Farm Town

Farm Town (https://www.slashkey.com/forum/index.php)
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-   -   OFFICIAL Game Not loading/WebGL disabled/frequent crashes (https://www.slashkey.com/forum/showthread.php?t=352666)

NJones277 Jul 18 2023 03:10 PM

Don't know if anyone can work posts - when I copied the link on a post it said "void(0):"

JudyD1651 Jul 18 2023 03:23 PM

Quote:

Originally Posted by NJones277 (Post 6554678)
Don't know if anyone can work posts - when I copied the link on a post it said "void(0):"

I have not been able to work facilities from the Wall Requests on the website.

Taz D Jul 18 2023 03:29 PM

Quote:

Originally Posted by NJones277 (Post 6554666)
I can't seem to go to any link for bonuses, send ingredients or work posts. I open a new tab and it say "about:blank#blocked". Any advice???

Quote:

Originally Posted by JudyD1651 (Post 6554670)
I just tried to work neighbors facilities through Wall Requests on new website and it did not work. I clicked on the link that says click here nothing happened. How do we go about clearing memcache on website?

Quote:

Originally Posted by NJones277 (Post 6554678)
Don't know if anyone can work posts - when I copied the link on a post it said "void(0):"

Quote:

Originally Posted by JudyD1651 (Post 6554694)
I have not been able to work facilities from the Wall Requests on the website.

Hi NJones and JudyD,
I have just tried this and no we are not able to connect to any of those. I have sent this off to the developers already.

MSDSUE Jul 18 2023 03:30 PM

My game says ABOUT:BLANK#BLOCKED when trying to work a facility request or ingreds request on the slashkey wall request.

Taz D Jul 18 2023 03:41 PM

Hi ALL,


Please note we are aware of the problem with the Facility Wall Requests and the Other Wall Requests.


This has been sent to the developers. Please be patient until they can get this fixed.


It is not necessary for you to post about this as it has been reported already.

Aussie Rae Jul 18 2023 08:16 PM

all is well again this morning, :) thanks Tiger...

Tiger Jul 19 2023 06:43 AM

Quote:

Originally Posted by Aussie Rae (Post 6554798)
all is well again this morning, :) thanks Tiger...

Glad to hear it, thanks for returning to let us know Aussie Rae :)

OutbackAnnie Jul 19 2023 11:42 AM

I haven't seen this problem posted anywhere so I don't know if it is just something wrong with me. Using a personal computer with Chrome as my browser, while doing tasks on my farm or harvesting crops of neighbors suddenly the whole site goes down and I get this message "An embedded page at l1.slashkey.com says your browser does not support WebGL." I checked and I have the newest version of WebGL. My Chrome is up to date as well. I hope this is a glitch that you can solve because it is very annoying to have to sign back in and find out where I left off .

Taz D Jul 19 2023 11:57 AM

Quote:

Originally Posted by OutbackAnnie (Post 6554822)
I haven't seen this problem posted anywhere so I don't know if it is just something wrong with me. Using a personal computer with Chrome as my browser, while doing tasks on my farm or harvesting crops of neighbors suddenly the whole site goes down and I get this message "An embedded page at l1.slashkey.com says your browser does not support WebGL." I checked and I have the newest version of WebGL. My Chrome is up to date as well. I hope this is a glitch that you can solve because it is very annoying to have to sign back in and find out where I left off .

Hi Outback Annie,
You will get that message when you get any error that crashes your game. It is not that your browser doesn't support WebGL 2.0, but just means that has stopped working because of the error.
Make sure your computer is updated too. If you have to do any updates be sure to restart your computer.
When that happens please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.


For clearing from Slashkey:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached


For clearing from Facebook:
https://apps.facebook.com/farmtown/p...lear_memcached

texans Jul 19 2023 11:36 PM

The connection to farmtown.com is not secure
 
States this message when I load farmtown.com

Then it says...You are seeing this warning because this site does not support HTTPS

Taz D Jul 19 2023 11:42 PM

Quote:

Originally Posted by texans (Post 6554914)
States this message when I load farmtown.com

Then it says...You are seeing this warning because this site does not support HTTPS

Hi Texans,
The game is secure. Click on the link at the top of the forums and it will take you to the secure link for the game. It has the https:\\ heading.

The forums have never been a secure site because it is an open forum. However your information on here is secure. Only the administrators can see your email address or get to your account data, so we can help with solving problems and questions you have. No one can see your password, so there is no need to constantly change it.

