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Forum: News & Announcements Today, 10:44 AM
Replies: 2,661
Views: 203,944
Posted By Tiger
Hi mmoody5409, Have you made any changes to...

Hi mmoody5409,

Have you made any changes to the browser you are using since you last loaded the game? If you have you may want to change those back and see if it starts working again.

If that's...
Forum: News & Announcements Today, 10:34 AM
Replies: 1,025
Views: 78,365
Posted By Tiger
Hi TerriL, Please go to the 1st post on page...

Hi TerriL,

Please go to the 1st post on page 1 of this thread (http://r1.slashkey.com/forum/showthread.php?t=650134) and read what is there so you are all caught up with what is currently...
Forum: Help & Support Today, 10:27 AM
Replies: 2,353
Views: 150,575
Posted By Tiger
Hi Darlene, It's unlikely that they have...

Hi Darlene,

It's unlikely that they have gone missing. Those that you own will probably be there, it's just that they are not easy to find at the moment with no search tool, option to show...
Forum: News & Announcements Today, 10:15 AM
Replies: 1,025
Views: 78,365
Posted By Tiger
Hi Jean's Farm, It's likely to be a data...

Hi Jean's Farm,

It's likely to be a data transfer issue, getting that information about who all of your friends are from Facebook your game. It happens sometimes and usually corrects itself in...
Forum: News & Announcements Today, 09:56 AM
Replies: 2,661
Views: 203,944
Posted By Tiger
Hi glornell, Have you all done any updates...

Hi glornell,

Have you all done any updates for your computer that may be showing? If you have not please do them so that you know your computer is as up to date as it can be. With windows...
Forum: News & Announcements Today, 08:52 AM
Replies: 1,025
Views: 78,365
Posted By Tiger
Hi Doriano, Please go to the 1st post on...

Hi Doriano,

Please go to the 1st post on page 1 of this thread (http://r1.slashkey.com/forum/showthread.php?t=650134) and read what is there so you are all caught up with what is currently...
Forum: News & Announcements Today, 08:48 AM
Replies: 2,661
Views: 203,944
Posted By Tiger
Wonderful news cozza, thank you very much for...

Wonderful news cozza, thank you very much for coming back to let us know!
Please try reloading the game, the next time should be quicker for you.
When you say all your farms are not there, what is...
Forum: News & Announcements Today, 08:47 AM
Replies: 2,661
Views: 203,944
Posted By Tiger
Hi sunnyray, Is Opera up to date? Please...

Hi sunnyray,

Is Opera up to date? Please check for that and also check that there are no extensions enabled on that browser. For now just disable all of them while you try to load the game.

If...
Forum: News & Announcements Today, 07:39 AM
Replies: 2,661
Views: 203,944
Posted By Tiger
Hi cozza, Are you back to using Chrome again...

Hi cozza,

Are you back to using Chrome again instead of Edge?
If you're using Chrome now, have you ever been able to load the game in that browser?
Have you made any changes to that browser...
Forum: News & Announcements Today, 06:51 AM
Replies: 2,661
Views: 203,944
Posted By Tiger
Hi seashark2386, Have you all done any...

Hi seashark2386,

Have you all done any updates for your computer that may be showing? If you have not please do them so that you know your computer is as up to date as it can be. With windows...
Forum: News & Announcements Today, 06:48 AM
Replies: 2,661
Views: 203,944
Posted By Tiger
Hi Brokenbones1970, Have you made any...

Hi Brokenbones1970,

Have you made any changes in the browser you are using since you last loaded the game? If you did you need to try changing those back to what they were.

Please also check...
Forum: News & Announcements Today, 06:31 AM
Replies: 1,025
Views: 78,365
Posted By Tiger
Hi kevat, As you can load the game, I have...

Hi kevat,

As you can load the game, I have moved your post to the game migration thread. The other thread is for those that can not load the game, reporting issues with what is currently available...
Forum: News & Announcements Today, 06:20 AM
Replies: 1,025
Views: 78,365
Posted By Tiger
Hi Doriano and kmad316, Please go to the...

