Hi JNelson :)

I have closed and reopened Facebook and still have the game icon in shortcuts.

Maybe Facebook is doing an update and you know they dont do it in all servers at the same time.

Try to find a facility work post on facebook and see if it loads for you.

On the other hand we all know that sooner or later the game would go out of facebook.

Hi. I am reading posts across groups and lots of people cannot get the game to load for them. Either through FB or SK. They also cannot access the forum. I am not experiencing this problem - I am on c20,w21 server.

Hi Early Girl,
There isn't any way for us to help them if they do not come to the forums to ask for help. There could be any number of reasons why they can't load the game. At the least they can come to the forums as an unregistered guest and read anything in the forums as it is a public forum, so they can come read the top post of this thread for suggestions on what to try.

Memcache Link
 

I'm sorry to bother you with this but I've lost the link to the Web version of the game and have gone through a number of posts trying to see if I can find it. Would you be so kind as to post it again please? Thank you.

Hi Lynnetimpeiro,
I moved your post to the threead about loading issues. The memcache links are permanent located in the companion thread to this one. Here is a link to that thread:
http://www.slashkey.com/forum/showthread.php?t=627590

Thank you, thank you, thank you!! Bookmarked.

Error Codes
 

This is the only place I could find where all the posts were not closed. I am getting the error messages below: (This is on Facebook but I don't doubt it is on the main game too. I won't work the main game until I have to because it is too slow. Anyway, here are the error messages. Can they be fixed?
I would please like a message from a tech and not the general public in my e-mail who are talking on unrelated topics. Thanks, Jackie
PS My account is linked. Error Message:

2023-06-20 20:35:13.682 WARNWARNING: ItemDef.LoadPrefabOrSpriteAsync - Completed - Characters/Avatar -> System.Exception: Dependency Exception ---> UnityEngine.ResourceManagement.Exceptions.Operatio nException: GroupOperation failed because one of its dependencies failed ---> UnityEngine.ResourceManagement.Exceptions.RemotePr oviderException: Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...3422d91.bundle
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
2023-06-20 20:35:13.689 WARNWARNING: ItemDef.LoadPrefabOrSpriteAsync - Completed - Characters/Avatar -> System.Exception: Dependency Exception ---> UnityEngine.ResourceManagement.Exceptions.Operatio nException: GroupOperation failed because one of its dependencies failed ---> UnityEngine.ResourceManagement.Exceptions.RemotePr oviderException: Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...3422d91.bundle
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---

Hi Joyinlife,
I moved your post to the thread about problems with loading and errors.
First is you didn't list what errors you are getting so I can't answer your questions.



Edit: The errors you added show it may be an internet problem that data packets are missing when you open the game. This is information that is downloaded from the server but apparently not all of it got transferred all the way through. You can try the suggestions in the first post of this thread including those in the link listed in that post to correct this. It is not something that can be fixed from the server end.


Actually the website should be faster, not slower as you are not going through Facebook to get to the game.

You can not just post anywhere in the forums. There are parts of the forums that are only for information and not to post problems or questions. You can find what each section of the forums are in the following link:
http://www.slashkey.com/forum/showthread.php?t=595162

Hi, I've had problems loading Farmtown this afternoon, both on facebook and on the game's own website. I finally got in via Facebook and had 6 messages highlighted below the game box, just thought you might need to know. Oh and I also had the forum loading slow, on all aspects I got timed out becasue of it.

Example : 2023-06-21 14:07:50.434 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, code: 0, https://w27.slashkey.com/facebook/fa...akGv1lzFs6ATE8

Also : 2023-06-21 14:08:02.913 WARNEXCEPTION: Ajax.Notify_Caller - Exception: System.NullReferenceException: Object reference not set to an instance of an object

Hi peekachoo :)

It seems you are having internet issues. Maybe one of the multiple links you have to go through to get the game is down or with hard traffic. Sadly, there is nothing we can do for that.

If you wish you can try all suggestion given in the following link:
http://r1.slashkey.com/forum/showthread.php?t=627590

No Mary I haven't got internet issues, everything else is working perfectly. and I was playing the game easily around 2 hours ago. But I will check the link out that you have given and see if there is anything else I can do. Thanks for replying so quickly.

Hi peekachoo :)

Yes, please check all the suggestions on that thread as one of your errors is about connection. See if those help you .

I am away from home and off my computer. Using a laptop and tried to sign in to new site stupidly as email address and password PLUS password for new site at home. Cannot work FT now from FB site as it keeps coming up that do I want to reregister which I don"t as all details are at home. Can you please remove this message so I can work my farms until I get home. Thank you

Hi rodkay1,

We can't remove the login window for you. It looks like you are only getting the password wrong when you try to log into the website so you should only be seeing the Incorrect Password message.

