New Release -- October 27th, 2017
 

See Known Issues, More Information and Post Release Updates at the end of this post. Last changes released on November 20th, 4:30PM.

Hi There,

We just released a new version of the game with the following new features: EN ESPAÑOL AQUI

1. 8 new Thanksgiving items: 6 at the top of the Thanksgiving category in the store and 2 at the bottom.

2. Production Increases (coming in the next 1-2 weeks): Production of all products in high demand for facilities will be increased across the board. In the near future, trains and ships output will be increased as well, most likely depending on some other factor.

3. Next 5 expansions for Farm 34: See prices below:

24x24 - 22000000000 coins or 25 FarmCash
26x26 - 22500000000 coins or 25 FarmCash
28x28 - 23000000000 coins or 25 FarmCash
30x30 - 23500000000 coins or 25 FarmCash
32x32 - 24000000000 coins or 30 FarmCash

4. Ingredient Planner Bug Fixes:

a) When unchecking facilities in the Facility Manager it was not being considered in the global Facility Manager ingredient planner, meaning if a facility was unchecked the ingredient requirements for that facility were still included in the ingredient planner results.
b) If there were more than one product consuming a certain ingredient in a facility, the ingredient planner was counting only one.
c) Sort by Required or Missing was wrong sometimes

5. Facility Chains: There is a new Facility Chains Manager icon in the Tool Box, right above the Facility Manager icon, that will give you access to the Facility Chains Manager. This feature is available at levels 200 and higher.

This is the phase one of this feature. Export and Import of products between neighbours will be completed over the next releases. Here is how it works:

1. Every week the Facility Chains Manager will present to you a different subset of the facilities that you own.
2. From that subset you will select one facility to convert into a chain.
3. To reach chain status you need to have 2 instances of that facility in your farms. If you have more than 2 facilities only the first 2 will be part of the chain, based on the farm order where they are located at any given time.
4. To reach chain status you also need to achieve Dan 7th Degree on each product produced or used in that facility.
5. The subset of the facilities for you to choose from will vary each week. It could be any of the following combinations:

a) Regular facilities in coins
b) Regular facilities in farm cash
c) Service facilities in coins
d) Service facilities in farm cash

6. The first week we will show you only coins facilities, the second week only farm cash facilities and so on. Whether we show you regular or service facilities will depend on the types of facility chains you have created in the past.
7. Only those facilities that have a *strong* supply/consumption relationship to another facility can be converted into chains, for example:

a) The Medical Supplies Factory can be a chain because it supplies the Hospital. The Music Conservatory can be a chain because it consumes from the Musical Instruments Factory.
b) However the Healthy Juice Stand can not be a chain because is not related to any other facility. The Rubber Factory can not be a chain because is related to too many facilities.

8. The Add Chains tab shows one row for each pair of related facilities, regular facilities in the left and service facilities in the right.
9. One final and important rule is that if facility X is related to facility Y, at any given time you can have a chain of facility X or a chain of facility Y but not both. This will incentivize players owning a chain of X to trade products with neighbours owning a chain of Y.
10. The My Chains tab will show you the status of each of your facility chains.

Benefits of *Regular* facility chains:
-------------------------------------------

1. Chains of coins regular facilities will generate 40% more production.
2. Chains of farm cash regular facilities will generate 80% more production.

Extra production will be added to your storage and those products will have the ( Export ) suffix in their name.

3. ( Export ) products can not be consumed by your own service facilities, you can either:

a) Sell them at the market (Notice these products generate pure profit because they didn't cost you any ingredients or time).

OR

b) Export them to a neighbour who has a chain of the facility that can consume those products. In this case the Mayor will compensate you with an extra 100% of the sale price for helping others.

Benefits of *Service* facility chains:
-------------------------------------------
1. Chains of coins service facilities will be 75% more profitable instead of the standard 50%.
2. Chains of farm cash service facilities will be 100% more profitable instead of the standard 50%.
3. If you need help stocking a service facility chain with products, you may chose to import those products from a neighbour who has a chain of the facility that can produce them. Notice these imported products have the advantage that you didn't have to spend time producing them and will also be extra profitable due to the increased profitability of the service facilities that are part of a chain.

Additional Info #1
When players eventually become familiar with the feature, it's likely that neighbours would talk between them and agree on which chains they are going to create in order to collaborate better, for example:

- Neighbour A create chains of Musical Instruments Factories and Hospitals
- Neighbour B create chains of Medical Supplies Factories and Music Conservatories

This way:

- Neighbour A can export products produced in its Musical Instruments Factory chain to Neighbour B Music Conservatory chain
- Neighbour B can export products produced in its Medical Supplies Factory chain to Neighbour A Hospital chain

Additional Info #2

- The pending production in a factory don't need to be discarded when creating a chain of that factory, only the finished products need to be moved to storage but you don't need to do it manually, the game will do it for you when you click the green tick.

