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Forum: Help & Support Yesterday, 06:07 AM
Replies: 5,377
Views: 686,290
Posted By Tiger
Hi djensen, It's unlikely the gifting...

Hi djensen,

It's unlikely the gifting machines are causing this. Please check the following list and do any you have not already done today:

Please go to your Facebook settings, scroll down and...
Forum: Help & Support Sep 24 2021, 05:31 AM
Replies: 4,230
Views: 710,970
Posted By Tiger
Hi popover, On the computer that has this...

Hi popover,

On the computer that has this problem, are you using a saved bookmark in your browser to load the game? If you are please delete it and use the Facebook icon on the left side of...
Forum: Help & Support Sep 24 2021, 05:20 AM
Replies: 6,978
Views: 575,849
Posted By Tiger
Hi Carol695, Taz is not available at this...

Hi Carol695,

Taz is not available at this time to reply.

They would only be a waste if you leave them unused. If you would like those facilities to be productive so that they earn you extra...
Forum: Help & Support Sep 23 2021, 06:17 AM
Replies: 6,978
Views: 575,849
Posted By Tiger
Hi yabbyman, Do you mean that your Roasted...

Hi yabbyman,

Do you mean that your Roasted Nut Gift Factories are not producing Spicy Peanuts ? I am sorry but we don't know where you are looking for posts about spicy peanuts. You do have some...
Forum: Help & Support Sep 23 2021, 05:08 AM
Replies: 5,377
Views: 686,290
Posted By Tiger
Hi JoAnne, I have moved your post to the...

Hi JoAnne,

I have moved your post to the thread about gifts. For the issue with not receiving gifts from friends, is it the same specific friends that you are not receiving them from? Are any of...
Forum: Help & Support Sep 23 2021, 04:45 AM
Replies: 5,377
Views: 686,290
Posted By Tiger
Hi goldendreamer, When it tries to load the...

Hi goldendreamer,

When it tries to load the lists when you use the Send Gifts tab, are you seeing anything like a revolving circle which would show that it's attempting to load them, but doesn't...
Forum: Help & Support Sep 22 2021, 04:42 PM
Replies: 4,230
Views: 710,970
Posted By Tiger
Hi Abby M Newbary, Glad to hear that you're...

Hi Abby M Newbary,

Glad to hear that you're back in the game now! Thank you very much for coming back to let us know, much appreciated :)

I had a look at what you could clear from that area and...
Forum: News & Announcements Sep 22 2021, 06:04 AM
Replies: 5,093
Views: 368,232
Posted By Tiger
Hi SirMatthew KC, It sound like there was...

Hi SirMatthew KC,

It sound like there was something temporarily blocked, if you're not getting this every time you work facilities for friends or when load your game.

Is your browser still...
Forum: Help & Support Sep 22 2021, 05:03 AM
Replies: 4,230
Views: 710,970
Posted By Tiger
H, Abby M Newbary, I have moved your post to...

H, Abby M Newbary,

I have moved your post to the thread about loading issues. Thank you for your ID.

I had a look at your data and the game hasn't put any block on you from playing.

We do...
Forum: News & Announcements Sep 21 2021, 08:14 AM
Replies: 4,304
Views: 406,721
Posted By Tiger
You're welcome Sundos :)

You're welcome Sundos :)
Forum: News & Announcements Sep 21 2021, 07:54 AM
Replies: 4,304
Views: 406,721
Posted By Tiger
Hi Sundos, For regular quests you need to...

Hi Sundos,

For regular quests you need to harvest/chop/fish any crops/trees/flowers/fish for those quest steps yourself. Someone else doing them for you will not count for quest steps.

If you...
Forum: News & Announcements Sep 21 2021, 04:55 AM
Replies: 4,304
Views: 406,721
Posted By Tiger
Hi VeraN, Are you still having this problem...

Hi VeraN,

Are you still having this problem now or has it cleared up?
Please do any of the following that you have not already done today:

Check that your browser is still up to date, update...
Forum: Help & Support Sep 20 2021, 02:05 PM
Replies: 6,978
Views: 575,849
Posted By Tiger
Hi Indigo Rose, When you work facilities you...

