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Forum: News & Announcements Today, 11:18 AM
Replies: 664
Views: 32,761
Posted By marymarcel
Hi ALL :) We are all in the same boat. ...

Hi ALL :)

We are all in the same boat.

Please be patient while we get some information from the developers.

Thanks!
Forum: Help & Support Today, 11:17 AM
Replies: 1,065
Views: 742,569
Posted By marymarcel
Hi all :) We are all getting the same. ...

Hi all :)

We are all getting the same.

Please be patient while we get some information from the developers.

Thanks !
Forum: News & Announcements Today, 10:23 AM
Replies: 664
Views: 32,761
Posted By marymarcel
Hi Susan:) We have the option to put a check...

Hi Susan:)

We have the option to put a check mark for Disable Super Neighbor farming option.
You find it by clicking in the farm name, if you put a check mark to that option then they will not be...
Forum: News & Announcements Today, 08:56 AM
Replies: 664
Views: 32,761
Posted By marymarcel
Hi Susan :) No, it doesnt count for your...

Hi Susan :)

No, it doesnt count for your goal.

In case your superneighbor has a goal for harvesting flowers, then it will count for your superneighbor's goal.

We recommend that if we get a...
Forum: Help & Support Yesterday, 01:49 PM
Replies: 280
Views: 187,439
Posted By marymarcel
Hi LaDonna :) I moved your post to the...

Hi LaDonna :)

I moved your post to the thread for your problem.

Please provide your user Id number. You find it at the botton of the game screen.
You will see Your Facebook USER ID number is:...
Forum: Help & Support Yesterday, 01:27 PM
Replies: 231
OFFICIAL Freight Trains
Views: 3,235
Posted By marymarcel
Hi Early Girl :) Is your train in its trip? ...

Hi Early Girl :)

Is your train in its trip?

If so, you have to wait till it returns home and then you need to unload it.

Then you will be able to use your purple hand or if you dont want to...
Forum: News & Announcements Yesterday, 01:15 PM
Replies: 664
Views: 32,761
Posted By marymarcel
Hi Early Girl :) I moved your post to the...

Hi Early Girl :)

I moved your post to the New Release thread to be able to answer you.

We will have a thread for Farm pass in Suggestions section sooner than later, it is just that this is a...
Forum: Help & Support Yesterday, 01:08 PM
Replies: 904
Views: 610,700
Posted By marymarcel
Hi Early Girl :) We have emailed the...

Hi Early Girl :)

We have emailed the developers about this problem and they are working in it.
Forum: Help & Support Oct 02 2022, 04:11 PM
Replies: 542
Views: 17,375
Posted By marymarcel
Hi Farmers! Offline problem is now...

Hi Farmers!



Offline problem is now fixed!!

Please reload the game.

Thanks!
Forum: Help & Support Oct 02 2022, 04:10 PM
Replies: 1,065
Views: 742,569
Posted By marymarcel
Hi Farmers! Offline problem is now...

Hi Farmers!



Offline problem is now fixed!!

Please reload the game.

Thanks!
Forum: Help & Support Oct 02 2022, 03:38 PM
Replies: 1,065
Views: 742,569
Posted By marymarcel
Hi Larwin :) We are having the same problem....

Hi Larwin :)

We are having the same problem.

C20 server is down. We have emailed the developers.

Please be patient while they try to reset it. Meanwhile you or your superneighbors can work...
Forum: Help & Support Oct 02 2022, 03:18 PM
Replies: 904
Views: 610,700
Posted By marymarcel
Hi matrix :) We will let all know if...

Hi matrix :)

We will let all know if something is done or fixed :)
Forum: Help & Support Oct 02 2022, 03:16 PM
Replies: 542
Views: 17,375
Posted By marymarcel
Hi Juliet and Don't feed the beggers :) I...

Hi Juliet and Don't feed the beggers :)

I moved your post to the thread for your problem.

We are all in the same boat. The developers have been informed.

