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Forum: News & Announcements Jul 19 2017, 11:35 AM
Replies: 283
Views: 57,268
Posted By Tiger
Hi esther246, Keep an eye on Raul's notes in...

Hi esther246,

Keep an eye on Raul's notes in the first post on the first page. Any updates he does he posts them in that post.
Forum: News & Announcements Jul 19 2017, 09:23 AM
Replies: 283
Views: 57,268
Posted By Tiger
Hi Kejusa, Yes, when the problem occurred it...

Hi Kejusa,

Yes, when the problem occurred it stopped the posts going to wall requests as well.
Forum: News & Announcements Jul 18 2017, 09:32 AM
Replies: 283
Views: 57,268
Posted By Tiger
Hi Folks, Myself and a few others have just...

Hi Folks,

Myself and a few others have just got back into the game. Please see if you can now as well.
Forum: News & Announcements Jul 18 2017, 07:46 AM
Replies: 283
Views: 57,268
Posted By Tiger
Hi All, We have notified the developers of...

Hi All,

We have notified the developers of the loading issues for both testers and regular game users.

Could you all post your location please so we can see if this is localised to one...
Forum: News & Announcements Jul 18 2017, 07:31 AM
Replies: 283
Views: 57,268
Posted By Tiger
ok jerrbearsr, thank you for your information :)

ok jerrbearsr, thank you for your information :)
Forum: News & Announcements Jul 18 2017, 07:30 AM
Replies: 283
Views: 57,268
Posted By Tiger
Hi StoneFace, Are you on the test version or...

Hi StoneFace,

Are you on the test version or not? If you are there will be a yellow banner above the top of your game screen saying "This is a new test version of the game (10) released July 18th,...
Forum: News & Announcements Jul 18 2017, 07:27 AM
Replies: 283
Views: 57,268
Posted By Tiger
Hi jerrbearsr, If you are on the test...

Hi jerrbearsr,

If you are on the test version you will see a yellow banner telling you so above the game screen. Please confirm if you are on the test version or not.

Also are you getting any...
Forum: News & Announcements Jul 18 2017, 07:17 AM
Replies: 283
Views: 57,268
Posted By Tiger
Hi FCM, Is this happening in all browsers?

Hi FCM,

Is this happening in all browsers?
Forum: News & Announcements Jul 18 2017, 06:49 AM
Replies: 283
Views: 57,268
Posted By Tiger
test version of the game (10) released July 18th,...

test version of the game (10) released July 18th, 5:30AM EST

Hi Raul,

This version has resolved all my display issues. I no longer have rotated waters or fences/trees slipping under other items.
Forum: News & Announcements Jul 14 2017, 12:56 PM
Replies: 283
Views: 57,268
Posted By Tiger
Hi Shellgirlmtl, Please try to be patient...

Hi Shellgirlmtl,

Please try to be patient while the devs try to find the cause of the problem and then try to fix it. I certainly would not be advising anyone to redesign at this point.
Forum: News & Announcements Jul 14 2017, 10:00 AM
Replies: 283
Views: 57,268
Posted By Tiger
Hi mastermouse, We have notified the...

Hi mastermouse,

We have notified the developers that are are display problems. In the meantime please supply a link to one of the farms you have this problem with so they can visit to look if they...
Forum: News & Announcements Jul 14 2017, 06:59 AM
Replies: 283
Views: 57,268
Posted By Tiger
Hi Greatgig, There is an issue with the...

Hi Greatgig,

There is an issue with the waters at the moment, they seem to be rotating and may be hidden under other waters. We have notified the developers of this.

There should only be a...
Forum: News & Announcements Jul 12 2017, 05:54 PM
Replies: 283
Views: 57,268
Posted By Tiger
Hi Everyone, from Raul's notes >> ...

