Hi joolz68 :)

I moved your post to the thread about Land Upgrades.

Your farm 36 is upgraded to 16x16, if you are not seeing it, please reload the game.

If that doesnt work, then please clear your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in every tab you have it open. Then reopen your farm and check your farm 36 again.

https://apps.facebook.com/farmtown/p...lear_memcached


Also, you have to contact Support team as you upgraded the farm more than once and your coins were taken. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

Hi,thanks for that link and info,i have cleared the memcach and it put me at 16x16 but im sure it should be 18x18 for the coins i spent..could this be checked somehow please? thank you....just gone back and its now 18x18 ..thank you,appreciated x

Hi joolz :)

Yes it is now at 18x18 but you have to contact Support as when you tried to upgrade to 16x16 it took your coins twice, so please send them a ticket.

farm extensions
 

I paid $50,000 to expand farm 4 40x40. Took my money but did not expand...Used my Farm cash to expand to 38x38. Shows paid for in my history but Farm 4 still did not expand. Now I want to know who to contact to get my farm expanded to 42x42 that I paid for... Thanks

Hi Favoritenan,
I moved your post to the Help & Support thread about land upgrades.
The coins were not taken as I see no transaction in your account for buying the 40x40 expansion to farm 4. You will need to try again to do the expansion.

land upgrade
 

upgraded my farm 2x but took coins 50,000,000,000 but no coins or upgrades. Worked days to get the coins

Hi favoritenan :)

I just checked your data and it doesnt show any upgrade for your farm 2. Also coins have not been deducted.

Your farm 2 is 34x34 and the price you are posting if for an upgrade to 50x50

Anyway, it would be better if you contact Support team as it seems there was a problem some days ago. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

I have tried to enlarge my farm 29 from 52x52 to 54x54. However, at the Realtor Office the 54x54 is locked but the newly added 56x56 farm is not locked. Please help to get this corrected. Thanks!
https://apps.facebook.com/farmtown/p...301&farm_ix=28

Hi 46bill,
I moved your post to the Help & Support thread about land upgrades.
Your farm 29 is showing it is 52 x52. Please try reloading your farms then go from that farm again and see if the 54x54 is now unlocked.
If it is not then please clear your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached

Thanks Taz, I cleared memcache, closed and reloaded Farmtown. Tried again to purchase the 54x54 upgrade on farm 29 but it is still locked. Also the just released 56x56 upgrade is not locked and is showing first and the locked 54x54 is listed below it. I think the new release may need some fine tuning.