New Release -- November 26th, 2022
 

See Known Issues, More Information and Post Release Updates at the end of this post. Last update released on December 24th, 12:00AM.

Hi There,

We just released a new update with the following features and bug fixes: En Español AQUI

1. 24 New Holiday decorations: 4 as Gifts, 4 at the top of the Holiday category at the store and 12 at the bottom. Also, there are 4 new people at the bottom of the Winter category.

2. 58 x 58 farm expansions for Farms 1 through 11: Prices are 60 Farm Cash or 100 billion coins.

3. Server side optimizations:

a) Accepting gifts in the 'My Request' page is now much faster
b) Completed optimizations that enabled us to release bigger farms
c) Currently working on more optimizations that should enable us to release bigger tools

4. Minor Improvements released last month:

- Removed seasonal gift decorations from the Farm Pass 'Receive Specific Gift' goal
- Added a note icon next to each player in the Farm Pass collect farm cash gift screen so you can say Thanks back
- The search bar in the custom sort screen in the Facility Manager now accepts more than one facility name separated by comma and you can use the arrows to scroll through them
- When arriving at an empty marketplace we suggest players to set the language to English (US) in their preferences
- New Thanksgiving decorations
- Bugfix: Linked emails were reset to empty when changing your avatar name or sex in the Accounts tab

5. Slovakian Restaurant (FC): Produces Slovakian Food.

Poppy Seed Dumplings
Slovak Potato Dumplings
Slovak Cabbage Soup
Slovak Fried Cheese
Slovak Potato Pancakes
Slovak Goulash
Fried Carp
Chimney Cake

New products from other facilities: Poppy Seeds from the Semi-Trailer Truck. Tartar Sauce in the Sauce and Condiments Factory.

6. Squishmallow Factory (Coins): Produces Squishmallows.

Pineapple Squishmallow
Watermelon Squishmallow
Mushroom Squishmallow
Frog Squishmallow
Cat Squishmallow
Axolotl Squishmallow
Koala Squishmallow
Monkey Squishmallow

7. Taste of Slovakia (FC): Provides Slovakia Cultural Exchange and Food Tasting Services and can be stocked with products from the Slovakian Restaurant.

8. Squishmallow Store (Coins): Provides Squishmallow Retail Services and can be stocked with products from the Squishmallow Factory.

Enjoy!

--Raul

Post Release Updates - December 14th, 11:20PM

- Released 24 Holiday decorations, see more details at the top of this post.

Post Release Updates - December 15th, 9:30AM

- When accepting gifts, the 'Send Gift Back to All' button is now showing up if your gift box fill while accepting those gifts. This will allow you to quickly send gifts back to the senders of the gifts that were accepted.

- The Show Names->Show Work Info and Farm Stats features now use browser memory more efficiently. When you open the Farm Stats screen it doesn't always shows the latest info, if you need the latest info click the Refresh Stats button.

- Bugfix: Daylight Savings clock changes caused duplicated purchases of the November Farm Pass. We are currently in the process of granting credits or refunds to the affected users.

- Bugfix: Sometimes the game got stuck after posting Belt/Dans bonuses

Post Release Updates - December 24th, 12:00AM

- Released workarounds for the Facebook bugs affecting areas of the game like sending train boosts, neighbour requests and gifts back to players. When using the 'Send Gifts Back to All' button in the 'My Requests' page we are showing you a friend selector with all the senders of the gifts you just accepted, we know is not ideal as you have to do some extra clicking on each friend, but at least you don't have to search for each friend manually to send gifts back to them.

Hopefully Facebook fix this bug soon and we can go back to the original flow.

Known Issues:

- None.

Wonderful! Thanks Raul and team!

Thanks Raul

there is a issue wit the gift acceptance page when you accept gifts and your gift box fill part way through a page you get the message that your gift box is full and the send gifts back to all button does not come up meaning if it has only accepted part of the page you have to go through and return gifts one by one to the players on the page that only got partly accepted before it used to accept the whole page and just slightly overfill your gift box please fix this

also can you please extend the ship despatch time to 1.5 days i have stopped doing ships because of constantly getting the expired message due to missing the time with work commitments etc the time is 2 short

Really??? Squishmallow factory and store??? That is stretching it for a factory lol

Thanks Raul and Team
 

Thank you for working so hard for us and all the new things

Thanks Raul for all the new things!

Thanks! Look forward to trying those squishmallows

New Release 11/26/22
 

Thank you so much for the new goodies! Time to set up my Christmas farm! :)

ty for update

i'm wondering what is a squishmallow lol

Thank you, I've noticed the farm pass has some very dubious behaviour, e.g boost neighbour's supreme train, when I do it doesn't register that I've completed the task, some train boost requests showing up on gifts but not on train manager?

