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Search: Posts Made By: SirMatthew KC
Forum: Help & Support Mar 05 2024, 10:53 PM
Replies: 479
Views: 139,334
Posted By SirMatthew KC
Sorry! I wasn't fast enough to delete my post. I...

Sorry! I wasn't fast enough to delete my post. I just confirmed it's Facebook's issue. It was the same way for an article I tried to share to a group. I don't know WHY they did that. Facebook...
Forum: Help & Support Jan 15 2024, 12:04 AM
Replies: 758
OFFICIAL Farm Pass
Views: 21,218
Posted By SirMatthew KC
Angry AGAIN, this is at least this fifth or sixth time,...

AGAIN, this is at least this fifth or sixth time, my nonworkables were NOT worked, despite the neighbor who worked them receiving the message "non workables will be worked" in yellow, AND the counter...
Forum: Help & Support Dec 04 2023, 03:09 AM
Replies: 758
OFFICIAL Farm Pass
Views: 21,218
Posted By SirMatthew KC
Question on the increase super facility products...

Question on the increase super facility products by 10%, should we see the higher production numbers? Or is it in the calculation that determines the amount that we don't see that is increased?
Forum: Help & Support Dec 03 2023, 02:57 AM
Replies: 104
OFFICIAL Facility Chains
Views: 23,233
Posted By SirMatthew KC
How OFTEN can we import/export? Is there a limit?...

How OFTEN can we import/export? Is there a limit? I couldn't find anything in the section on Facility Chains in the game guide about a limit or time limit. Is it dependent upon how many products we...
Forum: Help & Support Nov 08 2023, 09:03 AM
Replies: 758
OFFICIAL Farm Pass
Views: 21,218
Posted By SirMatthew KC
Both my account and another one worked each...

Both my account and another one worked each other's facilities and got the message the "nonworkables would be worked." We BOTH have 2 trains with 10 cars, dispatched. However, the nonworkables were...
Forum: Help & Support Sep 20 2023, 02:15 AM
Replies: 196
REDIRECT (see first post) Answered and Closed Threads
Views: 391,729
Posted By SirMatthew KC
Odd. I had other messages from them in the past...

Odd. I had other messages from them in the past in my regular inbox but the last two went to spam! Thanks.
Forum: Help & Support Sep 20 2023, 02:04 AM
Replies: 196
REDIRECT (see first post) Answered and Closed Threads
Views: 391,729
Posted By SirMatthew KC
Thanks! I'll do that.

Thanks! I'll do that.
Forum: Help & Support Sep 19 2023, 12:42 AM
Replies: 196
REDIRECT (see first post) Answered and Closed Threads
Views: 391,729
Posted By SirMatthew KC
Official support question

I couldn't find the right thread for this. Sorry if I missed one.

Am I supposed to get an email confirmation after I submit a support ticket? I submitted one either three or four days ago and...
Forum: Help & Support Sep 06 2023, 11:38 PM
Replies: 439
Views: 30,726
Posted By SirMatthew KC
Thank you!

Thank you!
Forum: Help & Support Sep 06 2023, 05:01 PM
Replies: 439
Views: 30,726
Posted By SirMatthew KC
Like this? It's EXTREMELY annoying. It also...

Like this? It's EXTREMELY annoying. It also freezes every time I look up something and I have to refresh. I just hope it's going to be fixed and not made permanent.
...
Forum: Help & Support Aug 29 2023, 04:16 PM
Replies: 42
OFFICIAL Super Facility
Views: 14,748
Posted By SirMatthew KC
It was for someone else, yes, and the facilities...

It was for someone else, yes, and the facilities on that account were ALL at zero. I just found more mathematical errors in other ones, too. Tin ore is off. Cinnamon is off, too. I let my facs...
Forum: Help & Support Aug 29 2023, 03:16 AM
Replies: 42
OFFICIAL Super Facility
Views: 14,748
Posted By SirMatthew KC
If I read the instructions for super facilities,...