- There is no specific time limit in the week to create the chains, you have from Monday 12:00AM up to the next Monday 12:00AM. If you don't do it in that period nothing happens, you just missed the opportunity to have another chain.

- When you create a chain, it will stay that way, offering the same benefits, until you decide to delete that chain. Assuming facility X is related to Y, may be you had a chain of X for too long and want to have a chain of Y, in that case you will have to delete your chain of X in order to create the new chain of Y.

- When we implement the Export/Import functionality, you will see exactly which of your neighbours owns a perticular chain

6. Taste of India (FC): Provides India Cultural Exchange and Food Tasting Services and can be stocked with products from the Indian Restaurant.

7. Taste of Hawaii (FC): Provides Hawaii Cultural Exchange and Food Tasting Services and can be stocked with products from the Hawaiian Restaurant.

8. Music Band Supplies Factory (Coins): Produces Music Band Supplies.

Violin Shoulder Rest
Cello Bridge
Music Sheet Notebook
Music Stand
Conducting Baton
Flute Cleaning Kit
Violin Case

Note: We will add 7 more products to this factory when we release another music band on the next release.

9. Arcade Supplies Factory (FC): Produces Arcade Supplies.

Pushers and Puck
Whac-a-mole Mallet
Crane Machine Claw
Arcade Controller
Reward Ticket Dispenser
High Striker
Foosball Table
Basketball Shootout

10. Classical Music Band (Coins): Provides Street Classical Music Services and can be stocked with products from the Music Band Supplies Factory.

11. Arcade Game Center (FC): Provides Arcade Games Services and can be stocked with products from the Arcade Supplies Factory.

Enjoy!

--Raul

Post-Release Updates - October 28th, 5:50AM

- Updated the main post with additional information about the release of the new farm expansions, the bug fixes to the ingredient planner and additional info about the Facility Chains feature.

Post-Release Updates - October 30th, 4:50AM

- Released old Thanksgiving decorations
- Released the next 5 expansions for Farm 34
- Released the Taste of India and Taste of Hawaii service facilities

Post-Release Updates - November 1st, 3:50PM

- Released 4 New facilities: Arcade Supplies Factory, Music Band Supplies Factory, Arcade Game Center, and Classical Music Band.
- New 'Part of a Chain' filters in the Facility Manager to show only facilities that are part of a chain. Notice the radio (rounded) buttons were changed to drop downs.
- When setting the Facility Chains manager icon as a shortcut, clicking on it didn't work every time.

Post-Release Updates - November 1st, 11:30PM

- The new 'Part of a Chain' filters in the Facility Manager, released a while ago, now shows all the facilities that are part of a chain, even when they haven't reached the Chain Status yet. The ones that have reached the Chain Status will appear with a blue background.

Post-Release Updates - November 2nd, 2:00AM

- Released 8 new Thanksgiving items.

Post-Release Updates - November 6th, 7:25PM

- Sorting and Filtering in the Facility Manager now takes much less time, this is significant for people with lots of facilities

- Additional info shown in the 'Add Chains' tab on the Facility Chains Manager:
a) The title of each facility now has between parenthesis how many of that facility you own.
c) On the bottom/right of each facility you will see how many products with Dan 7th you have achieved and how many are missing.

- There are 2 additional sorting dimensions, 'Facility Count' and 'Dan 7th Progress' that will make it easier for you to select the facilities that are best candidates to be converted into chains faster.

Post-Release Updates - November 6th, 7:40PM

- BugFix: Some users were experiencing X025 errors when opening the Facility Chains Manager.

Post-Release Updates - November 7th, 7:10PM

- In the case of the Service Facility chains, when you click the 'Check Dan Degrees' button its currently opening the related Regular Facility. However, for Service Facilities like The Supermarket that use products produced on multiple Regular Facilities this is not enough. We will release a change soon for cases like these, so when you click the 'Check Dan Degrees' button, you will be able to select which of the Regular Facilities that supply the Service Facility you want to open.

Post-Release Updates - November 8th, 5:50AM

- It looks like Facebook released a fix a few days ago for the Send Requests screen shrinking bug, please report in this thread if you are still having issues.

Post-Release Updates - November 13th, 5:00PM

- Enabled the Delete Chain button for fully converted chains. Notice that in this case all the (Export) products generated by that chain will be sold in the Market automatically.

Notice that when you delete a chain that was not created in the current week and you had already created a chain in the current week, you still need to wait until next week to create your next chain.

