as I had all 13 co-op quests done and didn't get my two farm cash.

Beth

Taz D
Apr 18 2023, 04:58 PM
I just got one farm cash for my 13 co-op quests and I had all 13 done and only got my one farm cash.
I was a bit taken back by that, as I had all 13 co-op quests done and didn't get my two farm cash.

Beth
Hi Beth,
I am sorry, but the problem is that you had the oldest quest completed drop 6 seconds before you collected. Unfortunately quests are good for only 7 days after completion to the second. That is why you got only 1 farm cash.


This is why we recommend you do not start the last step of any quests you want to hold over until at least 1 day after you have collected your farm cash.

BethFB
Apr 18 2023, 05:35 PM
I actually had all 13 done by Saturday.

So I should just go for 18 instead of 13?

Beth

Taz D
Apr 18 2023, 05:57 PM
I actually had all 13 done by Saturday.

So I should just go for 18 instead of 13?

Beth
Hi Beth,
I will tell you what I do. I open 2 per day, one in the morning and one in the evening. I regularly have 14 - 15 done every week.

tammyjo408
Apr 20 2023, 09:54 AM
both disappeared when I changed farms. I can access through tool box. I ran memcache, closed browser, ran c-cleaner, opened browser, loaded farmtown again. quest icon is back, but not co op icon. I will check tonight when another co op quest is available.

marymarcel
Apr 20 2023, 10:10 AM
both disappeared when I changed farms. I can access through tool box. I ran memcache, closed browser, ran c-cleaner, opened browser, loaded farmtown again. quest icon is back, but not co op icon. I will check tonight when another co op quest is available.

Hi tammyjo :)

Please be sure that your browser is up to date, most of them have had an update between yesterday and today. Also check if you have any pending update for Windows or Mac in case you use it.
After any update, it is always better to restart your computer.

If that doesnt help you and the icon is still missing tonight, then please contact Support team. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

bbarksda
Apr 22 2023, 03:18 AM
Have a 'stuck' co-operative quest. I have all of the items, but the start/load button is greyed out. Thanks

Tiger
Apr 22 2023, 04:50 AM
Have a 'stuck' co-operative quest. I have all of the items, but the start/load button is greyed out. Thanks

Hi bbarksda,

When you have a problem with a quest please remember to tell us what it is you have to make or load.

If your issue is with Make Fetal Doppler, that's a product made in the new Prenatal Supplies Factory released this month, which you do not own, so that would be why the facility is greyed out.

bbarksda
Apr 22 2023, 07:49 AM
Thanks Tiger. Have to remember that one. Didn't realize.

GrammieRee
Jul 09 2023, 11:02 AM
Hey Taz, just wanted to let you (and anyone else frustrated by this glitch) know that if you click through your neighbor list for co-ops starting from the LEFT end it doesn't close when it runs into someone who has finished all their quests. Going in that direction it works properly, showing a box that says (neighbor name) has completed all their quests, and allows you to continue on through your neighbor list instead of closing.

Taz D
Jul 09 2023, 11:23 AM
Hey Taz, just wanted to let you (and anyone else frustrated by this glitch) know that if you click through your neighbor list for co-ops starting from the LEFT end it doesn't close when it runs into someone who has finished all their quests. Going in that direction it works properly, showing a box that says (neighbor name) has completed all their quests, and allows you to continue on through your neighbor list instead of closing.
Hi GrammieRee,
It happens regardless of which way you go through the list. Since the list is created when you select to organise by Cooperative Quests. So if someone completes all their quests after that point they are still in the list. There isn't anyway for the program to catch they have no quests left until you go to the person in the list, so this is going to happen.

earlgray
Jul 10 2023, 05:56 PM
I can easily scroll through the co-op quests of my neighbors, but is there also an easy way to see the co-op quests of my buddies? Or do I have to navigate to each of their farms separately? I haven't worked much with buddies previously. Thanks.

Tiger
Jul 10 2023, 06:14 PM
I can easily scroll through the co-op quests of my neighbors, but is there also an easy way to see the co-op quests of my buddies? Or do I have to navigate to each of their farms separately? I haven't worked much with buddies previously. Thanks.

Hi earlgray,

There's nothing like the neighbours bar method. I tend to look for a co-op icon bottom left of the game screen when working faciities for others. If there is one then I know they are doing them so will look. I don't bother working out who is a buddy and who isn't. Other than that, usually if someone needs help pretty quickly they will send me a message.

cactuzlady
Oct 08 2023, 07:27 AM
I am trying to help18 farmers with their co-op quest and every time I go to help and sell something it says I don't have enough but I do,,,,,and it just won't work.......

marymarcel
Oct 08 2023, 09:40 AM
I am trying to help18 farmers with their co-op quest and every time I go to help and sell something it says I don't have enough but I do,,,,,and it just won't work.......