If I read the instructions for super facilities, it says that an extra 50% production is added per facility, and THAT amount should be split between the two buckets. For the oil refinery, using fuel...
Forum: Suggestions Aug 01 2023, 08:59 AM
Replies: 41
Views: 8,658
Posted By SirMatthew KC
Another idea that I had regarding farm cash is...

Another idea that I had regarding farm cash is that certain items are used in several service facilities and it's almost impossible to keep them in stock. What if we could buy a batch of whatever it...
Forum: Suggestions Aug 01 2023, 08:57 AM
Replies: 41
Views: 8,658
Posted By SirMatthew KC
As a way to generate revenue, if we can't gift...

As a way to generate revenue, if we can't gift from new accounts, I think that FC should be a bit cheaper, a way for more of the lower income people who make up a substantial part of the players that...
Forum: Suggestions Aug 01 2023, 08:49 AM
Replies: 42
Views: 10,120
Posted By SirMatthew KC
Would like to know if it would be possible to buy...

Would like to know if it would be possible to buy (with Farm Cash) a potion, etc., that would restore wasted crops. Even with irrigation adding time, I still find that I kill some things,...
Forum: Help & Support Jul 24 2023, 06:40 PM
Replies: 632
Views: 30,650
Posted By SirMatthew KC
AH! THAT could well be it! Thank you!!!

AH! THAT could well be it! Thank you!!!
Forum: Help & Support Jul 24 2023, 06:06 PM
Replies: 632
Views: 30,650
Posted By SirMatthew KC
Missing profile photos

Hi. I know this isn't a serious problem. A number of my neighbors used to have a profile photo from Facebook and when they logged into Slashkey, they had one also. Now those are missing. On a...
Forum: Help & Support Jul 22 2023, 05:13 AM
Replies: 758
OFFICIAL Farm Pass
Views: 21,218
Posted By SirMatthew KC
Farm Pass +10% production math is wrong

Hi. I noticed that in my mineral mines (and turbos) as well as fish farms (and turbo) the extra production is NOT 10%.

Clams at 336 for regular production, so 10% more, 34, should be 370. ...
Forum: Help & Support Jul 14 2023, 07:04 AM
Replies: 875
Views: 33,144
Posted By SirMatthew KC
I had the same thing that Texans did. I had to...

I had the same thing that Texans did. I had to accept around 25 gifts one at a time and then tried the accept all and then it worked.

Here is the detail of the error: 2023-07-14 11:43:15.805...
Forum: Help & Support Jul 01 2023, 09:09 PM
Replies: 176
OFFICIAL Land Upgrades
Views: 64,919
Posted By SirMatthew KC
I have a question, maybe this is one for the...

I have a question, maybe this is one for the developers, but I'll ask anyway. Why is it when we expand farms, we can't always add more items to the farm? For example, I have four farms that tell me...
Forum: News & Announcements Jun 09 2023, 04:20 AM
Replies: 116
Views: 24,784
Posted By SirMatthew KC
Are the new crop tools just the non-EX versions?

Are the new crop tools just the non-EX versions?
Forum: Help & Support Jun 03 2023, 08:24 PM
Replies: 875
Views: 33,144
Posted By SirMatthew KC
Will do! Thanks!

Will do! Thanks!
Forum: Help & Support Jun 03 2023, 08:20 PM
Replies: 758
OFFICIAL Farm Pass
Views: 21,218
Posted By SirMatthew KC
Will do! Thanks

Will do! Thanks
Forum: Help & Support Jun 03 2023, 06:53 AM
Replies: 875
Views: 33,144
Posted By SirMatthew KC
I was sent a tack shop and it says so on the...

I was sent a tack shop and it says so on the bottom of the screen, but I never actually received it. It's not in my inbox. It's not in my storage and it's not in my Facilities manager. The ID of...
Forum: Help & Support Jun 03 2023, 01:51 AM
Replies: 758
OFFICIAL Farm Pass
Views: 21,218
Posted By SirMatthew KC
I have the increase train output by 10% listed in...

I have the increase train output by 10% listed in my privileges, but when I unload them it says 0 products from Farm Pass. I've done memached and cleared my cache but it still doesn't give me the...
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