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Forum: News & Announcements Today, 07:03 AM
Replies: 660
Views: 32,761
Posted By Tiger
Hi Jan Edwards, I have moved your post to...

Hi Jan Edwards,

I have moved your post to the new release thread.

We can see that you have been credited for watering 15 of the 20 chrysanthemums needed.

Before you try do the last 5 to...
Forum: News & Announcements Today, 05:23 AM
Replies: 660
Views: 32,761
Posted By Tiger
Hi barbaraelwart, When you next open Farm...

Hi barbaraelwart,

When you next open Farm Pass, look in the Goals section. There are 2 times showing. One is for Daily Goals, the other is for Season Goals.

Under Daily Goals the time counting...
Forum: News & Announcements Oct 01 2022, 06:27 AM
Replies: 660
Views: 32,761
Posted By Tiger
Hi docmm6, Claimed decorations go to your...

Hi docmm6,

Claimed decorations go to your Seasonal - Farm Pass section of your Item storage. It is showing up as in there when we checked your data.
Forum: News & Announcements Oct 01 2022, 06:23 AM
Replies: 660
Views: 32,761
Posted By Tiger
You are welcome michelle jo :)

You are welcome michelle jo :)
Forum: News & Announcements Oct 01 2022, 05:55 AM
Replies: 660
Views: 32,761
Posted By Tiger
Post Release Updates - October 1st, 12:20AM ...

Post Release Updates - October 1st, 12:20AM

- Removed the 'Dispatch a Specific Ship' farm pass daily goal.


.
Forum: News & Announcements Oct 01 2022, 05:53 AM
Replies: 660
Views: 32,761
Posted By Tiger
Hi michelle jo, Your goal is a season goal...

Hi michelle jo,

Your goal is a season goal so you have the rest of season to complete it not just 6 days.

The time in the season goals section is telling you when the next lot of season goals...
Forum: Help & Support Oct 01 2022, 05:40 AM
Replies: 40
OFFICIAL Super Facility
Views: 12,822
Posted By Tiger
Hi jackiep63, Did you try reloading the game...

Hi jackiep63,

Did you try reloading the game to see if it corrected?

Make sure that you have kept up with the routine checking for browser updates and that you have cleared the caches/history...
Forum: Help & Support Oct 01 2022, 05:09 AM
Replies: 637
OFFICIAL Quests
Views: 707,972
Posted By Tiger
Hi Mad Martyn, Did you check that the...

Hi Mad Martyn,

Did you check that the previous steps needed to make the turpentine all had a green check mark?

If it's not that, when you opened the Petrochemical Plant to start the batch of...
Forum: News & Announcements Sep 30 2022, 05:03 AM
Replies: 660
Views: 32,761
Posted By Tiger
Hi Aussie Rae, Looks like you got your train...

Hi Aussie Rae,

Looks like you got your train goals completed. Were you aware that there had been some changes released last night before you tried to boost them all?

If it happens again please...
Forum: News & Announcements Sep 30 2022, 04:41 AM
Replies: 660
Views: 32,761
Posted By Tiger
Hi JNelson, Goals to work on specific items...

Hi JNelson,

Goals to work on specific items does mean that only that item in the goal will count.
As as we have 3 pine trees you could get any of the 3 goals for either harvesting small pine...
Forum: Help & Support Sep 29 2022, 11:42 AM
Replies: 637
OFFICIAL Quests
Views: 707,972
Posted By Tiger
Hi QueenMab99, marymarcel is not available...

Hi QueenMab99,

marymarcel is not available at the moment.

As you claimed FC for co-operative Quests today, we are looking at those for you.

Last week you claimed at 21/09/2022 00:11:03
...
Forum: News & Announcements Sep 29 2022, 10:55 AM
Replies: 660
Views: 32,761
Posted By Tiger
Hi enelyaa, The devs think is what is...

Hi enelyaa,

The devs think is what is causing part of the problem is that you have no room left in your Item Storage and have asked that you try to make room for it before you try this again.
...
Forum: Help & Support Sep 28 2022, 06:59 AM
Replies: 59
OFFICIAL Facility Chains
Views: 19,665
Posted By Tiger
Thank you for providing additional information...

