Forum: Help & Support
Nov 09 2023, 03:07 PM
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Replies: 563
Views: 16,849
Hi slartismum,
You need to be a little more...
Hi slartismum,
You need to be a little more careful when typing. For example the ID you have put in your post is incorrect as it's missing a number. We were able to get the correct number. Your...
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Forum: Help & Support
Oct 25 2023, 06:36 AM
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Replies: 563
Views: 16,849
Hi Hareball,
I am sorry but by stopping...
Hi Hareball,
I am sorry but by stopping playing you've completely missed all the in game notifications and opportunities to be able to register your farms for the website yourself.
It was only...
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Forum: Help & Support
Oct 11 2023, 05:58 AM
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Replies: 563
Views: 16,849
Hi bird-mom,
Please send an email to the...
Hi bird-mom,
Please send an email to the support team using this email address: support@slashkey.com
You can either use the email for that account to send the email or if you no longer have...
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Forum: Help & Support
Aug 14 2023, 06:17 AM
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Replies: 563
Views: 16,849
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Forum: Help & Support
Aug 01 2023, 06:37 AM
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Replies: 563
Views: 16,849
Hi DotDash1969,
Sorry to hear that :(
...
Hi DotDash1969,
Sorry to hear that :(
No time limit has been mentioned, you can certainly ask again if you regain access to the account.
As it looks like FB have deactivated the account we...
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Forum: Help & Support
Jul 31 2023, 07:17 AM
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Replies: 563
Views: 16,849
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Forum: Help & Support
Jul 29 2023, 08:10 AM
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Replies: 563
Views: 16,849
Hi David Phipps,
When did you last contact...
Hi David Phipps,
When did you last contact them?
Was it the email address you used to register in the forum that you sent it from. Please do not need to provide the address in your post as this...
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Forum: Help & Support
Jul 29 2023, 07:43 AM
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Replies: 563
Views: 16,849
Hi DotDash1969,
Ask your friends that can...
Hi DotDash1969,
Ask your friends that can see your old profile to go to it and copy the link they see in the browser address bar at the top. Ideally we would also want the name of the account so...
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Forum: Help & Support
Jul 29 2023, 05:22 AM
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Replies: 563
Views: 16,849
Hi TexWiller,
I have contacted support send...
Hi TexWiller,
I have contacted support send they have not received an email from you using the email address you registered with the forum. Try sending them another email at support@slashkey.com....
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Forum: Help & Support
Jul 26 2023, 06:57 AM
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Replies: 563
Views: 16,849
Hi Twinky,
What exactly is the problem? Your...
Hi Twinky,
What exactly is the problem? Your login is working but you can't load the game or is it your login that has the issue.
If it's the login, what message in red text is it showing you?...
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Forum: Help & Support
Jul 25 2023, 01:04 PM
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Replies: 563
Views: 16,849
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Forum: Help & Support
Jul 25 2023, 06:47 AM
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Replies: 563
Views: 16,849
Hi stuckatsharedpet,
Taz isn't available at...
Hi stuckatsharedpet,
Taz isn't available at the moment. You have to send an email to contact the support team as you can't log into the website.
Go to the announcement again and scroll further...
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Forum: Help & Support
Jul 14 2023, 06:11 AM
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Replies: 563
Views: 16,849
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Forum: Help & Support
Jul 11 2023, 06:55 AM
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Replies: 563
Views: 16,849
Hi ellie.withrow,
To register to play on the...
Hi ellie.withrow,
To register to play on the website you need to get above level 21 first. Then when you reload Farm Town you will see the registration windows in the Facebook game. Please try to...
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Forum: Help & Support
Jul 07 2023, 05:39 AM
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Replies: 563
Views: 16,849
Hi DotDash1969,
Are you or a mutual friend...
Hi DotDash1969,
Are you or a mutual friend with the old account able to visit that old account to see it or has Facebook shut the account down so that no-one can see it any more?
If you or a...
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Forum: Help & Support
Jul 05 2023, 04:17 AM
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Replies: 563
Views: 16,849
Hi Seija,
Facebook should have given her...
Hi Seija,
Facebook should have given her various other methods to confirm the account belongs to her, did she try those? If she did not keep the email active that she used for that account that...
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Forum: Help & Support
Jul 03 2023, 04:38 AM
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Replies: 563
Views: 16,849
Hi LisaScobee,
I have moved your post to the...
Hi LisaScobee,
I have moved your post to the thread for help with registration.
The process is the same. To be able to register it, you need to be at least level 21 on that account, you need a...
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Forum: Help & Support
Jun 22 2023, 07:16 AM
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Replies: 563
Views: 16,849
Hi pythonis,
It doesn't look like you have...
Hi pythonis,
It doesn't look like you have registered to use the website which is why you are having problems.
Were you using the registration window in the Facebook game to register for the...
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Forum: Help & Support
May 30 2023, 07:38 AM
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Replies: 563
Views: 16,849
Hi BrummiePirate,
Are you saying you were...
Hi BrummiePirate,
Are you saying you were locked out of your old Facebook account, so started a new Facebook account and due to that had to start over in Farm Town?
The details that you are...
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Forum: Help & Support
May 24 2023, 07:46 AM
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Replies: 563
Views: 16,849
Hi Lene Bay,
I've had a look and it is the...
Hi Lene Bay,
I've had a look and it is the password you are getting wrong. The Forgot Password link on the Website is working.
If you can still read the emails in the email address you used to...
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Forum: Help & Support
May 04 2023, 06:30 PM
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Replies: 563
Views: 16,849
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Forum: Help & Support
May 04 2023, 08:08 AM
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Replies: 563
Views: 16,849
Hi NiMo1960,
Please supply her USER ID...
Hi NiMo1960,
Please supply her USER ID number.
If she has been playing could she have seen the previous registration windows and clicked either the do not show this prompt again or clicked on...
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Forum: Help & Support
May 04 2023, 07:03 AM
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Replies: 563
Views: 16,849
Hi Lene Bay,
When you tried to log into the...
Hi Lene Bay,
When you tried to log into the website, did you not see in that it was saying Incorrect Password?
What's happening is that you are getting the password wrong, it's not matching what...
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Forum: Help & Support
May 04 2023, 06:41 AM
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Replies: 563
Views: 16,849
Hi Hayseed,
We are sorry to hear your...
Hi Hayseed,
We are sorry to hear your husband is having difficulties with getting his Facebook account back. Although we can't help with that, we would strongly advise that with his new Facebook...
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Forum: Help & Support
Apr 27 2023, 06:49 AM
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Replies: 563
Views: 16,849
Hi slartismum,
Ideally he needs to post here...
Hi slartismum,
Ideally he needs to post here himself so we can work with him. Has he tried to log into the website and is seeing Incorrect email or USER ID?
Those that have never logged into...
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