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Forum: Help & Support Today, 05:39 AM
Replies: 4,131
OFFICIAL Tools and Fuel
Views: 296,627
Posted By Tiger
Hi BBska, Have you been selling everything...

Hi BBska,

Have you been selling everything you have in your Harvests & Products storage? We're only seeing fish in there no Fuel Tanks.

The only fuel tanks we can see are the ones in your gift...
Forum: Help & Support Today, 04:53 AM
Replies: 3,311
Views: 659,153
Posted By Tiger
Hi JNelson, What version of Edge do you...

Hi JNelson,

What version of Edge do you have? What OS?

If it's still redirecting you to Adobe to download it then it sounds like you may need to try uninstalling flash and then try downloading...
Forum: Help & Support Yesterday, 08:06 AM
Replies: 1,646
Views: 116,947
Posted By Tiger
Hi rodkay, It uses the same amount of...

Hi rodkay,

It uses the same amount of fertilizer no matter what is on the farm, 50 per farm. You are fertizing the farm, not just individual or specific items that are on it.
Forum: Help & Support May 27 2020, 07:41 AM
Replies: 6,361
Views: 503,934
Posted By Tiger
Hi SallyHL, When a service facility shows it...

Hi SallyHL,

When a service facility shows it is at 100% then it is full. You will not be able to load anymore into it until it drops below 100%. Friends working your service facilities will make...
Forum: Help & Support May 27 2020, 07:32 AM
Replies: 1,662
Views: 146,817
Posted By Tiger
Hi Gellalee, Have you tried reloading the...

Hi Gellalee,

Have you tried reloading the game? I see you have claimed 1FC for your co-op quests and you still have 2 in progress. If you have not, please reload and check if you can see 2 co-op...
Forum: General Feedback May 25 2020, 07:15 AM
Replies: 1
Views: 33
Posted By Tiger
I have moved your post to General Feedback we can...

I have moved your post to General Feedback we can not answer posts in suggestions and this question has been asked by others in the past so may be of interest to other members.

There are several...
Forum: Help & Support May 25 2020, 06:22 AM
Replies: 506
OFFICIAL Trains
Views: 15,873
Posted By Tiger
Hi KCJ, Glad to hear you were able to sort...

Hi KCJ,

Glad to hear you were able to sort your train out yourself :)

Just in case this happens again:

When you make alterations to Trains, it's best to either use the Yellow Edit hand in...
Forum: Help & Support May 25 2020, 06:16 AM
Replies: 6,361
Views: 503,934
Posted By Tiger
Hi Majik Merlin, Your previous posts...

Hi Majik Merlin,

Your previous posts requesting help with Facilities have been answered. You responded to one of them, so you did see that one. I do not know if you saw the response to your...
Forum: Help & Support May 23 2020, 09:16 AM
Replies: 506
OFFICIAL Trains
Views: 15,873
Posted By Tiger
Hi WyoSugar, Check with the friends you sent...

Hi WyoSugar,

Check with the friends you sent them to and ask them if they remember getting any boosts from you, if not , ask them to check if they can see them in the Train Manager or in My...
Forum: Help & Support May 23 2020, 05:37 AM
Replies: 5,696
OFFICIAL Quests
Views: 596,047
Posted By Tiger
Hi cgsfarm, Are you trying to buy them...

Hi cgsfarm,


Are you trying to buy them using the Trading Warehouse? If so, I'm sorry but Trading for them that way does not count for Quests.

Your neighbours and those at market would need...
Forum: Help & Support May 23 2020, 05:24 AM
Replies: 1
Views: 82
Posted By Tiger
Hi seochoa, The information we have about...

Hi seochoa,

The information we have about this, from the developers is in the following link, please click the link to be taken to that post. We will update that post when we have more...
Forum: Help & Support May 23 2020, 05:17 AM
Replies: 4,131
OFFICIAL Tools and Fuel
Views: 296,627
Posted By Tiger
Hi seocha, I have moved your post to the...

Hi seocha,

I have moved your post to the thread about Tools and Fuel. I have also removed the mention of the cheat. Things like cheats, tricks, layering instructions are not permitted to be posted...
Forum: Help & Support May 22 2020, 04:52 AM
Replies: 1,856
Views: 156,953
Posted By Tiger
Hi Susan Canning, Support checked your...

