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Search took 0.00 seconds. Search: Posts Made By: marymarcel
Forum: Help & Support Apr 04 2024, 12:23 PM
Replies: 563
Views: 17,124
Posted By marymarcel
Hi HAF :) Is it the password for the game or...

Hi HAF :)

Is it the password for the game or for the forum?
Forum: Help & Support Jan 11 2024, 07:08 AM
Replies: 563
Views: 17,124
Posted By marymarcel
Hi Bella Bello :) I understand that your...

Hi Bella Bello :)

I understand that your sister didn't registered those accounts for the website while the game was still in facebook.

First of all, you have to contact support for each account...
Forum: Help & Support Jan 10 2024, 09:07 AM
Replies: 563
Views: 17,124
Posted By marymarcel
You are welcome Early Girl :)

You are welcome Early Girl :)
Forum: Help & Support Jan 10 2024, 08:54 AM
Replies: 563
Views: 17,124
Posted By marymarcel
Hi Early Girl :) If you want to change that...

Hi Early Girl :)

If you want to change that email address then it has to be a different one from the email address for your farms.

You have information in the following link:...
Forum: Help & Support Dec 09 2023, 01:36 PM
Replies: 563
Views: 17,124
Posted By marymarcel
Hi rockcandymountain :) I will let support...

Hi rockcandymountain :)

I will let support know about your problem.

Also, Im sending you a pm, please read it.
Forum: Help & Support Nov 15 2023, 02:31 PM
Replies: 563
Views: 17,124
Posted By marymarcel
Hi ladydiva0 :) I moved your post to the...

Hi ladydiva0 :)

I moved your post to the thread for your problem.

Farm town is not in Facebook anymore, now slashkey has its own website to let us continue playing.

As you have not been...
Forum: Help & Support Oct 24 2023, 03:18 PM
Replies: 563
Views: 17,124
Posted By marymarcel
Hi Harebell :) I moved your post to the...

Hi Harebell :)

I moved your post to the thread for your problem.

That is the last step required to get your farms back.

You are giving your credentials to Support not to another player. And...
Forum: Help & Support Sep 14 2023, 02:08 PM
Replies: 563
Views: 17,124
Posted By marymarcel
Hi Buzzybee's :) If you deleted your...

Hi Buzzybee's :)

If you deleted your facebook account then Im not sure you will be able to get your old farms back.

But just to be sure, please send and email to support@slashkey.com and...
Forum: Help & Support Aug 14 2023, 06:15 PM
Replies: 563
Views: 17,124
Posted By marymarcel
Hi pythonis :) That is the last step...

Hi pythonis :)

That is the last step required to verify your account and be able to tell you if your account can be restore.

After Support check that could change your details if you wish to do...
Forum: Help & Support Jul 29 2023, 02:13 PM
Replies: 563
Views: 17,124
Posted By marymarcel
Hi farmerKBW :) The information about...

Hi farmerKBW :)

The information about creating a new account was released yesterday.

You can find the informacion at the botton of the New Release thread:...
Forum: Help & Support Jul 27 2023, 10:15 AM
Replies: 563
Views: 17,124
Posted By marymarcel
Hi bickymikulski :) I moved your post to the...

Hi bickymikulski :)

I moved your post to the thread for your problem.

You need to contact Support team in case they can do anything for that account. To contact them click on the link below,...
Forum: Help & Support Jul 26 2023, 04:39 PM
Replies: 563
Views: 17,124
Posted By marymarcel
Hi uus2bhis :) You need to contact Support...

Hi uus2bhis :)

You need to contact Support team using the following email address:

support@slashkey.com

You have to include your user ID number which is: 100000198865663
Forum: Help & Support Jul 26 2023, 02:29 PM
Replies: 563
Views: 17,124
Posted By marymarcel
Hi uus2bhis :) Is your avatar name Sharon?

Hi uus2bhis :)

Is your avatar name Sharon?
Forum: Help & Support Jul 24 2023, 07:08 PM
Replies: 563
Views: 17,124
Posted By marymarcel
Please click in the link I posted for you and you...

Please click in the link I posted for you and you will see an email address for you to contact Support.
Forum: Help & Support Jul 24 2023, 06:40 PM
Replies: 563
Views: 17,124
Posted By marymarcel
Do you mean that you didnt register your farms...

Do you mean that you didnt register your farms through facebook?

If so, there is a link to contact Support at the botton of the global announcement, see if they can help you....
Forum: Help & Support Jul 24 2023, 06:27 PM
Replies: 563
Views: 17,124
Posted By marymarcel
Hi ajibben :) Did you register your account...

Hi ajibben :)

Did you register your account through facebook and took not of your email address and password in order to be able to log into the Website?

Please read the following information...
Forum: Help & Support Jul 24 2023, 06:10 PM
Replies: 563
Views: 17,124
Posted By marymarcel
Hi ajibben :) You need to provide more...

Hi ajibben :)

You need to provide more information please.

What happens when you type your credentials in the website? Do you see any errors there?

Or you dont have problems with the login...
Forum: Help & Support Jul 24 2023, 06:07 PM
Replies: 563
Views: 17,124
Posted By marymarcel
Hi redjade :) You have information in the...

Hi redjade :)

You have information in the global announcement.

http://r1.slashkey.com/forum/announcement.php?f=1
Forum: Help & Support Jul 20 2023, 09:42 AM
Replies: 563
Views: 17,124
Posted By marymarcel
Hi JNelson :) The forums are independent...

Hi JNelson :)

The forums are independent from the game. If they never registered on the forum then they will be able to do it by clicking in Forum tab above the game screen in the website and then...
Forum: Help & Support Jul 19 2023, 05:16 PM
Replies: 563
Views: 17,124
Posted By marymarcel
According to your data, you are at level 192, so...

According to your data, you are at level 192, so when you load the game in facebook you should get a window to register the account. You can do that for accounts level 21 and up.

Please run...
Forum: Help & Support Jul 19 2023, 04:59 PM
Replies: 563
Views: 17,124
Posted By marymarcel
Hi vickig :) I moved your post to the thread...

Hi vickig :)

I moved your post to the thread for your problem.

You need to register for the website through your facebook account.
You have to load the game in Facebook and then you will see...
Forum: Help & Support Jul 15 2023, 02:54 PM
Replies: 563
Views: 17,124
Posted By marymarcel
Hi mimi :) You need to load the game via...

Hi mimi :)

You need to load the game via Facebook. If your account is at least level 21 then you will see a pop up to let you registering with a valid and in use email address and a password....
Forum: Help & Support Jul 08 2023, 01:10 PM
Replies: 563
Views: 17,124
Posted By marymarcel
You are welcome Early Girl :)

You are welcome Early Girl :)
Forum: Help & Support Jul 08 2023, 12:53 PM
Replies: 563
Views: 17,124
Posted By marymarcel
Hi Early Girl :) I moved your post to the...

Hi Early Girl :)

I moved your post to the thread about issues registering your email or your account.

If someone opens a new facebook account and then gets the game, they need to be at least at...
Forum: Help & Support Jun 10 2023, 02:56 PM
Replies: 563
Views: 17,124
Posted By marymarcel
Hi Allykat :) If you have the credentials to...

Hi Allykat :)

If you have the credentials to log into that Facebook account, then please use them and check if your farms are still there.
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