Game is back down again.

it appears to be down again

The game is loading for many users. I'm in the United States. How long before fixed?

We have emailed the developers to let them know about this issue.

Please be patient while they test and fix the problem

Thanks all!

Game not loading for several people
 

Hi. I have been asked to report that several people are unable to load Farm Town. I personally have no problems logging in but others are not so lucky. Thank you

Hi Sue,
I moved your post to the thread about loading problems.
This is affecting everyone. Please read the post above yours.

Farm not loading again.

Hi Dave,
Leave it open for a while. It seems to be loading but is slow to do so. Once you have them open leave it open and you will be able to work.


The developers have been informed of this. All we can do is wait for them to find the problem and fix it.

Game is down again? No possibility to login.

Hi Palmarina :)

I moved your post to the thread about Game not loading.


We are checking on this and will let the developers know. It took me a little more to load but Im in now.

game not loading
 

sorry, not sure about the issues here
using chrome, updated, windows 10 or 11 not sure

error message


2023-07-31 01:43:40.821 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2023-07-31 01:43:40.822 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild528.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2023-07-31 01:43:40.823 ERRORfalling back to ArrayBuffer instantiation

Your USER ID number is: 100000165445235 Build No: 528

Thank you for your help

Hi Betty,
I moved your post to the thread about loading problems.
Make sure your browser and computer system are updated. If you have to do any updates be sure to restart your computer after those.


Please try all the suggestions in the first post on the first page of this thread including those in the link in that post.

I restarted my computer again, it finally loaded thank you so much, sorry to have bothered you, I just re started it earlier so I was surprised it needed it again so soon, thank you

game is down again
 

Can't get into the game. Many of us in our group cannot get on the game website.

Game not loading again
 

update: It's back up again. Hope they get the kinks worked out.

Hi DitzyLuvBug,
Unfortunately this is a data center interface issue and nothing the developers can do for this.

Clear memcache link
 

Could you please post a "clear memcache" link for us to use in the new game format. Thank you.

Hi Daisy A Day,
I moved your post to the thread about loading issues. You can find the link in the other post about loading that is in the link in the first post of this thread.
Here is the link to where it is always located:
http://www.slashkey.com/forum/showthread.php?t=627590

What is up with the game not loading, i got home last night from work and it would not load for several minutes (not sure how long 10 , 15 maybe 20) and then it loaded, got up around 7:30 this morning and it would not load again. This has been going on for a few days now.

Hi Tom C,
I moved your post to the Help & Support thread about loading problems.
The developers are aware of the issue and are looking into it.

Game not loading
 

Game not loading again.

same here for me as well .. I thought it was just me

Correction my game just loaded up

Hi gfjones and storm :)

You are both right, the developers are investigating what is happing but it is not easy as it is intermitent.

Please try loading the game again, it is ok for me just now.

Game not loading
 

Along with everyone else, I'm having the intermittent issueof the game not loading. However, BEFORE THAT, I was having problems getting past the screen down below. It just freezes right there. I have installed the new INTEL graphics driver and I have also an app that notifies me if there is a new one.
Help!

Hi KoalaBear,
The developers are aware of the problem but it is intermitent so they are having a problem pinpointing the cause of this. The only thing you can do is leave it open and it should go ahead and load eventually. If it doesn't close it and try again.

What about the error message I sent you the picture of in the attachment? It's been happening for a while now.

Hi KoalaBear,
Do your farms normally load even with that error? That is not an error message. I misread what it said. It is just telling you that it is working. A LOG entry is not an error.

My game is not loading either. This is the error message.
2023-08-05 05:38:06.439 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2023-08-05 05:38:06.441 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild531.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2023-08-05 05:38:06.444 ERRORfalling back to ArrayBuffer instantiation
2023-08-05 05:38:21.270 LOGboth async and sync fetching of the wasm failed
2023-08-05 05:38:21.273 ERRORboth async and sync fetching of the wasm failed
2023-08-05 05:38:40.431 ERRORfailed to asynchronously prepare wasm: TypeError: WebAssembly.instantiate(): Argument 0 must be a buffer source or a WebAssembly.Module object

Hi Julie Mc,

Your farms are loading fine for me. Have you already done the routine things like computer and browser updates, clearing etc? If not please make sure that you do those.

I have temporarily turned off all your show items (crops trees etc) so you have less to load when you next try. If you can load the game now please also open your preferences and make the following changes before you show things like crops and trees etc......

• add a check mark to Freeze animals
• remove the check mark for Show animals when not at home
• then click the green check mark to save the change

Animals can be a huge drain on resources for some computers if they are out on farms instead of in animal sheds and also moving around. See if that helps.

where is the link for clearing memcache
 

clearing memcache

Hi Mbcashman,
I moved your post to the thread about loading issues. You can find the link for memcache clearing in the link in the first post of this thread.


Here is the link to that post:
http://www.slashkey.com/forum/showthread.php?t=627590

hello everybody
i need help as i have the usual problem and can't get onto my farm. i went through the usual steps but nothing works
thanks <3

Hi Vonalm,
Since I don't know what usual steps you have done, Please make sure your browser and computer are up to date. If you need to do any updates please be sure you have restarted your computer for those to take affect.


If that isn't it then try all the suggestions in the first post of this thread and all of those in the link in that post.


I just loaded your farms without any problems.

those are the usual steps, including a run of the CCleaner and an Avast scan and update

thanks <3

Hi Vonalm,
Avast is known to block outside links so it may be that it is blocking those. Try disabling your Avast and see if it will load.

thanks Taz, ill take that into consideration but just like magic i had no more error....
have a good night or day and thanks for your help <3

For the last month I have been having loading issues, crashes, "an embedded page at slashkey says WebGL ..." Today I was unable to get on at all. My browser was current, I had just cleaned my memecache. I was using Google Chrome which I had done for years.
On a lark, I decided to try a different browser. Not only was I able to load swiftly, I was able to work all my farms, all my super neighbors farms without any problems and quickly. My suggestion is to ditch Chrome and try a different browser like I did.

Was in earlier. No problem. Now I'm getting this error twice:
2023-08-09 01:52:04.999 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2023-08-09 01:52:04.999 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild542.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2023-08-09 01:52:04.999 ERRORfalling back to ArrayBuffer instantiation

Got it. Might be because of the new stuff being pushed out.