- In the case of the Service Facility chains like The Supermarket that use products produced on multiple Regular Facilities, when you click the 'Check Dan Degrees' button you will now be able to select which of the Regular Facilities that supply the Service Facility you want to open. Also, when you open the desired Regular Facility, only products that are used in that particular Service Facility will be shown.

- Fixed the Stone Fence Gate Closed and Hedge Gate Closed decorations

Post-Release Updates - November 20th, 4:30PM

- We had to delay the production increases for another week, they will be released next Monday, the 27th, along with the next general release of the game. Sorry for the extra wait.

Thanks very much Raul and development team :)

Thanks Raul!

Thank you Raul and Team! Now to study up on the new Facility Chain feature! It sounds like fun!

Color me confused at the moment..... maybe when I am fresh in the morning, I will read this slowly.... very slowly;)

thank you, a lot to take in, and am just waiting for all the negative comments to appear.. :)

Thanks so much Raul! :)

YAY!!! got done eatin dinner and found an update!! woot woot!!!
thanks team!!

Thanks so much. A few quick questions--do both the factory and the services have to have at least 2 on my farms? And do they both have to have all products to 7th Dan degree?

Hi Beautysmom,
You will not have both in the same week, but yes you will have to have 2 of a facility or service and all products will have to be at 7th dan for the facilities. There aren't any dans for the services.

No new farm expansions for Farm 34? Delayed? Or not coming with this update?? I've got all these coins burning holes in my pockets!!!

i will not be doing the new thing .we got more than we can do now .plus it hard to buy one cash facility doing this we have to buy 2 of them .i own them all but to go back buy 2 of what i already bought will take to much cash .will not be worth doing this to get more products.more than half of the players probably want do it because of having to buy lots more cash. thanks for a great game .but we do not need this new chain

Thank you Raul, this should be fun, once figured out! Love a challenge :)

decided to start a chain in my Bakery, at 100% my Pending is 59472 and in the non chain Bakery Pending is 42480 so there is a lovely increase there.... after workers went through the Chain Bakery Done reads 40830 while the non chain baker is 29164... :) love that those extra goods are there.. this is going to be a very interesting addition I feel... just have to work on getting to the 7th Dan in all products in all facilities now... :)

I'm so excited to have something new! What kind of strategy are you guys going to use to decide which facility to choose for that week's chain? Since we can't use the extra products for the corresponding service, sounds like - for now - all we can do is sell them? So is the strategy to choose the ones that might give the most coins? Or are there other things to consider? Does it matter?

Also . . . for example . . . say this week I currently have 100 possible facilities to choose from. So I choose 1 this week. Will I be shown the other 99 next week? Then the next 98, etc? And a chain . . . do I keep stringing things together to make one long chain or will I end up with a whole bunch of paired chains?

Obviously I need to go back and read again. ;)

October 27th, 2017
 

Thanks for all your hard work on this release but I didn't see the expansion for Farm 34. Hope that is coming later. Please let us know or we going to have to wait another month for them.

I don't get it. I was hoping after it was initiated, I'd understand it, but no. LOL!

Need Sawmill stuff (I have 14 of them but always short!), but it's not available -- I'm guessing because, like the Rubber Factory, it's linked to TOO many items?

Okay, let's try the Bakery. Nope -- short on the Dan degrees, with only 13 achieved of the 21 required. Considering I've had a bakery since the beginning, and have been doing Facilities like a demon for several months, not quite getting this one. I guess they're relatively new items, but how new? I dunno.

Basically, so far the whole thing is "I dunno" -- so will be following here to see how things progress before I try again! LOL!

Very happy to see this post about chain success! :-)

Facility Chains
 

Well....its interesting. Tried bakeries but surprise didn't have all the 7 degree dan products even though I have had bakeries for years.

Next tried Soft Drink facilities - have 3 and all the products are 7 degree dan. I'm going with 2 of these to start. Not super confident I get the details yet..looking forward to the challenge of figuring it out. Now to find a neighbour with a snack bar.

Thanks devs for changing up the game from time to time and giving me a challenge. :D:):D

Hi ftjill,
Even though the bakeries have been around for a long time there have been several new items added to it over the time, so that may be why you do not have all of them at 7th dan.
Currently no one will have the services to pair up with your facility chain. We will not have services until next week.

Confusing & too expensive!!
 

Really not understanding how this works & would require way too many fc facilities to have 2 of each. Hopefully they will revamp how this part of the game works.

I had to CANCEL a few that I had chosen due to not having all items with the 7th Dan, so its just an experiment at the moment.. and I am getting 75% more goods produced in those 2 Bakerys and just have to wait for the release of the Export function or perhaps just sell all at market.. not worried as its all a game and anything new is welcome... stops me getting bored.. planting etc and filling facs gets tedious.. now I have a goal... get the 7th Dan in those items not already there... :)

https://www.facebook.com/photo.php?f...1115933&type=3
photo showing the comparison between Chain facility and normal facility production in the Bakery

I tried to start factory chain with Bakeries and was told that they all had to be emptied first. Since I just loaded everything, that's not an option. Is there a way, besides listing out farms, that we can empty a facility?