Hi Indigo Rose,

When you work facilities you work 20% of what is left in them. Then you get 20% of that amount worked.

So if you add up all the figures in your picture that show Pending which...
Forum: News & Announcements Sep 20 2021, 10:33 AM
Replies: 5,093
Views: 368,232
Posted By Tiger
That's great news Farnbauk, you're welcome and...

That's great news Farnbauk, you're welcome and thank you for coming back to let us know!
Forum: Help & Support Sep 20 2021, 06:47 AM
Replies: 6,978
Views: 575,849
Posted By Tiger
Hi Indigo Rose, You get 20% of what you work...

Hi Indigo Rose,

You get 20% of what you work that is left in the facility not always 20% of the full amount possible.

Using the Charcoal retort as an example, if the facility was at 100%...
Forum: News & Announcements Sep 20 2021, 05:19 AM
Replies: 5,093
Views: 368,232
Posted By Tiger
Hi Farnbauk, Taz is not available at this...

Hi Farnbauk,

Taz is not available at this time.

When not many farmers use the market that you may have using before, there will either be less farmers there or none at all. The language yours...
Forum: News & Announcements Sep 19 2021, 04:47 AM
Replies: 5,093
Views: 368,232
Posted By Tiger
Hi SirMatthew KC, Thank you for your ID. ...

Hi SirMatthew KC,

Thank you for your ID.

Is this preventing you doing anything on your farms when you get it, is there a particular thing you are working on or doing in the game that will then...
Forum: Help & Support Sep 15 2021, 09:45 AM
Replies: 6,978
Views: 575,849
Posted By Tiger
Hi Eli Jane, What level is your friend with...

Hi Eli Jane,

What level is your friend with this issue?

There are limits to how many bonuses and ingredients you can receive when sending and receiving ingredients. When either of you reach...
Forum: Help & Support Sep 15 2021, 07:01 AM
Replies: 338
Views: 8,163
Posted By Tiger
Hi Ahl, To be able to add someone as a Super...

Hi Ahl,

To be able to add someone as a Super Neighbour, they do have to be your friend, otherwise you will not be able to add them as a neighbour and then set them as a super neighbour.

If you...
Forum: News & Announcements Sep 15 2021, 06:15 AM
Replies: 5,093
Views: 368,232
Posted By Tiger
Hi Susan Canning, The place to post your...

Hi Susan Canning,

The place to post your requests for the game need to be posted in the Suggestions are of the forum please. That's the section where the developers will look for those to see what...
Forum: Help & Support Sep 15 2021, 04:42 AM
Replies: 407
Views: 9,720
Posted By Tiger
Hi GRB, I am sorry but those belong to...

Hi GRB,

I am sorry but those belong to Facebook. At one point Facebook used to provide a way to hide those but they changed their minds keeping that ability a long time ago.

There have been...
Forum: Help & Support Sep 14 2021, 05:28 AM
Replies: 6,978
Views: 575,849
Posted By Tiger
Hi Elli Jane, Thank you for you ID. I have...

Hi Elli Jane,

Thank you for you ID. I have moved your post to the thread about Facilities as you are requesting ingredients from them.

I'm not sure how your friends know that they are getting...
Forum: News & Announcements Sep 11 2021, 05:57 AM
Replies: 4,304
Views: 406,721
Posted By Tiger
Hi ray1851, Are you sure the game is causing...

Hi ray1851,

Are you sure the game is causing your internet to drop connection, it's usually the other way around. I will try and elaborate:

If your internet drops or there is a problem in one...
Forum: Help & Support Sep 11 2021, 04:59 AM
Replies: 896
OFFICIAL Trains
Views: 31,266
Posted By Tiger
Hi BarbLH, You're welcome, thanks very much...

Hi BarbLH,

You're welcome, thanks very much for coming back to let us know :)
Forum: Help & Support Sep 11 2021, 04:56 AM
Replies: 407
Views: 9,720
Posted By Tiger
Hi Dana and SirMAtthewKC, Are you able to...

Hi Dana and SirMAtthewKC,

Are you able to load the game now?

In case either of you need the memcache link:
https://apps.facebook.com/farmtown/play/?do=clear_memcached
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