MammaKanode Jul 24 2023 01:44 PM

Internet issues and concerns
 
2 Attachment(s)
Hi all! Love the new stand alone game. I have noticed that I am unable to not use Chrome, picture #1 comes up, and although I can and do use Firefox right now, picture #2 always comes up. Any advice would be appreciated. I am on a mac in case that makes a difference in the operating system. I hope the attachments are here.

Taz D Jul 24 2023 02:56 PM

Quote:

Originally Posted by MammaKanode (Post 6555662)
Hi all! Love the new stand alone game. I have noticed that I am unable to not use Chrome, picture #1 comes up, and although I can and do use Firefox right now, picture #2 always comes up. Any advice would be appreciated. I am on a mac in case that makes a difference in the operating system. I hope the attachments are here.

Hi MammaKanode,
I moved your post to the thread about loading problems.
First make sure your browsers and computer system are updated. If you do have to do updates then be sure to restart your computer after you do those.
If that doesn't work please try all the Suggestions in the first post of this thread including those in the link in that post.

KoalaBear777 Jul 24 2023 05:51 PM

I keep getting this error message when I log in to farmtown, or when I hit "Play". Is it a problem?

2023-07-24 22:47:34.876 LOGSendMessage: object JsUnityBridge not found!

marymarcel Jul 24 2023 06:21 PM

Quote:

Originally Posted by KoalaBear777 (Post 6555718)
I keep getting this error message when I log in to farmtown, or when I hit "Play". Is it a problem?

2023-07-24 22:47:34.876 LOGSendMessage: object JsUnityBridge not found!


Hi KoalaBear :)

Is that error preventing you to work your farms or to do any other feature for the game?

Please be sure your browser and operation system are both up to date. If you need to do any update, then please restart your compute.

You can also try all suggestions given in this link:
http://r1.slashkey.com/forum/showthread.php?t=627590

thebrat01 Jul 24 2023 06:27 PM

needing to reload game contantly
 
I constantly have to close and we close the game, just to do one thing. I’m a little frustrated I had to do it like eight times this morning alone, and could not look at my neighbors co-op quest so I could get some help I just hope that they upgrade the servers very soon now that the game is gone from Facebook
I am using Chrome

marymarcel Jul 24 2023 06:32 PM

Quote:

Originally Posted by thebrat01 (Post 6555750)
I constantly have to close and we close the game, just to do one thing. I’m a little frustrated I had to do it like eight times this morning alone, and could not look at my neighbors co-op quest so I could get some help I just hope that they upgrade the servers very soon now that the game is gone from Facebook
I am using Chrome

Hi thebrat :)

I moved your post to the thread about problems loading the game.

I also use chrome as my browser and I do not have any problem and have been playing through the website since several weeks.

Please be sure your browser and your computer operting system are up to date.
After any update it is better to restart your computer.

Also try all suggestions given in the first post, first page of this thread

KoalaBear777 Jul 24 2023 06:43 PM

No, not that I know of, I just didn't know if I should be concerned. I do keep everything up to date.
Thanks

LisaScobee Jul 26 2023 12:43 AM

2023-07-26 05:39:25.200 INFOCheckpoint-B-000 - Initialized
2023-07-26 05:39:25.202 LOGFT Client Services Inited.
2023-07-26 05:39:25.218 LOGSessionId: 6260139
Browser: unknown: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Google)
GPU-Renderer: ANGLE (Google, Vulkan 1.3.0 (SwiftShader Device (Subzero) (0x0000C0DE)), SwiftShader driver)
2023-07-26 05:39:28.032 LOGnavigator.mediaDevices support available
2023-07-26 05:42:24.658 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/...ild517.data.gz
2023-07-26 05:42:25.913 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2023-07-26 05:42:25.914 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild517.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2023-07-26 05:42:25.916 ERRORfalling back to ArrayBuffer instantiation

LisaScobee Jul 26 2023 05:37 AM

Game is VERY slow to load this morning.

Tiger Jul 26 2023 06:06 AM

Quote:

Originally Posted by LisaScobee (Post 6556058)
2023-07-26 05:39:25.200 INFOCheckpoint-B-000 - Initialized
2023-07-26 05:39:25.202 LOGFT Client Services Inited.
2023-07-26 05:39:25.218 LOGSessionId: 6260139
Browser: unknown: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Google)
GPU-Renderer: ANGLE (Google, Vulkan 1.3.0 (SwiftShader Device (Subzero) (0x0000C0DE)), SwiftShader driver)
2023-07-26 05:39:28.032 LOGnavigator.mediaDevices support available
2023-07-26 05:42:24.658 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/...ild517.data.gz
2023-07-26 05:42:25.913 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2023-07-26 05:42:25.914 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild517.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2023-07-26 05:42:25.916 ERRORfalling back to ArrayBuffer instantiation

Quote:

Originally Posted by LisaScobee (Post 6556074)
Game is VERY slow to load this morning.