Hi cactuzlady :)

I moved your post to the thread about Cooperative quests.

You need to give us an example of the product you are trying to sell.

But take in mind that there are 3 sizes for stored items like crops, fish etc. Large size, regular size and small size.

If you only have small size stored for, let say a crop, then you can't help with cooperative quests. Small size are the items you get as gifts so you cant use them for helping with cooperative quests.

littlesallysanctus
Oct 19 2023, 06:36 PM
Not working just received eraser according but it won't load in the school

Taz D
Oct 19 2023, 07:41 PM
Not working just received eraser according but it won't load in the school
Hi Littlesallysanctus,
I can not see any reason why they will not load in the Modern School service as you have 70 in your storage and only need 50 for a batch.

mimibryan
Oct 21 2023, 02:54 PM
Where does one go for help with Quests?

Taz D
Oct 21 2023, 03:41 PM
Where does one go for help with Quests?
Hi mimbryan,
I moved your post to the Help & Support thread about quests. Please do not post questions in the Suggestion section. Those need to be posted in the Help & Support section.
There are links in the first post of this thread to the Game Guide for information about quests.
For help with Co-operative quests there is a thread in the Social Section for help with those:
https://www.slashkey.com/forum/showthread.php?t=648926

TeriLee
Oct 24 2023, 01:14 PM
I have a co-op quest to load 5X Microscopes in a service facility. My next to last step is to buy microscopes 5/5 and that box has a green check. When I do the last step which is load them in a service facility, it tells me I need 5 more microscopes and won't load it but I can't buy anymore. What can I do?

marymarcel
Oct 24 2023, 01:21 PM
I have a co-op quest to load 5X Microscopes in a service facility. My next to last step is to buy microscopes 5/5 and that box has a green check. When I do the last step which is load them in a service facility, it tells me I need 5 more microscopes and won't load it but I can't buy anymore. What can I do?

Hi TeriLee :)

According to your data you have 5 Microscopes stored so you should be able to load them in the service facility.

Please close your farms and then reopen and see if you can load them.

If not, then run memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen the game and try to load the items again.

https://apps.slashkey.com/farmtown/play/?do=clear_memcached

TeriLee
Oct 24 2023, 01:27 PM
Thank you so much . reloading was the answer ... my other thought is this is a co-op quest and should not be using my personal stash of products. Just a thought

marymarcel
Oct 24 2023, 01:29 PM
Thank you so much . reloading was the answer ... my other thought is this is a co-op quest and should not be using my personal stash of products. Just a thought

You are welcome TeriLee and glad we could help you :)

MRF
Nov 05 2023, 01:15 AM
how do i help someone with co-operative quest ?

Tiger
Nov 05 2023, 06:27 AM
how do i help someone with co-operative quest ?

Hi MRF,

I have moved your post to the help and support section for Co-operative Quests as it doesn't look like you are doing them at the moment.

How to do Co-operative Quests and help your neighbours with them are explained in Chapter 25 Quests (https://www.slashkey.com/forum/showthread.php?t=489690), which also has information on the regular quests (brown cube).

Here's the link to the specific post about Co-operative Quests:
https://www.slashkey.com/forum/showthread.php?p=6057914#post6057914

In the forum, the Social Section for Co-operative Quests is where you could post your own Co-operative Quests if you were doing them along with your farm link so that others can see them. Your farm link would be used to visit you to buy from one of your Quests steps or if one of their own co-operative quests could help you with yours, they could visit you to leave a message letting you know you could buy from them if you wanted to. The green man on each message allows you to go to that farmers farm so that you can see their co-operative quests to buy from them if you needed to.

In the same respect you can use their farm link in a forum post to visit them to do the same, help yourself or leave a message to help them. If you wanted to do that you would need to read the first pos (https://www.slashkey.com/forum/showthread.php?t=648926)t on page one in that section so you know what kind of information you need to post there

slartismum
Nov 07 2023, 07:52 AM
I had four tickets and only three are used. When I want to use the fourth ticket it says only four are allowed in this quest. How do I use my fourth ticket please?

marymarcel
Nov 07 2023, 08:01 AM
I had four tickets and only three are used. When I want to use the fourth ticket it says only four are allowed in this quest. How do I use my fourth ticket please?