Hi Doriano and kmad316,

Please go to the 1st post on page 1 of this thread (http://r1.slashkey.com/forum/showthread.php?t=650134) and read what is there so you are all caught up with what is...
Forum: News & Announcements Yesterday, 03:58 PM
Replies: 2,661
Views: 203,944
Posted By Tiger
Hi Brokenbones1970, We've copied your posts...

Hi Brokenbones1970,

We've copied your posts over to the copied thread where the dev want these as we've been able to reproduce the problem.
Unfortunately as you have no tower crane and are having...
Forum: News & Announcements Yesterday, 03:38 PM
Replies: 2,661
Views: 203,944
Posted By Tiger
Hi Brokenbones1970, Which number farm in...

Hi Brokenbones1970,

Which number farm in your grid top left is it, what's the name of that farm, so I can go take a look how you've placed the big ponds on it?

EDIT TO ADD:

We've reproduced...
Forum: News & Announcements Yesterday, 08:47 AM
Replies: 2,661
Views: 203,944
Posted By Tiger
Hi sunnyray, If you are a Mac user, please...

Hi sunnyray,

If you are a Mac user, please try Opera, those that have had difficulties with other browsers have had success with Opera.

If Opera won't load the game either, please also check...
Forum: News & Announcements Yesterday, 08:39 AM
Replies: 2,661
Views: 203,944
Posted By Tiger
Hi Sharon, Have you all done any updates for...

Hi Sharon,

Have you all done any updates for your computer that may be showing? If you have not please do them so that you know your computer is as up to date as it can be. With windows computers,...
Forum: News & Announcements Yesterday, 08:38 AM
Replies: 2,661
Views: 203,944
Posted By Tiger
Hi John, Thank you for your information,...

Hi John,

Thank you for your information, please also check on the following:

Have you all done any updates for your computer that may be showing? If you have not please do them so that you know...
Forum: News & Announcements Yesterday, 08:29 AM
Replies: 1,025
Views: 78,365
Posted By Tiger
Hi nettie1212, You are welcome :) ...

Hi nettie1212,

You are welcome :)

Overlapping items can still be done with the purple hand as long as it's used as it were intended to be used, not for what you are describing. They were never...
Forum: News & Announcements Yesterday, 08:14 AM
Replies: 2,661
Views: 203,944
Posted By Tiger
Hi hairazorsalon, Thank you for your...

Hi hairazorsalon,

Thank you for your information. Please also check on the following:

Have you all done any updates for your computer that may be showing? If you have not please do them so that...
Forum: Help & Support Yesterday, 08:09 AM
Replies: 1,785
Views: 124,776
Posted By Tiger
Hi SallyHL, What is preventing you from...

Hi SallyHL,

What is preventing you from harvesting those animals?

Is it that you can't see the buildings to click on them?

You are harvesting them using that method but they don't make it...
Forum: Help & Support Yesterday, 08:05 AM
Replies: 4,963
Views: 656,366
Posted By Tiger
Hi cottond, Thank you for confirming that....

Hi cottond,

Thank you for confirming that. :)

I think it's time for you to contact support about this problem. To contact Support, click on the link below, fill out the form and submit it....
Forum: News & Announcements Yesterday, 08:03 AM
Replies: 1,025
Views: 78,365
Posted By Tiger
Hi nettie1212, I've moved your post to the...

Hi nettie1212,

I've moved your post to the Game Migration thread. The thread you posted in is just for those that can not load the game or are reporting issues with things like a tool we have...
Forum: News & Announcements Yesterday, 07:51 AM
Replies: 2,661
Views: 203,944
Posted By Tiger
Hi likki, Please click on this link. You...

Hi likki,

Please click on this link. You have been answered yesterday. You need to supply the rest of the information:

http://r1.slashkey.com/forum/showthread.php?p=6417406#post6417406
Forum: News & Announcements Yesterday, 07:46 AM
Replies: 2,661
Views: 203,944
Posted By Tiger
Hi Brokenbones1970, Please describe in more...

Hi Brokenbones1970,

Please describe in more detail what is going wrong for you with the add to storage tool.

What Items are you trying to store?
What layout are the items you are trying to...
Showing results 1 to 25 of 500

 
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