game not loading
 

I was on earlier and tried to get back on to do crops and it just keeps sitting with white page and says waiting slashkey . I cleared cache and shut down computer and restarted it and still doing the same thing ...Thanks and have a great day

Hi Jules,
I moved your post to the subject thread about loading problems.
That sounds like maybe an internet problem some where between you and the servers. There are many links in between that your data goes through. If any one of those links are down then it may stop you from loading the game.
You can try the suggestions in the first post of this thread including those in the link in that post.

game not loading
 

I posted yesterday still not able to connect tried what was suggested this is the error I am getting can you please tell me what i need to do thank you
2022-02-02 13:22:54.693 ERROR{"isTrusted":true}
2022-02-02 13:24:58.007 ERRORUnable to load file https://cdn.slashkey.com/flash/farm/...ramework.js.gz! Check that the file exists on the remote server. (also check browser Console and Devtools Network tab to debug)

Hi jules :)

I moved your post to the thread about Cannot load the game.

Which results did you get for the Test servers?

Did you restart your router/modem?

Please be sure the browser you are using is up to date. I dont know which one you are using, but I got an update for Chrome browser this morning.
Also, check if you have any pending update for Windows or Mac if you use it.

Remember that if you do any change for your browser, you have to restart it.


I have hidden everything in your preferences, the wrench, to help you to load the farms easier.

You can also try to load the game using another updated browser and check if you get the same problem.

gane loading
 

I have restarted modem and cleared cache and shut computer down and turned back on several times was working fine yesterday and tried to get back on and now will not load I did not see a link for test

Did you check for updates for browser and Windows or Mac?

Which browser are you using? Can you tell us which version is your browser showing up?

Taz asked you to try all suggestions given in the first post, first page of this thread, as you said you tried everything suggested, that is why I asked for the Test servers results.

Here is the link for more suggestions and at the botton there is a link to the server test:
http://r1.slashkey.com/forum/showthread.php?t=627590

I loaded your farms without problems.

game
 

the only post I saw in the first post was for unsettling I clicked that and yes I just updated Version 97.0.4692.102 is what I see it will not load the link you just provided for test and it is also telling me that slashkey is not secure on my web browser and I am using google chrome and have tried incognito also and neither will load

game
 

this is what showed up finally when I got the test to load and it has pictures of chicken Canvas Server W8 IP:
Canvas Server W8 Name:
Non-Canvas Server W20 Name:
Non-Canvas Server W21 Name:
Non-Canvas Server W22 Name:
Non-Canvas Server W23 Name:
Non-Canvas Server W24 Name:
Non-Canvas Server W25 Name:
Non-Canvas Server W27 Name:
Content Server C11 Name:
Content Server CDN Name:
Content Server RR Name:

Hi Jules,
That is the correct response for the servers.
You said you cleared the cache. Which cache did you clear, Memcache or your browser cache? If you have not tried clearing the browser cache please try that. Instructions are in the following link if you need them:
http://www.slashkey.com/forum/showthread.php?t=421890

game
 

I did the browser cache several times shut down computer and updated all that
did not see a link to do memcache and it is telling me that slashkey is not secure has something changed with this since yesterday morning if i can not get into this can they please refund the money I just purchased farm cash for thanks

Hi Jules,
I am sorry but we can not do refunds through the forums.


The version of Chrome you listed previously is not the current version. 98.0.4758.82 is the current version. You need to update it again to get to that version.


The forums are not run in the secure https web mode and never has been. Chrome it appears has decided to try to warn you any time you go to a non-secure HTTP site. The game is secure and runs on a secure HTTPS site.

The Game Won't Load
 

Get to the loading page, and it just hangs. This has been the case since last night.

My ID is 1036734206

Hi patewilliam :)

I moved your post to the thread about Cannot load the game.

Please check if your browser is up to date. Also, check if you have any pending update for Windows or Mac in case you use it.

Take in mind that after any update/change you have to close and restart.

If those dont help you, then follow the suggestions given in the first post, first page of this thread including the ones in the links.

The chat is showing on my farm even if I am offline. Normally that only shows when I am in the farmer's market. ]1661807478]

Making us click every 30 seconds to choose online or offline mode isn't as much fun as the people who implemented it clearly think. It is not an enhancement to the game.

Same issue

isconnection.
2022-02-23 07:46:52.558 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:47:36.447 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:47:36.473 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:47:39.988 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:47:39.998 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:47:43.539 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:47:43.559 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:47:52.542 INFOStats: WebGL 2.0 WebGL Mem: 149/286 MB Managed Mem: 93 MB Unity Mem: 56 MB Video Mem: 512 MB
2022-02-23 07:48:08.886 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:48:08.932 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:48:14.449 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:48:14.461 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:48:17.815 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:48:17.827 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:48:20.964 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:48:20.979 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:48:24.182 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:48:24.197 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443

Getting this error. Can not get to online


WARN ERROR: SFS.Connect: Failed: c20.slashkey.com.443
LOG [SFS - ERROR] {WebSocketLayer} Connection error: Abnormal

Game isn't connecting to mainframe, no green light. Started at 2:50 a.m. USA Eastern time. Browser's are up to date, and so is all Microsoft updates

Cannot load, green tick wont work = USER ID number ( 564853907 )
 

2022-02-23 08:00:11.210 INFOCheckpoint-U-57 - Init Misc Defs - Mem: 71/41/112/238 MB
2022-02-23 08:00:11.332 INFOCheckpoint-U-60 - Load User - Mem: 59/39/99/238 MB
2022-02-23 08:00:11.779 INFOCheckpoint-U-61 - User Loaded - Mem: 61/40/101/238 MB
2022-02-23 08:00:11.787 INFOCheckpoint-U-62 - Main Avatar Loaded -



I have cleared my cache and re-started computer.... still cannot get online to game.