Thank you, Raul and Team for the new facilities! Looking forward to the fun!

thanks for the update!
I had to look up squismallows lol
never heard of it before, now I know lol

What we call Peeps in the US. Soft marshmallow candies made in various designs

Squishmallow? hahahaha! love it!! thanks FT team. Now if I could only figure out how to send Dans/belts to friends I will be all set!

Hi Leslie Lou :)

The best way to send belt/dans to your friends is by clicking in your My Requests tab and then clicking in Show Other Wall requests.

There, you will find belts/dans bonuses, they are the ones saying " I just reached....., when you click in Get bonus link you are sending them to your friends.

Be sure those posts do not have a pink background, if they have it, then it means that you have already sent them belts/dans bonuses.

I have a couple of friends I am unable to send gifts to. It always says that I already sent a gift when in fact I have not.

Hi All.
If you have a question concerning something about the current release then post it here. If you question or problem is about other features of the game then please post your question/problem in the help & support section appropriate thread.

I wondered too so I googled. They are large stuffed plushies.

Finally tartar sauce!

They are actually a stuffed animal despite their resemblance to Peeps. My daughter has a shark one so I may have to ask to have a shark squishmallow added to future updates. lol

Thanks and Happy Holidays!!
 

Farmtown has disappeared again from Facebook. What is the problem now?

Cant load FT, says Page isn't available.

It's not just disappeared. It appears that Facebook is blocking it again. I had 2 accounts with it open already and went to check the co-ops and Neighborhood competition with the third and it could not be opened. :mad:

Faceebook has blocked Farmtown again, here in the UK, it's only just gone as I was playing it about 20 minutes ago.

UPDATE 03 DEC 2022 8PM GMT (UK Time)

The developers have let us know that they have had to go through the appeal process again and are currently still waiting for a response to the appeal.

Facebook have deactivated the game due to issues with their policies, however these are not security issues this time and are about app integration and experience.

The appeal process is the same process as the last time and until Facebook have had time to review the appeal and approve the changes the game will remain deactivated for the time being.

The developers will also try to update the Farm Town fan page later today.

Link to Announcement where any further updates will be posted:
http://r1.slashkey.com/forum/announcement.php?f=1


We can only apologize for the inconveniences and frustration caused!
This thread is temporarily closed while this issue is ongoing.

.

.

UPDATE 07 DEC 13:25 EST


Information From the developers.

The latest problem has been fixed and sent off to Facebook to review. We are now waiting for a response, hopefully they review the fix soon.

.

Phew, glad to see the game is back! Thanks for all the hard work Raul and the team have done to get us back to it. I've been playing for about an hour and I have been disconnected from the mainframe a couple of times, but it's no biggie.

Doing the happy, happy dance! Thank you for all the hard work, updates and patience :)
:)

Thank you for getting farmtown back up and running but there is going to be any compensation for the time lost as this was the second time? All my crops were wasted. I had seven quests out of 8 finished for 2 fc that were too late. I have invested a lot of time and money in this game and refuse to put anymore money into it if it just disappears without a moment's notice without any compensation. You have made it very difficult to year fc, unlike in the past and so many facilities that were once free now require it.

Hi ericanl,
It is up to the developers whether they offer any compensation. Please note that both times Farm Town was deactivated it was Facebook that did so and not the choice of the developers. There was no notice given by Facebook that they were going to do this.

No, there wasn't. Which does not at all matter, legally: whether a business has issues with third-party companies or contractors has no bearing on their obligations to their customers. If you paid for (say) Internet service from a local carrier, and their response to a prolonged outage was "Gosh, it wasn't our fault, but we're pocketing your monthly payment anyway," your response wouldn't be to shrug your shoulders and say "Oh, well, too bad for me then." You would demand a credit, you would be legally entitled to it, the company would be in hot water if they just ignored your protests, and you just might be in the market for a new Internet provider.

Hi Ravenswing,
The difference is that the developers were not pocketing or earning any money while the game was down both times. Since no one was able to buy any farm cash during the shut down then there was no income and no monetary loss for you.
Your protestations were not ignored and they worked as fast as they could with Facebook to resolve the complaints from Facebook. Facebook is not quick in responding.

As I said any compensation will be up to the developers.

Nice that every one is thanking you for solving the problems that you created but what about compensation for time and money real and farm cash many of us lost. And as an aside with farm pass who has 85000+ trees to chop in a month or 20 days as we have now or enough peacocks to harvest over 3000 in the next 20 days, how about making the monthly and daily goals attainable.

Hi Fibberj,
I moved your post to the current release thread since you are asking about compensation.
It is up to the developers what if any compensation for your virtual losses you have incurred. As for real money, I am not sure what loss you have had for that as no one could buy farm cash during the time the game was down.


If you wish to make a suggestion for the Farm Pass please post that in the Suggestions section where the developers will see them organized by subject.