Hi LisaScobee,

What was it that that you were doing in the game when you got the errors?
It looks like hardware acceleration temporarily disabled.

Please make sure that you have checked for and done any computer and browser updates.

Turn off all your show items in your game preferences, clear the browser if you have not done it recently, then close your browser for a coupe of minutes and reopen it and see if that improves things for you.

Please note that when you do browser clearing, you may be logged out of the website and that the first load what you show in preferences in game will be slower while you get a fresh load of graphics.

LisaScobee Jul 26 2023 07:40 AM

Would having my ISP Help Desk "reset" my connection stop these types of errors? I did that a bit ago but haven't been back to the game to see if it helped. ETA: Just logged back into the game and it was initially slow to load up but no error messages.

Quote:

Originally Posted by Tiger (Post 6556078)
Hi LisaScobee,

What was it that that you were doing in the game when you got the errors?
It looks like hardware acceleration temporarily disabled.

Please make sure that you have checked for and done any computer and browser updates.

Turn off all your show items in your game preferences, clear the browser if you have not done it recently, then close your browser for a coupe of minutes and reopen it and see if that improves things for you.

Please note that when you do browser clearing, you may be logged out of the website and that the first load what you show in preferences in game will be slower while you get a fresh load of graphics.


Tiger Jul 26 2023 08:17 AM

Quote:

Originally Posted by LisaScobee (Post 6556110)
Would having my ISP Help Desk "reset" my connection stop these types of errors? I did that a bit ago but haven't been back to the game to see if it helped. ETA: Just logged back into the game and it was initially slow to load up but no error messages.

Hi LisaScobee,

If the errors are now gone it's likely that what happened was the hardware acceleration disabled for some reason. Try just closing the browser and reopening it if it happens again as that may be all you need to do.

If your computer meets the minimum requirements to play and your farms are not very large and layered that's not likely to be the cause. Heavy farms can be slow to load or work on devices that are only meeting the minimum requirements.

Slow connections or any slowdown in a link between your computer and the route it decides to use at that time, to get to the game servers can also cause a slow down. That's not something any of us can control or pin down exactly where the problem is. If it was that then it requires the company that owns the link with the issue to see it and then fix it.

You might want to try shutting down your computer and then also turning off your router/modem for a few minutes then turn it back on. When the router/modem has finished rebooting, turn your computer back on and try the game again.
The reason we occasionally suggest people try this, is that sometimes routers/modems can hang on to data which can slow things down.

Shutting them down for a few minutes gives it time to clear that out.
It's not something you would need to do at all often. Give that a try and see if that helps with your slowdowns. If it does not and it's not going to cost you any money then you could ask your ISP to check the connection to you and perform whatever tests they want to check everything is fine their end.

What they can not do for you is check every connection possible between your computer and wherever you are going on the web regardless if it's the game or another website as they won't own them all.

Clohar Jul 27 2023 09:32 PM

Why am I getting that message with Chrome and with Firefox. It is the same desk top, same harware and software components except for the special in the browzer. How can I solve that problem. All cache mem cleaned game and browzer, history cleaned, registry cleaneed, windows updates cleared, browzer updated as well as windows. Here is the famous message:
2023-07-28 02:25:19.690 ERRORwasm streaming compile failed: CompileError: WebAssembly.instantiateStreaming(): section (code 10, "Code") extends past end of the module (length 45876493, remaining bytes 23921521) @+1027628
2023-07-28 02:25:19.691 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild517.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2023-07-28 02:25:19.692 ERRORfalling back to ArrayBuffer instantiation
2023-07-28 02:25:19.800 ERRORfailed to asynchronously prepare wasm: CompileError: WebAssembly.instantiate(): section (code 10, "Code") extends past end of the module (length 45876493, remaining bytes 23921521) @+1027628
2023-07-28 02:25:19.801 LOG{}
2023-07-28 02:25:19.802 ERROR{}
2023-07-28 02:25:43.836 LOGnavigator.mediaDevices support available

USER ID number is: 1593240078 Build No: 517

Taz D Jul 27 2023 09:46 PM

Quote:

Originally Posted by Clohar (Post 6556386)
Why am I getting that message with Chrome and with Firefox. It is the same desk top, same harware and software components except for the special in the browzer. How can I solve that problem. All cache mem cleaned game and browzer, history cleaned, registry cleaneed, windows updates cleared, browzer updated as well as windows. Here is the famous message:
2023-07-28 02:25:19.690 ERRORwasm streaming compile failed: CompileError: WebAssembly.instantiateStreaming(): section (code 10, "Code") extends past end of the module (length 45876493, remaining bytes 23921521) @+1027628
2023-07-28 02:25:19.691 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild517.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2023-07-28 02:25:19.692 ERRORfalling back to ArrayBuffer instantiation
2023-07-28 02:25:19.800 ERRORfailed to asynchronously prepare wasm: CompileError: WebAssembly.instantiate(): section (code 10, "Code") extends past end of the module (length 45876493, remaining bytes 23921521) @+1027628
2023-07-28 02:25:19.801 LOG{}
2023-07-28 02:25:19.802 ERROR{}
2023-07-28 02:25:43.836 LOGnavigator.mediaDevices support available

USER ID number is: 1593240078 Build No: 517

Hi Clohar,
Are you seeing these on start up of your game or after you have been in and done some work there?
After you updated your browsers and Windows did you restart your computer?
Try shutting down your modem for a couple minutes and then back on. Those can hold data and may be holding something that is wrong.
If that doesn't work try the rest of the suggestions in the first post of this thread including the ones in the link there.

Clohar Jul 27 2023 11:47 PM

Millions thanks Taz problem solved after several tries.

jerry63925 Jul 28 2023 07:50 PM

getting all types error junk it will not load

Quote:

Originally Posted by Taz D (Post 6556398)
Hi Clohar,
Are you seeing these on start up of your game or after you have been in and done some work there?
After you updated your browsers and Windows did you restart your computer?
Try shutting down your modem for a couple minutes and then back on. Those can hold data and may be holding something that is wrong.
If that doesn't work try the rest of the suggestions in the first post of this thread including the ones in the link there.

this si what i am gettibg

Taz D Jul 28 2023 07:58 PM

Quote:

Originally Posted by jerry63925 (Post 6556518)
getting all types error junk it will not load


this si what i am gettibg

Hi Jerry,
First make sure your browsers and computer system are updated. If you do have to do updates then be sure to restart your computer after you do those.
If that doesn't work please try all the Suggestions in the first post of this thread including those in the link in that post.

dave1949 Jul 29 2023 08:36 AM

Game not loading just white screen

Palmarina Jul 29 2023 08:36 AM

In the meantime farm town is up again


is slashkey website down? I can't login, no matter what browser I use.

RoseArienh Jul 29 2023 08:39 AM

The game is not opening for me on Chrome. I get only the blue banner at the top and the spinning dots on the tab. I tried to open in Edge with the same result. Nothing's going to waste, so no big emergency. All other internet sites are working for me. I'm thinking patience is my friend, but I thought you should know.

jerrbearsr Jul 29 2023 08:41 AM

Quote:

Originally Posted by Palmarina (Post 6556586)
is slashkey website down? I can't login, no matter what brower I use.

Same here, can't login

BamaMike Jul 29 2023 08:43 AM

Quote:

Originally Posted by jerrbearsr (Post 6556598)
Same here, can't login


Same here also.

Qivis Jul 29 2023 08:44 AM

Quote:

Originally Posted by RoseArienh (Post 6556590)
The game is not opening for me on Chrome. I get only the blue banner at the top and the spinning dots on the tab. I tried to open in Edge with the same result. Nothing's going to waste, so no big emergency. All other internet sites are working for me. I'm thinking patience is my friend, but I thought you should know.

Looks like it is general. I have gotten it to open in one tab on Edge but as soon as I try looking at anything outside of the Play tab I get the same result. And it took 5 minutes just to open the one.

marymarcel Jul 29 2023 08:45 AM

Hi Farmers!

Some posts have been moved to this thread.

I have emailed the developers to let them know about this problem.

Please be patient while they try to test and fix it.

Thanks all !!

Kathyrdr Jul 29 2023 08:46 AM

I played about an hour ago then came back. Now I can't sign in or do anything at all.

marymarcel Jul 29 2023 08:50 AM

IT IS FIXED!! PLEASE TRY AGAIN!!


.

GAME IS DOWN!

We have emailed the developers to let them know about this issue.

Please be patient while they test and fix the problem

Thanks all!


Mister-T Jul 29 2023 09:04 AM

I just got back in after several minutes of trying. Using Firefox browser.
Going to keep the game open for now.

dave1949 Jul 29 2023 09:07 AM

Back on, but farm very small how do i make it bigger pls

marymarcel Jul 29 2023 09:14 AM

Quote:

Originally Posted by dave1949 (Post 6556642)
Back on, but farm very small how do i make it bigger pls

Hi dave :)

Please check your browser zoom in case it changed.


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