If you are only seeing the Incorrect Password message and not the Incorrect Email or USER ID message, to clear that registration window from the Facebook game AND to be able to use the website, you will need to change your password for the website.

If you are able to read your emails while you are away from home, you can:

1. go to the website,
2. attempt to login again
3. when you see the red Incorrect Password message,
4. click on the Forgotten Password link which send you an email with a code for the website.
5. When you enter that code in, it will then ask you to create a new password.
6. Enter a new password, then you will be able to play on the website.
   
   That will then clear the registration window from the Facebook game.
   
   If you would like to see the process before you try this, click on this link:
   http://r1.slashkey.com/forum/showthr...58#post6542658

OR You can use the registration window in the Facebook game to enter your email address and create a new password for the website.

Whichever method you decide to use you will need to remember that password for when you get home and use it to log into the website on your computer at home or you will get this issue again.

I am sorry but we can't provide any specific date for when the game will no longer be on Facebook. Although it has been there longer than expected, we are still at high risk that it could disappear at any time.

If you are going to be away for a while we have no way of knowing if the Facebook game would still be there by the time you return back home.

NO PROBLEMS AFTER RELOAD PAGE ..
I have no idea where to put this .. and it may be or may not be a thing.. lol .. just noticed in middle of playing just now and have never seen it.. the part that says WARNING ... etc..

MB
2023-06-24 12:30:20.720 INFOCheckpoint-DONE - Map Loaded - Mem: 146/73/220/438 MB
------------------------------------
2023-06-24 12:30:23.274 INFOStats: WebGL 2.0 WebGL Mem: 222/438 MB Managed Mem: 147 MB Unity Mem: 75 MB Video Mem: 512 MB
2023-06-24 12:32:00.944 INFOCheckpoint-U-70 - Go To Farm - Mem: 146/84/230/438 MB
2023-06-24 12:32:00.956 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 146/84/230/438 MB
2023-06-24 12:32:01.127 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 148/84/232/438 MB
2023-06-24 12:32:01.146 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 148/84/232/438 MB
2023-06-24 12:32:01.163 INFOStats: WebGL 2.0 WebGL Mem: 232/438 MB Managed Mem: 148 MB Unity Mem: 84 MB Video Mem: 512 MB
2023-06-24 12:32:01.624 INFOCheckpoint-DONE - Map Loaded - Mem: 151/85/236/438 MB
------------------------------------
2023-06-24 12:40:37.233 WARNWARNING: DOTween Log: DOTWEEN Max Tweens reached: capacity has automatically been increased from 200/50 to 500/50. Use DOTween.SetTweensCapacity to set it manually at startup

Hi Sundos :)

I moved your post to the thread about issues loading the game.

That is something the game does automatically, you only need to reload the game.

Can't load farmtown on facebook, or website
 

Trying to load for the last 2 hours, and get this message
2023-06-24 19:57:18.126 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2023-06-24 19:57:18.127 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild502.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2023-06-24 19:57:18.128 ERRORfalling back to ArrayBuffer instantiation

Hi Chrisjen,
I moved your post to the thread about loading issues.
Please make sure your computer and browser are updated. If you do any updates be sure to restart your computer.



Please try all the suggestions in the first post on the first page of this thread including the suggestions in the link supplied in that post.

Can't load farmtown on facebook, or website
 

Trying to load for the last 2 hours, and get this message
2023-06-24 19:57:18.126 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2023-06-24 19:57:18.127 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild502.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2023-06-24 19:57:18.128 ERRORfalling back to ArrayBuffer instantiation

Hi CHrisjen,
Your first post about this was moved and answered in the following thread page link:
http://www.slashkey.com/forum/showth...52666&page=194

When you can't find your posts because they have been moved, use the instructions in the following link to find them:
http://www.slashkey.com/forum/showthread.php?t=594766


I will move this post there too later. We try to keep posts in the forums organized by subject to make it easier to find.

Ok, thank you. Sorry for the double post.

No facility manager
 

Game takes forever to load, loses connection repeatedly and I am unable to access the Facility Manager. 1720106265

Thank you.

Hi NRA1776Heston :)

I just loaded your farms without problems.

I also hid all Show...... items in your preferences, the wrench, to make it easier for your to load the farms.

Please be sure your browser and computer systems are uptaded. After an update it is better to restart your computer.

You can also try all suggestions given in the first post, first page of this thread.

No Facility Manager access.
 

1720106265 I am still unable to access my Facility Manager. I get "Error Saving Data. Error XLINK. And the "Loading Facilities" window freezes, locking the screen. This has been happening since yesterday. I have not been able to access the Facility Manager at all.