Hi slartismum :)

Is the coop quest for loading 20 Egg and Ham Sandwich?

If so, I can see you have a help note placed in that coop quest probably for Ham.

Once a friend sells you ham then you will be able to use the other help note for Egg and Ham sandwich.

slartismum
Nov 07 2023, 08:10 AM
Thank you for your swift reply. I could swear that the ticket for Ham had been used. Obviously not. Message to self - be more observant in future!

marymarcel
Nov 07 2023, 08:25 AM
Thank you for your swift reply. I could swear that the ticket for Ham had been used. Obviously not. Message to self - be more observant in future!

You are welcome slartismum :)

BTW, I fixed your farm link as it was showing facebook instead of slashkey for the new website.

Anne4
Nov 08 2023, 03:13 PM
I don't understand why I got a quest that I was unable to complete due to the fact that it required me to purchase a facility that was a level 247 requirement. I am at Level 167! To get all the way to the end of a co op quest and then to discover that I could never complete it no matter what, is most discomforting!! This is totally wrong! I took too much of my time to attempt to complete an impossible task. There has got to be a solution to this problem.


Annie
113113331806262 Build No: 563

Tiger
Nov 08 2023, 04:43 PM
I don't understand why I got a quest that I was unable to complete due to the fact that it required me to purchase a facility that was a level 247 requirement. I am at Level 167! To get all the way to the end of a co op quest and then to discover that I could never complete it no matter what, is most discomforting!! This is totally wrong! I took too much of my time to attempt to complete an impossible task. There has got to be a solution to this problem.


Annie
113113331806262 Build No: 563

Hi Annie,

Thank you for your ID.

We can see that you have these Co-operative Quests still open:


Load Plantain Chips Quest - final step loads into the Snack Machine (Level 107)

Load Aquarium Decor - final step loads into the Pet Shop (Level 103)

If you thought that you needed the Pet Accessories Factory (Level 287) for the Aquarium Decor, that facility is not a service facility, it's where that product would be made.

Your quest is to load the decor into the Pet Shop which you do own.

You already have the previous Buy Aquarium Decor step done and at this time you have 16 Aquarium Decor in storage so you can load a single batch in the Pet Shop to complete that Quest as it only requires 10 of them.



For future reference:

There are a few ways to be able to get some products without making it yourself when you don't own the facility:


by using a help note when it's not the final step.

for load quests, if you needed more of the decor to be able to complete the last step you can get them by working farmers facilities that own that facility and are making them, as you would get some when you worked them.


To know what level the facility is before you attempt to complte any steps you could mouseover the final step of a Quest to get the name of the facility that a product is made or loaded in and then check to see if you have it and if you don't you can check the store to see if you are at a high enough level to buy it. Then you don't have to complete all the previous steps if you don't want to do any particular Quest.

Quests are assigned at random, it doesn't check what facilities you already own, you can also get them where previous steps or the final step requires a Farm Cash facility that you may not own or want to buy.

amanda1955
Nov 22 2023, 03:16 PM
why is it sometimes I can't help people with their co-ops even when it shows that I can, is it because we are not friends this does need to change with the new site, find it very frustrating? yet can do their facility's

marymarcel
Nov 22 2023, 03:19 PM
why is it sometimes I can't help people with their co-ops even when it shows that I can, is it because we are not friends this does need to change with the new site, find it very frustrating? yet can do their facility's

Hi amanda :)

If you click in the item which shows a help note and you cant help it could be due:

.- that item was already sold by other farmer

.- you only have the small size of the required item. You need to have the regular or large sizes to be able to sell them.
For example if a friend has a help not for blueberries and you only have gifted blueberries stored, then you cant help with them.

farmerKBW
Nov 24 2023, 07:24 AM
One of my neighbors needs 1 Brussel Sprouts fields for her Co-op Quest.
I have, in my storage, 1,109 Large Brussel Sprouts, and 73,959 Regular Brussel Sprouts.
The quest manager has been telling me I do not have enough Brussel Sprouts fields to give to her quest since last night.
I have tried 1) logging out of FT and back in several times; 2) clearing my memcache using the link for the website, and then reloading my farms; 3) harvesting even more Brussel Sprout fields from my own farms, repeatedly.