Hi NJones,
All that means is to empty all that is already done in a facility. Youy can empty them from your facility manager.

undocumented change to ingredient planner?
 

my other account doesn't have any facility tools but is going to get them so i unchecked all the facilities so i can turn them back on when i get the tool to keep track of which facilities i don't have to load manually.

last week, the ingredient planner just went to All Facilities. this week, it seems to want only Checked Facilities because i get the message "there are no ingredient consuming facilities in the current view".

i checked 1 facility and went into the planner and got stuck in google's infinite loop bug when there's a filter. the filter dropdown only had All Regular Facilities and The One Facility I'd Checked and I couldn't get any information beyond what the 1 facility needed.

i can see why this change was made as most of the time, most people have all the facilities they want worked checked but since i have to load them manually, the checkmark is irrelevant to my loading them.

do you think you could make it so there's always the option in the filter for All Facilities (even if they're not checked) so i can actually use it while i'm buying the facility tools?

Hi Eradani,
If you wish to make a suggestion please post it in the Suggestions section where we collect the suggestions by topic for the developers to see thwem all together. You can not start a new thread there but you can reply to one that fits your suggestion.

this isn't a suggestion, it's a newly introduced feature/bug that came with this release.

Now that I don't understand. I selected the bakery just to see how this thing works, and all the products in it are at 7th dan. I just filled my facilities... and all my bakeries are filled 42,480. Why aren't any of mine filled at 59,472?

My question is: If I choose a pair of coin reg facs this week for the chain, and next week will get an option for coin serv fac, will this weeks chain still be active next week, and continuing from week to week, with the goal of getting all available chains going over time. (Including all coin and all FC reg & service facilities.

Hi Eradani,
This is not a new feature or change. When you uncheck the facilities then the ingredient planner ignores them for the totals of what you need to fill your facilities. That is what it is supposed to do and has done. It will only show you what ingredients you need to fill those facilities that are checked. That is what it was designed to do. If it showed what you need for the unchecked ones then you would get an incorrect amount needed.

Hi mcdaddie,
You have all the information we currently have in the first post of this thread and in the help with the chains manager. We do not know any more than you do. We will have to wait until more is released and written up by Raul.

did you start the chain in the chain facility manager before you filled the Bakerys?

I did what you did with a bakery, but got no change in the pending, all 6 at 42480

Which way are you supposed to do it? Fill first and then start the chain or does starting the chain fill the facilities?

Thanks for the update Raul and all the team, looks like you've all been working hard to get this new chain thing going, I think it'll be great when it's working fully.It took me a few clicks and I had to delete quite a few chains before I found one that would work for me but eventually found one and the benefits of it look great.

I started the chain then went to fill them up, they're highlighted so's you know which ones to do. Seemed to work ok.

OK I may not be firing on all cylinders this morning! These new Facility chains (which I think is a great idea BTW just need to understand it). If I make a Facility a chain is it permanent or do I select a new one next week and this weeks one reverts to normal? If I change my mind can I cancel a facility being a chain and choose another? Is there a time limit every week on how long we have to choose? How do I know if a neighbour has a chain for me to export to? Sorry about the questions - as I said I'm not really with it today :(

I was just getting ready to post a similar question. Here's my question - one of the rules is this:

"9. One final and important rule is that if facility X is related to facility Y, at any given time you can have a chain of facility X or a chain of facility Y but not both. This will incentivize players owning a chain of X to trade products with neighbours owning a chain of Y."

If a chain only lasts for a week or some limited about of time, then 9 makes sense to me - sorta :) But if they're permanent, how are we going to know whether we'd rather start a chain with facility X or facility Y? The fact that it says "at any given time" makes me think they're NOT permanent but I also don't see anything indicating how long they DO last? I can see that maybe down the road it will all make sense but I'd love to understand a bit more of the strategy. I think for now I may just go ahead and jump in and try one - but I'm still going to keep reading here so I can learn from what the mods and other users say.

Tried my Bakery. Got that "needs to be finished" message someone else had posted about. Went to my Facility Manager tool and stored everything/cashed out everything. "Done" said 0. Went back to try to create the chain and got the same message. Do we have to allow the facility we want to get totally empty before we start the chain? It says if I continue, all the finished products in my Bakeries will automatically get sent to storage - which should be fine, I would think - but there AREN'T any finished products in my Bakeries anymore.

I tried that - but am still getting the "need to be emptied" message.