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Farm Cash and Coins
This thread is for reporting problems concerning any problems with Farm Cash and Coins. Please read the following information BEFORE posting in this thread. Please make sure that you have read the information in the Web Guide to see what differences there are now that you are playing Farm Town on the Website! Buying Farm Cash on the Website is Enabled!! To go to the NEW method for buying Farm Cash please click on this link: https://r1.slashkey.com/forum/showth...34#post6542634 Check The Game Guide for MORE Information on the Bank and Farm Cash: https://www.slashkey.com/forum/showthread.php?t=316106 Thank you! Any problems you have with Farm Cash issues (purchases, earned for quests, levelling up) please check your Account before posting!! You can check for yourself what Farm Cash you have bought, what you have spent and what you have earned in the game. To see this click on this link:
IF the Payment windows are not showing up for you please make sure that you have enabled cookies in your browser and disabled any extensions added to and enabled in your browser as those can cause problems. Make sure that you have kept up with routine checking for browser and computer updates and clearing. Most common browsers you can use keyboard keys to quickly get to the clear browser data section of browsers. Hold down the CTRL+SHIFT+DELETE keys on your keyboard and a new tab will open in your browser. If you have purchased FarmCash and it was not credited to your account: Reimbursements are NEVER given through the forum. You will need to contact the FarmTown Support Team and fill out a support ticket. IF Your Farm Cash is not added within a few minutes of purchasing, OR you do not complete the purchase for any reason in the last 10 days you will see this banner over the game screen next time you reload the game which tells you what you can do: Even if you do not see that Banner, reload the game. Go back to the Bank and click on Restore Purchases and see if that helped. IF using Restore Purchases does not resolve your issue or you have any further issues or enquires regarding Farm Cash. At the bottom of that window is also the contact email address you can use to send an email to the Support Team. billing@slashkey.com If Coins or FarmCash Items have gone missing from your account or you were not credited for leveling up:
If you have Suggestions for Farm Cash please post in: Farm Cash and Experience Points This thread is for players to report problems only. Any off topic posts will be removed by a moderator without notice to the user. |
thank you for all that you do to help.
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lost coins
Hello I had a lot of coins over 10 biljoen en now bij start only 2 biljoen
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I have moved your post to the thread about coins in order to keep things together. I have checked your Data, and i do not see any big drop in coins, you did purchase a land upgrade on the 29th December for 4 Billion coins, at which time you had 7 Billion available, this made your total coins to be 3 Billion on the 29th. In the last week, you have not cashed anything out, so normal usage would make your coins to 2 Billion, what it is now. I am not seeing any issues here at all. |
money
how do I get my money it desapered from my farm
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I moved your post to the subject thread about farm cash. I am not sure what has disappeared. I have checked your account data and it shows you had 25 farm cash and then yesterday bought a small lake for 16 farm cash which dropped you to 9 left. Today you have leveled up 2 levels increasing your farm cash to 11. You can check this by going to the Account tab above your farms and then click on the Farm Cash Activity Log tab to see all your transaction conecerning farm cash. |
Hello, something is wrong with my game need to talk with the makers of the game. One I don't get coins when I log on there is the pop up about what is new but no coins. 2. the purple glove is still stuck and did what I was told did not work. 3. Warehouse still mess up.
4. I tried to buy Taste of Austrian and the game says I have one and I use the glass to locate it and it says there are none. My game has been weird for a while please don't put my complaint somewhere else. I know everyone is busy. |
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The coins you get from the lottery is done when your new Farm Town day start. That day is 20 hours. So if it happens you are not opening your farms at the time of a new day then you will not see the pop up, even though the coins may be added at a different time of the day. With the conversion to the HTML version on going the ere is nothing that can be done for this currently. What do you mean by stuck in reference to the purple hand? What happens when you try to pick it up? Do you see the menu for what can be done? For Trading Warehouse have you tried going to the Super Facility tool under the Trading Warehouse one to update to a new Super Facility? The last one I see is December 13th. You need to update every Monday. For the facility you can't find you will need to report this to Support as there isn't anything we can do about this through the forums. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours. http://apps.facebook.com/farmtown/settings2/support/ You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam. If you are having a problem getting responses from Support please read the information in the following link: http://www.slashkey.com/forum/showthread.php?t=644366 |
Please use the HTML5 upgrade time-out to align the "Buy Cash" purchases with Facebooks $25 gift cards (e.g. increments of $25). In the past I used a credit card to purchase FT cash, however, Facebook has started requiring personal information that is none of their damn business to make credit card purchases. Consequently, I will NOT purchase FT cash through FB anymore. I can buy $25 FB gift cards without that hassle.
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The reason they ask for your address is they need the billing address to know what taxes if any they are supposed to charge you. If you want to make a suggestion lease post it in the Suggestions section where the developers will see it. |
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