None of these has helped me help her.
I have not helped her on this quest yet, so it's not a matter of not being able to help her on this particular quest. It's just telling me repeatedly that I do not have enough of the product to help her, and I can't figure out why. Thank you for any insight into what is wrong.

marymarcel
Nov 24 2023, 07:32 AM
One of my neighbors needs 1 Brussel Sprouts fields for her Co-op Quest.
I have, in my storage, 1,109 Large Brussel Sprouts, and 73,959 Regular Brussel Sprouts.
The quest manager has been telling me I do not have enough Brussel Sprouts fields to give to her quest since last night.
I have tried 1) logging out of FT and back in several times; 2) clearing my memcache using the link for the website, and then reloading my farms; 3) harvesting even more Brussel Sprout fields from my own farms, repeatedly.

None of these has helped me help her.
I have not helped her on this quest yet, so it's not a matter of not being able to help her on this particular quest. It's just telling me repeatedly that I do not have enough of the product to help her, and I can't figure out why. Thank you for any insight into what is wrong.

Hi KBW :)

The only thing I can tell you is that there was a problem with brussel sprouts when the facility was released.
It was fixed some hours later, but if your neighbor opened the quest before the fix was released then it is not possible to sell the product through the help note.
The fix is released for the product in the facility but it doesnt apply to a quest already opened.

Your neighbor could contact Support if they wish. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

MikeYoung55
Nov 24 2023, 08:04 AM
One of my neighbors needs 1 Brussel Sprouts fields for her Co-op Quest.
I have, in my storage, 1,109 Large Brussel Sprouts, and 73,959 Regular Brussel Sprouts.
The quest manager has been telling me I do not have enough Brussel Sprouts fields to give to her quest since last night.
I have tried 1) logging out of FT and back in several times; 2) clearing my memcache using the link for the website, and then reloading my farms; 3) harvesting even more Brussel Sprout fields from my own farms, repeatedly.

None of these has helped me help her.
I have not helped her on this quest yet, so it's not a matter of not being able to help her on this particular quest. It's just telling me repeatedly that I do not have enough of the product to help her, and I can't figure out why. Thank you for any insight into what is wrong.

I've seen this myself and the quest is asking incorrectly for "Brussels Sprout Field" (and shows a seed bag). This doesn't match the items you have in storage which are the harvested crops, not the seeds. I have reported this to the developers in case they need to correct the quest separately to the facility.

farmerKBW
Nov 24 2023, 09:30 AM
I've seen this myself and the quest is asking incorrectly for "Brussels Sprout Field" (and shows a seed bag). This doesn't match the items you have in storage which are the harvested crops, not the seeds. I have reported this to the developers in case they need to correct the quest separately to the facility.

Thanks so much for clearing that up for me! :)

When I harvest the Brussel Sprouts, the in-game feedback during harvesting says, "Brussel Sprouts field" as I hover over the unharvested crop, which I think may be further complicating the issue.

Is what she needs, then, a facility product? :confused:

Thanks again for your help!

farmerKBW
Nov 24 2023, 09:39 AM
Mary Marcel,
Thanks so much! I have forwarded your reply to my neighbor so that she can contact Support about this matter. She isn't online right now, but I hope she is able to get this resolved.
I greatly appreciate your assistance.
~Kelly (Farmer KBW)

Taz D
Nov 24 2023, 09:41 AM
Thanks so much for clearing that up for me! :)

When I harvest the Brussel Sprouts, the in-game feedback during harvesting says, "Brussel Sprouts field" as I hover over the unharvested crop, which I think may be further complicating the issue.

Is what she needs, then, a facility product? :confused:

Thanks again for your help!
Hi farmerKBW,
No it is not a facility product. What she needs is a Brussel Sprout box which is what is in your storage after you harvest the fields. The problem was that there was a glitch when the new facility was released. That was fixed shortly after, but if they opened the quest before the glitch was fixed then it is asking for the wrong thing which you can't help with. What her quest is asking for is a Brussel Sprout field which you can not give her.

farmerKBW
Nov 24 2023, 09:44 AM
Hi farmerKBW,
No it is not a facility product. What she needs is a Brussel Sprout box which is what is in your storage after you harvest the fields. The problem was that there was a glitch when the new facility was released. That was fixed shortly after, but if they opened the quest before the glitch was fixed then it is asking for the wrong thing which you can't help with. What her quest is asking for is a Brussel Sprout field which you can not give her.

Yes, thanks - I was just back in the game and finally realized what was happening. I'm low on sleep. Her quest is asking for seeds, but she needs the crop. So does her quest need to be updated? Or is it undoable?