Thank you for providing additional information Palmarina, much appreciated :)
Forum: Help & Support Sep 28 2022, 05:23 AM
Replies: 59
OFFICIAL Facility Chains
Views: 19,665
Posted By Tiger
Hi Palmarina, Please list the names of the...

Hi Palmarina,

Please list the names of the facility chains you are unable to delete so we know which ones aren't working.
We expect the issues are likely to be fixed before the facility chain...
Forum: Help & Support Sep 27 2022, 04:56 AM
Replies: 904
Views: 610,700
Posted By Tiger
Hi Larwin, It doesn't matter if you have...

Hi Larwin,

It doesn't matter if you have already had one as a super facility in the past, it could still be selected again another time, nor does it make any difference if you own one of a...
Forum: News & Announcements Sep 24 2022, 05:25 AM
Replies: 660
Views: 32,761
Posted By Tiger
Hi Auntie Al, We can't tell you if any...

Hi Auntie Al,

We can't tell you if any changes or additions will be made before the season ends. I don't think it's likely.
Forum: News & Announcements Sep 23 2022, 08:09 AM
Replies: 660
Views: 32,761
Posted By Tiger
Hi Dr. Dirt, Have you been regularly...

Hi Dr. Dirt,

Have you been regularly checking My Requests to accept gifts and clear out any old train requests that may have been sent a while ago?

If not, what can happen is friends may have...
Forum: News & Announcements Sep 23 2022, 06:33 AM
Replies: 660
Views: 32,761
Posted By Tiger
Hi George.S, Yes any points you have already...

Hi George.S,

Yes any points you have already earned would unlock any rewards up to those points. Keep an eye on the time on the Farm Pass ticket on the left side of your game screen so you know...
Forum: Help & Support Sep 22 2022, 05:25 PM
Replies: 486
Views: 16,017
Posted By Tiger
Hi Christine, 33 neighbours is not very...

Hi Christine,

33 neighbours is not very many. I suggest that you try and get quite a few more if you can. You definitely want to look at replacing anyone that is no longer playing as well as...
Forum: News & Announcements Sep 22 2022, 01:21 PM
Replies: 660
Views: 32,761
Posted By Tiger
Hi Alexandra_J, Only you can decide if you...

Hi Alexandra_J,

Only you can decide if you want to try doing more of them.

Some may enjoy doing them, or may be doing them just because they want to see how many points they could earn this...
Forum: Help & Support Sep 22 2022, 07:09 AM
Replies: 1,076
Views: 6,835
Posted By Tiger
Hi bbarksda, You have a couple of options to...

Hi bbarksda,

You have a couple of options to get them out of your gift box.

If you don't need them and want to sell them you can go to Market, click on the option to sell harvests and gifts...
Forum: Help & Support Sep 21 2022, 06:03 AM
Replies: 542
Views: 17,375
Posted By Tiger
Hi AnnaWalls, As far as we know those are...

Hi AnnaWalls,

As far as we know those are still going to be animated at some point, unfortunately other things have had to take priority at this time.
Forum: Help & Support Sep 17 2022, 01:25 PM
Replies: 486
Views: 16,017
Posted By Tiger
Hi bosstech, A little clarification is...

Hi bosstech,

A little clarification is needed please. Are you meaning that you are her super neighbour and you are the one having problems but only with some jobs not all of them?

Are you her...
Forum: News & Announcements Sep 17 2022, 06:50 AM
Replies: 660
Views: 32,761
Posted By Tiger
Hi LexieJade, Thank you for the picture, yes...

Hi LexieJade,

Thank you for the picture, yes that is the one I looked at. It is showing you are making progress with it, it's just a large quantity needed to complete the goal so you have quite a...
Forum: Help & Support Sep 17 2022, 06:40 AM
Replies: 774
OFFICIAL Tools and Fuel
Views: 4,240
Posted By Tiger
Hi Franny2, If you haven't already done so...

Hi Franny2,

If you haven't already done so please check that all aspects of the time an date are still sowing correct on your computer and make sure your browser is still up to date as those are...
Showing results 1 to 25 of 500

 
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