Hi Everyone, from Raul's notes >>

Post-Release Updates - July 12th, 6:10PM

- We released a change an hour ago to comply with some mandatory changes required by Facebook in relation to posting...
Forum: News & Announcements Jul 07 2017, 05:12 PM
Replies: 283
Views: 57,268
Posted By Tiger
That's great news, thanks for coming back to let...

That's great news, thanks for coming back to let us know :)
You are welcome Texas Star.
Forum: News & Announcements Jul 06 2017, 10:33 AM
Replies: 283
Views: 57,268
Posted By Tiger
Your welcome dorrissau :) It should be...

Your welcome dorrissau :)

It should be working the same way as the 24x24 and 28x28 tree tools. Is it working the same as those now? If not please try the smaller tool and compare the difference.
Forum: News & Announcements Jul 06 2017, 06:53 AM
Replies: 283
Views: 57,268
Posted By Tiger
Hi dorissau, Can you please take the tool...

Hi dorissau,

Can you please take the tool out of storage and set it down on a farm. Then Try clearing your FT memcache. To do that Click Here...
Forum: News & Announcements Jul 02 2017, 05:40 PM
Replies: 283
Views: 57,268
Posted By Tiger
Hi Texas Star, Thank you for your link :) I...

Hi Texas Star,

Thank you for your link :) I can see where the leeks are missing.

Did you re plow the whole farm or just that area? I'm wondering if the trick to re plow a partial overlapped...
Forum: News & Announcements Jul 02 2017, 05:05 PM
Replies: 283
Views: 57,268
Posted By Tiger
Hi Texas Star, Thank you for clarifying :)...

Hi Texas Star,

Thank you for clarifying :) Are the leeks there now or are they gone again? Are they gone when just viewing the farm, do they reappear if you mouse over them? Can you see them using...
Forum: News & Announcements Jul 02 2017, 01:59 PM
Replies: 283
Views: 57,268
Posted By Tiger
Hi Texas Star, This doesn't sound like...

Hi Texas Star,

This doesn't sound like something to do with the release.
It sounds like those fields also have a different type of layering going on as well as the type you intended. Delete those...
Forum: News & Announcements Jun 30 2017, 05:26 PM
Replies: 283
Views: 57,268
Posted By Tiger
Hi mindyj5, Any chance she can log onto the...

Hi mindyj5,

Any chance she can log onto the forum and post herself so we can work with her? Does she see friends in places like the neighbours tab, for gifting and train boosting?
Forum: News & Announcements Jun 30 2017, 05:17 PM
Replies: 283
Views: 57,268
Posted By Tiger
Hi mindyj5, Please double check that you are...

Hi mindyj5,

Please double check that you are still friends on Facebook.

If you are still friends after checking please also try clearing your FT memcache. To do that Click Here...
Forum: News & Announcements Jun 30 2017, 05:13 PM
Replies: 283
Views: 57,268
Posted By Tiger
Hi mrschar, When you open any section of the...

Hi mrschar,

When you open any section of the store, you can immediately see 8 items in total in view. Those 8 items are one "page". If you click the scroll bar to the right it will scroll down to...
Forum: News & Announcements Jun 30 2017, 09:25 AM
Replies: 283
Views: 57,268
Posted By Tiger
Hi Susan, Don't do a manual search for them....

Hi Susan,

Don't do a manual search for them. The house and the 15 decorations for it are located in page 11 of the 'Other' category in the Store. So open the Other section of the store with it...
Forum: News & Announcements Jun 30 2017, 09:21 AM
Replies: 283
Views: 57,268
Posted By Tiger
Hi Greg, If you haven't already tried this...

Hi Greg,

If you haven't already tried this please try clearing your FT memcache. To do that Click Here (https://apps.facebook.com/farmtown/play/?do=clear_memcached). A window will open with a...
Forum: News & Announcements Jun 30 2017, 08:10 AM
Replies: 283
Views: 57,268
Posted By Tiger
Thanks Raul and development team :D

Thanks Raul and development team :D
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