Taz D
Nov 24 2023, 09:57 AM
Yes, thanks - I was just back in the game and finally realized what was happening. I'm low on sleep. Her quest is asking for seeds, but she needs the crop. So does her quest need to be updated? Or is it undoable?
HiKBW,
There isn't anything we can do which is why she has to contact Support. I don't know if it can be fixed or if she will have to just let it expire.

Lin Greenthumb
Jan 02 2024, 06:32 PM
I noticed this Quest started at about 63 hours last night. I was hoping it would correct itself after my normal memcache clearing, etc. I am not sure what happens if it does not complete before the expiration.

Taz D
Jan 02 2024, 06:42 PM
I noticed this Quest started at about 63 hours last night. I was hoping it would correct itself after my normal memcache clearing, etc. I am not sure what happens if it does not complete before the expiration.
Hi Lin Greenthumb,
This is one of 2 quests that very intermitently end up with extended times. The developers have not been able to figure out why as every time they check it then the time is correct. Unfoortunately there is nothing we can do to fix this. If it doesn't complete before the expiration time then you will not get that one.

Lin Greenthumb
Jan 02 2024, 07:02 PM
Thank you, Taz. Fortunately, I usually have more than enough to get 2 FC, so I just won't worry about it.

PapaDoe
Jan 12 2024, 11:03 AM
If I complete the preliminary work on a quest, and i do not have the facility to complete. If a regular neighbor has the facility, is it possible to use theirs or am I out of luck ??

Thanks,

marymarcel
Jan 12 2024, 11:07 AM
If I complete the preliminary work on a quest, and i do not have the facility to complete. If a regular neighbor has the facility, is it possible to use theirs or am I out of luck ??

Thanks,

Hi PapaDoe :)


What you are asking is a trick and nobody is allowed to post instructions on the forum.

amanda1955
Feb 19 2024, 11:44 PM
why is it sometimes even though it says can't sell someone a product it won't let me normally have noticed it says not friend or on Facebook but why if we don't need Facebook or need to be friends?

Taz D
Feb 19 2024, 11:58 PM
why is it sometimes even though it says can't sell someone a product it won't let me normally have noticed it says not friend or on Facebook but why if we don't need Facebook or need to be friends?
Hi Amanda,
Is this for a co-op quest? If so the only way you can sell a product to them would be if they have a help note on it for you to click on.

If they are not your neighbor, buddy or in your facebook friends list in the Farmer List then you can not directly sell a product needed for a quest to them. If you go to someone's farms for their co-op quests you can only buy from them at a higher price than normal. The only way you can "sell" the product to them is if you have it in one of your quests and they come to your farm and buy it from your quests again at a higher than normal price.

amanda1955
Feb 25 2024, 11:25 PM
they do have the help note on it, but for some reason it doesn't let me help them. like there is the help note on the left but nothing in the actual list, sorry took so long time get back to you been busy, next time it happens, will screen shot it, plus always check co ops when doing facilities etc and this is when I see it

Taz D
Feb 25 2024, 11:41 PM
they do have the help note on it, but for some reason it doesn't let me help them. like there is the help note on the left but nothing in the actual list, sorry took so long time get back to you been busy, next time it happens, will screen shot it, plus always check co ops when doing facilities etc and this is when I see it
Hi Amanda,
There would have to be a help note on a specific ingredient or product. If you didn't see it then it would be on one down below or above what you are seeing in the screen. You would need to scroll to find it.

Granny T
Feb 27 2024, 07:48 AM
My cooperative quest is to load shrimp stuffed tomatoes. A friend sold me two and I tried to load them but I get a message that says I don't have any and need to put more shrimp stuffed tomatoes in my storage. ?? I don't know what I need to do next.

Tiger
Feb 27 2024, 08:30 AM
My cooperative quest is to load shrimp stuffed tomatoes. A friend sold me two and I tried to load them but I get a message that says I don't have any and need to put more shrimp stuffed tomatoes in my storage. ?? I don't know what I need to do next.

Hi Granny T,

There are couple of things you can try:


Reload the game, then before you load any services, open your co-op quest and try loading them.


Try storing any you have made in your Belgian Restaurant and then try loading them.


Mod note,edit to add: Quest final step now showing in progress

Tiger
Apr 19 2024, 08:49 AM
Update - April 18th,2024

When you can buy a product from a farmers co-operative quest there is now a dark blue BUY note so you don't have to click on quests that are not useful to you.
The number on the note indicates how many you can buy.


https://r1.slashkey.com/images/gameguide/coop/COOP BUY 2.png


.