The only way to continue after the screen locks up is to hit the "play" button and starting over. It now takes 50 seconds for Farmtown to load. I have 500/500 internet and a quality PC. The issue is on your end.

Hi NRA1776Heston,
Did you check to make sure your computer and browser is up to date?
Did you try the suggestions in the first post on the first page of this thread including those in the link in that post?

2023-06-25 03:26:21.100 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, code: 0, https://w24.slashkey.com/facebook/fa...MtU0hBMjU2In0=
2023-06-25 03:26:24.303 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, code: 0, https://w24.slashkey.com/facebook/fa...U2In0=&retry=1
2023-06-25 03:26:27.591 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, code: 0, https://w27.slashkey.com/facebook/fa...U2In0=&retry=2
2023-06-25 03:26:30.818 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, code: 0, https://w24.slashkey.com/facebook/fa...U2In0=&retry=3
2023-06-25 03:26:34.034 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, code: 0, https://w24.slashkey.com/facebook/fa...U2In0=&retry=3
2023-06-25 03:26:37.248 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, code: 0, https://w24.slashkey.com/facebook/fa...U2In0=&retry=3

Hi NRA1776Heston,
Please try what has been suggested for you to try. There is nothing wrong with the servers and your farms have been loaded by us without any problems.
Your internet service is only one step between you and the Farm Town servers. Your data goes through many links to get to the Farm Town servers and back to you. Any one of those links having problems can cause you to lose connection, not get a complete data transfer, and cause things like the XLink error. Unfortunately those links are not in our control or yours. If it is one of those links then all you can do is wait for the owners of that link to fix the problem.

Market Place error
 

Market not loading i keep getting a error message. every time i go to the market place no one is in there

Error message i receive.

[SFS - ERROR] ## WebSocketDataError: inflating: incorrect data check
2023-06-26 15:08:40.459 LOG[SFS - ERROR] ## WebSocketDataError: Invalid SFSDataType. Expected: SFS_OBJECT, found: 78

Hi Diana,
I moved your post to the thread about loading issues.
Please make sure your computer and browser are up to date. If you do have to do an update on either please be sure and restart your computer after those.


If you are using CCleaner program and you have the KAMO part of that program installed you need to remove that part of it as that can block you seeing anyone in the markets. Also make sure you do not have any tracking blockers in your browser add-on/extensions as those can also cause the same problem.

If you don't have those please try changing your language in your preferences to anything other than English US, click the save (disc in upper right) then close and reopen your farms. Then repeat and change it back to English US, save and close and reopen your farms. Then go to the markets and see if you see players there.


If that doesn't work then please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

Cant sign in
 

Will not complete loading. Gets down to black square and then stops. My sister can sign into my account ok. All other things seem to be working on my PC. Help!

Hi Darrell Cloutman :)

I moved your post to the thread about problems loading the game.

Please be sure your browser and your computer system are up to date. After an update is always better to restart your computer.

You can also go to the first page, first post of this thread to try more suggestions.

Help and Info needed
 

A couple weeks ago my FB page was hacked and completely taken over by a thief. Although FB has removed the thief and his postings, and I have sent them both official ID and alternate email, they have not yet allowed me a way to get back into my FB page. My question for you...If I have to create a new FB page, how do I link it to my Farmtown Farm. I don't want to lose my Farmtown friends nor all the dollars and time I've spent to get to the level I am. Can you tell me how to do this please?

Hi Farmer Donner,
I am sorry but there is no way to transfer your farms to a new Facebook account. Your Farm Town account ID is tied to your Facebook account. The only way to get back into those farms through Facebook is to get your account back.


Have you registered and set up to play Farm Town on the website? You can still play on those farms through the website as long as you have already registered for it.

servers
 

I am constantly being disconnected from the server. Sometimes I get disconnected in the middle of sowing seeds or trying to hire in the MP. It's very annoying! I think Slashkey may need a bigger server farm? Just saying!

Hi DeniseDJ,
I moved your post to the Help & Support thread about this issue.
Getting disconnected from the server has nothing to do with the size of the server farm. If you are getting repeatedly disconnected then it is probably an internet problem between you and the servers. Either way you play, through Facebook or the Slashkey website your data has to travel through many internet links between you and those servers.Any one of those links can be having a problem with excessive traffic which can cause your action data to not get transferred and disconnect you from the server.
Even if you get disconnected from the server you can still work on your farms and the actions for your farms will still get saved.
You can try the suggestions in the first post of this thread along with the ones in the link there and see if any of those help.

In the middle of H/P then Seed Red plug and can't get a green one on FB, trying slashkey now. same.

Same here. Not my internet provider.

Cannot log in
 

Seems farmtown.com site is down, I cannot connect with green plug. But it works if I'm offline.