Issues with Registering your Email to your FarmTown Account
 

If you did not make a note of your Farm Town ID before the game was deactivated on Facebook, you can still try any of these to get your Farm ID to send to support:

1. If you have ever posted in the forum we might be able to get your USER ID for you.
You can post a request in this thread for us to try to get it for you.
Do NOT put your email address or Password in your Post when posting here.
This is a public forum so anyone can see it. If for some reason we need your email address the moderators will either send you to support or contact you via private message so those details are kept private for your security!

2. You might have saved it in your forum signature.


3. Look on your own Facebook profile for an old Farm Town post, facility, requested gift, bonus, requested ingredients, the correct picture might not be showing up on all of them but for now you can still right click on that post and select "copy link address" then paste it into your ticket to send.

4. If you are a member of any Farm Town groups on Facebook and may have posted in them, you could try the same thing there. There is a magnifying glass top right of groups that you can click on, type in your Facebook name and then click on Search this group for....... to find any of your own posts in groups.

Blocked Cookies for Slashkey.com can prevent you logging into the Website when your login details are correct!!!! Check if they are blocked in your browser or your Antivirus is blocking them for some reason.

If you are Registered but are seeing Incorrect Password when logging into the Website - CLICK HERE

CLICK HERE if you are already registered and playing but would like to change your password or email address for logging into the Website. This will take you to instructions and information on how to use the Profile section of the Account tab to change those and also includes everything new about the Account tab.


Typing the email address OR USER ID incorrectly.


Typing the Password incorrectly.


Not checking for browser updates and keeping on top of your computer updates.


Using multiple accounts and using the incorrect login details for each account or mixing them up.

If you are limited to using one browser, make sure that you are checking the correct email and password is being used when you log out of one account and then into another one. If you saved your login details to your browser, make sure that information saved is correct. Your browser will offer you the login details that you saved last. If you did not update those if you changed your login details it will be automatically entering the wrong ones! Make use of the Show Password option AND the option to Update them.

.

Email link to farm issue
 

Hi! I have an account that I had previously linked to FT. I have the emails in the inbox where I went through the process just over a month ago. Today I logged in and the message at the top was "No email linked." I went through it again and it worked, but now I'm concerned that something might be wrong, what if it happens again? I don't recall clicking on anything that would have reset it.

The user ID is #118754226185936 if you need that.

Thanks

Hi SirMatthew KC :)

We are not sure why some farmers are having this problem after succesfully linking their email address to their Farm Town account.

The only thing I can offer you is that if this happens to you again, you could contact Support.

We are contacting the developers to see if they can look into this.
Thanks :)

Hello- im trying to link my farm and when i hit the link email button at the top it says something like -an embedded link at farmtown says--to link you farmtown account to email just hit OK and RELOAD the Game and then enter email when ask
, But it never works--i reload the Game and nothing comes back up anywhere, Ive tried it like 5 times...help?.

Hi holla,
When you reload after you have hit the ok in the message, look on the left side of your farms for a mail box. Click on that.

Hi, Thanks Taz, It couldnt have been easier. :):)

no email linked
 

Perhaps posted again at the wrong place, but well that's what it is. Anyway, before, Taz said there should be a mail box at the left of the farm. There isn't. It was there when I linked my account for the first time. Over a couple of weeks at the top of the game, it said account linked to email address. That's now gone; and not only for m y account, my wife and daughter have the same. Probably a glitch or bug. But I am not going to worry about it anymore since I noticed that here to the left of my name says (farm town account linked). For the time being I assume it's all good.

Hi Danker,
I moved your post to the thread about the email linking.
The linking to the forum is not the same as that only links your farms to the forum so we can find them when you have problems.
The other is to allow you to use the separate website if the game has to move to that.


In the yellow box at the top of your farm, please click on the "Link Email" button. You will see a pop up embedded page. Click on the OK in that. Then reload your farms by clicking the Play button. When your farms reload look on the left side for an email icon (blue mailbox). Click on that and another pop up will show for you to add your email address. Clcik the ok there and then go look for the email sent to you for the confirmation link to complete this.

Thanks! I will do that if it does happen again. It was easy to link it again, at least.

old accounts
 

I have a couple of old accounts with Hotmail addressess and cannot access them to connect to the link for Farm Town. Is there a workaround for this please?

Hi Slartismum,
I moved your post to the thread about the email linking. You do not have to use the email you used for those accounts you registered on Facebook. You only have to have an active email account for each farm set that will stay active. When you link the email it pairs that email address to the ID for your farms.

Thank you, Taz D. That has cleared it up nicely.

NO verification email received.
 

My wife has registered with Slashkey. She is awaiting a verification email - it never came. What should she do?

Hi Danker :)

Ask her to check her spam folder.

Also, Im sending you a private message.

i made a outlook e-mail put it on my farm.found out it will not work without another e-mail to go to first then it go to outlook. since shut down i cannot put one on that farmtown can use.hope facebook lets us play again so i can put a e-mail that will work on my farm.i will be very upset if i lose my farms if they decide to get their own website.hope they get facebook to put game back one more time so i can change the e-mail .