Still trying to load and be online.... I have reset FT cache and cleared computer cache and re-started computer. Uggggh. Here's most recentr info:----------------------------------
2022-02-23 08:30:49.432 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 08:30:49.440 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 08:30:53.548 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 08:30:53.557 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443


Mem: 61/40/101/238 MB
2022-02-23 08:00:11.805 INFOCheckpoint-U-70 - Go To Farm - Mem: 61/40/101/238 MB
2022-02-23 08:00:11.811 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 61/40/101/238 MB
2022-02-23 08:00:19.038 INFOCheckpoint-DONE - Map Loaded - Mem: 76/59/136/238 MB
------------------------------------
2022-02-23 08:00:20.181 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 08:00:20.190 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 08:00:24.297 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 08:00:24.304 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443

Game not loading here either, only trying since 07:00 GMT, I've attached screenshot if that's of any help.

I am not able to go online which is severely limiting what I can do. This is the message showing under my farm. It was fine earlier

2022-02-23 08:22:27.052 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 08:22:33.199 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 08:22:33.205 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 08:22:38.914 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 08:22:38.920 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 08:24:24.749 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 08:24:24.755 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 08:31:04.673 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 08:31:04.682 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443

Same here too

Ditto. ID 634471031.

2022-02-23 08:54:38.957 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443 (repeated 4 times)

I have received a notice that I was blocked because I clicked too fast...? That I was somehow "misusing" the app?
I have not done anything but click on the game's stuff! EVER.
Now I cannot connect to Mainframe. The green button does not get me "on line" anymore.
PLEASE HELP QUICKLY. PLEASE!
USER ID number ( 1523362457 )

Blocked unfairly
 

This is what was posted below my farm, repeatedly:

disconnection.
2022-02-23 09:44:14.448 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 09:44:22.896 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal

but I never did anything wrong!

Cannot connect
 

I have tried to connect and keep getting the green tick to reconnect. It keeps popping up after I select reconnect, eventually putting me in off-line mode.

Hi farmerfreeda,

I have moved your post to issues with connecting to mainframe, please see the post just befoe yours or click on this link to read the announcement:
http://r1.slashkey.com/forum/announcement.php?f=1

cannot get on either the whole morning and now its afternoon
 

cannot get on the whole morning and now its afternoon.

Hi rodneycs,

Please see the announcement: http://r1.slashkey.com/forum/announcement.php?f=1

All functions are slow.
 

I am getting an error that reads "Ajax Send_Ajax Request - got error". Farms load slow if they load at all. Harvesting trees or flowers impossible, they look to have harvested but when you go back to the farm, nothing has happened. The same with harvesting and replanting crops. HELP!

Hi Honkycat,
I moved your post to the thread about loading and error problems.

Please try all the suggestions in the first post on the first page of this thread including those that are in the links there.


If you are getting the red numbers on the save button then you need to make sure those are gone before you change farms as they will not complete saving if you switch farms and that is why the items are reverting back.

Your browser does not support WebGL.
 

Why is it I can use Chrome for days or weeks with no problem then all of the sudden I get an error saying my browser doesn't support WebGL?????

Hi harfish,
I moved your post to the thread about loading problems.


This usually happens when the browser encounters an error and "thinks" WebGL is disabled.

Most of the time, it is while or after working heavy worked farms, specially full of water items.

You can close your browser for a few minutes and then reopen it and see if the problem is fixed.
If not, then restart your compurter.

If nothings helps you, then clear your browser cache. The first time you load the game after the clearing, it will load slowly as all graphics have to be loaded again.

There are instructions on how to clear browsers cache in the following link:
http://r1.slashkey.com/forum/showthread.php?t=421890

Can't do anything on FT
 

Hi yes I posted a pic and message about me not being able to play on FT, but no response from anyone, I can get into FT but it won't let me do anything, it just counts up and then freezes up. Thank you for your help.

Hi Beckyb2021 :)

I moved your post to the thread about Cannot load the game.

You posted a pic in your forum profile, we do not get a notification when farmers post in their own forum profiles.

Please check if your browser is up to date. Also check if you have any pending update for Windows or Mac in case you use it.

Chrome browser had an update this morning, so if you use it, check if you got it.

If that is ok, then go to the following thread and try all suggestions and see if they help you:
http://r1.slashkey.com/forum/showthread.php?t=627590

Just a quick question: Does FT run on a Chromebook?

Hi John :)

It should work in a Chromebook if it has enough memory. Most of them only have 2GB which will cause problems.

For two days now, when I click buttons, mostly nothing happens. I lost ships, crops, harvesting animals...it's very frustrating and the game is mostly unusable. Sometimes if I click a million times it will finally take, but I don't have an hour to try to harvest a few cows for milk.