Hi Susan Canning,

Support checked your account on Saturday so they will likely have replied to you that day.

Please click on this link for information to help you find their emails: Support...
Forum: Help & Support May 22 2020, 04:43 AM
Replies: 845
Views: 60,232
Posted By Tiger
Hi Palmarina, I've moved your post to help...

Hi Palmarina,

I've moved your post to help and support for belts/dans/bonuses.

The developers only release belts and bonuses for some facilities at a time. There are older facilities that don't...
Forum: Help & Support May 22 2020, 04:25 AM
Replies: 4,533
Views: 629,297
Posted By Tiger
Hi George.S, It's sounding like you have...

Hi George.S,

It's sounding like you have stuck gifts, that you can't see in the My Requests page. What has probably happened is you have already accepted those and they have not cleared from...
Forum: Help & Support May 21 2020, 05:54 AM
Replies: 6,361
Views: 503,934
Posted By Tiger
Hi JoAnne07, Your last post about this was...

Hi JoAnne07,

Your last post about this was moved to thread about missing items and answered. You can find it by clicking on this link. The reply is undernath your post:
...
Forum: Help & Support May 21 2020, 04:56 AM
Replies: 654
Views: 45,955
Posted By Tiger
Hi Hayseed C, If you are boosting trains...

Hi Hayseed C,

If you are boosting trains that have the Long Cattle Car on them, then you get some from those as part of your reward.
Forum: Help & Support May 20 2020, 05:36 AM
Replies: 2,165
Views: 138,110
Posted By Tiger
Hi JoAnne07, I have moved your post to the...

Hi JoAnne07,

I have moved your post to the thread about missing items.

Your Semi Trailer is in your Item Storage. Open your storage set it to Items then either use the search tool to find it...
Forum: Help & Support May 19 2020, 04:32 PM
Replies: 2,165
Views: 138,110
Posted By Tiger
Hi dcsully, Is it the percentage in Show...

Hi dcsully,

Is it the percentage in Show Names then Show Facility Info that you are looking at? So when you mouseover the farm it show something along the lines of Facility Capacity Used 70%.
...
Forum: Help & Support May 19 2020, 12:00 PM
Replies: 1,856
Views: 156,953
Posted By Tiger
Hi TexasGal, The problem tends to be that...

Hi TexasGal,

The problem tends to be that cookies are either not allowed in the browser or that the browser needs clearing so please try that. Start with a browser clear first. In case you need...
Forum: Help & Support May 19 2020, 07:29 AM
Replies: 1,490
Views: 85,682
Posted By Tiger
Hi Sqrl, As you were handed the combine then...

Hi Sqrl,

As you were handed the combine then you were hired to harvest and plow rather than just plow. So the game gives you the biggest combine to use even when there is no harvesting to do.
Forum: Help & Support May 19 2020, 05:14 AM
Replies: 2,165
Views: 138,110
Posted By Tiger
Hi dcsully, I can see support have credited...

Hi dcsully,

I can see support have credited you in the past but I am not sure what for.

I did check a few farms and you have put a considerable amount on them which is likely what's caused the...
Forum: Help & Support May 18 2020, 07:23 AM
Replies: 845
Views: 60,232
Posted By Tiger
Hi Sqrl, I'm wrong about Dans 1 to 6, when...

Hi Sqrl,

I'm wrong about Dans 1 to 6, when we got Dan 7 those got changed from level 150 to Level 100.
Sorry about that.
Yes Level 200 for Dan 7.
Forum: Help & Support May 18 2020, 06:02 AM
Replies: 845
Views: 60,232
Posted By Tiger
Hi Sqrl, The Belts you start earning...

Hi Sqrl,

The Belts you start earning straight away, they are not limited to level. It's the amount of coins you can earn from them that increases from Level 100.

The Dans are the ones that you...
Forum: Help & Support May 17 2020, 04:56 AM
Replies: 5,696
OFFICIAL Quests
Views: 596,047
Posted By Tiger
Hi KoalaBear777, You're last post about this...

Hi KoalaBear777,

You're last post about this was answered, you need to go read that post and provide the details asked, so your quests can be checked for you to see what the problem is. Here's the...
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