Hi Mom Glenda,
I wouldn't worry about it as Farm Town will be back up on Facebook as soon as the developers can get it solved.

wish i could get in my farm to put Glenda Roberson@gmail .com instead of the outlook e-mail i found out outlook will not work by itself it has to work thru the gmal account .i am so afraid we want get farntown back until they get their own website finished.i played 13 years bought a lot of cash and i be lost without farmtown.not able to do much house work i need farmtown .hope if this happens someone helps me get my farms back.love farmtown

Hi Mom Glenda,
I moved your post to the Help & Support thread about the email address. Please do not post problems in the Suggestion section.
I answered your previous post concerning this. The answer is in the popst above your last one.

Hi Joyinlife :)

We moved your post to the thread for your problem.

The email address you send is for one account so it is for all the farms your have in that account.

If you have more than one account, then you need to send an email address for each account.

You have all the information in the following link:

http://r1.slashkey.com/forum/showthr...02#post6514602

Hi Joyinlife,
I moved your post to the Help & Support thread about the email addrresses.
You only need 1 email address for your whole set of 44 farms, not one for each.

Thanks
 

Thanks, I wish I had read this first. I sent the question again reworded but it was not necessary after reading yours Mary Marcel.

Email glitch
 

My main suddenly says I have no email linked, but I set it up weeks ago and didn't unlink it. When I try to link it again I get a message saying I have to reload the game then link my email when asked, but I don't ever get that option when I reload.

I also get that same error message whenever I've tried to link an email on my second account.

With all that's happened in the game lately I'm a bit nervous about losing my account altogether if I don't get this sorted quickly.

Hi Meilandra :)

I moved your post to the thread for your problem.

When you reload the game you should see the mailbox icon to the left of your screen. Clicking in it will give you the option to register your email address again.

But please go to the first post,first page of this thread and you will find full instructions and suggestions to do, specially if you are using 2 accounts at the same time.

Linking Email
 

I just registered to ask about linking my Farm Town account with my email. Facebook will not let me into my account, but it is still active. I can be seen by friends. When I registered, it had a button to link Farm Town account. I clicked on that and it says I'm linked. Does that mean if Farm Town moves off Facebook, I'm covered for the move?

I have found this forum to be very helpful and informative.

Thank you.

PamJean
Facebook ID 100002096600266

Hi PamJean Glover,
I moved your post to the thread about email linking for the game.

The previous linking method will not link your account for the email. As you have to do the email linking from within your farms then if you can not sign in and load your farms as you, then I don't think you will be able to do the linking.


Please read the information in the Game Guide chapter 1 about linking your email address in the following link:
http://www.slashkey.com/forum/showthread.php?t=314802

email link to farmtown
 

I recently lost my email link to my farmtown. The notice up above says: 'No email linked! link email'. When I click the tab, it says 'To link your email to this Facebook Farmtown account just reload the game and enter your email when asked.' I click the ok and reload the page, but never get a prompt or window to enter my email. My wife's farmtown on her facebook has the same problem. She's been away from her farmtown for years but has been trying to get back into it. How can I link our farmtowns to our email addresses?

Hi tregurtha :)

I moved your post to the thread for your problem.

After clicking in OK and reload the game, you should see the Email Icon on the left side of your game screen. Click in it and then the pop up will show for you to register again.

Please remember that each account has to be registered under a different email address.

But if you go to the first post, first page of this thread, you will find links with all the instructions.

i tried to find the email
 

Facebook USER ID number is: 1414928204 Build No: 427


i tried to find the email to connect with farm town, but its not there not even in spam. shalom

Hi twighahn :)

I moved your post to the thread for your problem.

Please go to the first post, first page of this thread and see if the suggestions given there help you.

.

Hi, I am trying to link my email address to Farm Town account. I click on link email and get the message, click ok, reload the game and get the same thing all over again. There is no email icon on the left side of my screen. I can not get past this step. What am I doing wrong? Thanks. My face book ID number is 1622854604

Hi Cathy K :)

Please clik in the following link and follow the instructions and suggestions given there:
http://r1.slashkey.com/forum/showthr...66#post6514966

Specially run memcache and then restart your computer, be sure you are only logging in one account, etc.

TY for the quick reply. I kept at it and finally saw the email icon on my farm, clicked on it and it went thru finally. Thank you for your help. Now I hope all is well.

You are very welcome Cathy :)

I just checked and your email address is verified, well done! :)

Game no longer linked
 

My game has been linked and was up to this afternoon. I just got a message asking me for my details which I completed but it is still not linked any more?

Same thing here. Didn’t complete until I know it’s legit.

I received the same message. It says there is a high probability that Facebook is going to not allow us to play the game on the platform - or words to that effect. The developers will send us an email to let us know what to do if this happens.

Hi prisdp :)

It is legit. We are all doing the same registration.

It will be showed up for 5 days so you will have to enter your credentials to not forget them when the new web site is ready.

It's worrying though that I cannot relink to FT