Remember you and your supernieghbors...
Forum: Help & Support Oct 02 2022, 03:02 PM
Replies: 542
Views: 17,375
Posted By marymarcel
Hi kitteness and John :) We are all getting...

Hi kitteness and John :)

We are all getting the same, please remember you can work your farms being off line.

We will let the developers know.
Forum: Help & Support Oct 02 2022, 02:40 PM
Replies: 904
Views: 610,700
Posted By marymarcel
Hi matrix :) I have noticed the same and...

Hi matrix :)

I have noticed the same and have emailed the developers.
Forum: News & Announcements Oct 02 2022, 09:56 AM
Replies: 664
Views: 32,761
Posted By marymarcel
Hi mbcashman :) I moved your post to the...

Hi mbcashman :)

I moved your post to the thread for the Release.

You have a season goal to load 4 Purple ships from your friends, up now it shows you loaded 2, so the goal shows 2/4.
Is that...
Forum: Help & Support Oct 01 2022, 05:09 PM
Replies: 152
Views: 167,842
Posted By marymarcel
You are welcome joolz :)

You are welcome joolz :)
Forum: Help & Support Oct 01 2022, 04:00 PM
Replies: 152
Views: 167,842
Posted By marymarcel
Hi joolz :) Maybe you got privilages for...

Hi joolz :)

Maybe you got privilages for purchasing the farm pass?
For the non workable, if they are full, then you have to wait the specific time showed up for the items to be completed.
Forum: Help & Support Oct 01 2022, 03:29 PM
Replies: 152
Views: 167,842
Posted By marymarcel
Hi joolz :) I moved your post to Help and...

Hi joolz :)

I moved your post to Help and Support for Cooperative quests to be able to answer you.


Cooperative Quests are different from Regular Quests. You dont have to do anything in your...
Forum: Help & Support Oct 01 2022, 02:19 PM
Replies: 637
OFFICIAL Quests
Views: 707,972
Posted By marymarcel
Hi Alexm :) Do the previous steps have a...

Hi Alexm :)

Do the previous steps have a green check mark?

If they dont allow you to start a batch then the factory is full. You could post your facilities to let your friends work them and...
Forum: Help & Support Oct 01 2022, 01:32 PM
Replies: 40
OFFICIAL Super Facility
Views: 12,822
Posted By marymarcel
Hi jacckiep :) Are you using the Farm Town...

Hi jacckiep :)

Are you using the Farm Town icon in your facebook home page to load the game?

If you have a saved link, maybe it is not working anymore or it is corrupted.
Forum: Help & Support Oct 01 2022, 12:38 PM
Replies: 40
OFFICIAL Super Facility
Views: 12,822
Posted By marymarcel
Hi jackep63 :) Tiger is not available at...

Hi jackep63 :)

Tiger is not available at this moment.

You have the Essential Oils Plant for Super Facility. You have 3 of them, I visited your farms and they are all producing so you should...
Forum: News & Announcements Oct 01 2022, 10:04 AM
Replies: 664
Views: 32,761
Posted By marymarcel
Hi Tino :) Im not sure why you cant post at...

Hi Tino :)

Im not sure why you cant post at the same times you always did, but the only way to be back to those times is to wait and start again at 1 AM.

From that, be sure to check the Show...
Forum: News & Announcements Oct 01 2022, 09:33 AM
Replies: 664
Views: 32,761
Posted By marymarcel
Hi Tino :) Please open your farms and then...

Hi Tino :)

Please open your farms and then click in the yellow tool box. Then click in Show times icon, the clock.

Click in Gamewide button and check which time is showing up for the options:
...
Forum: Noticias Oct 01 2022, 08:40 AM
Replies: 12
Views: 846
Posted By marymarcel
Publicacion posterior a la Actualizacion - 1ro de...

Publicacion posterior a la Actualizacion - 1ro de Octubre, 12:20 AM

- Hemos sacado la meta diaria para 'Dispatch a Specific Ship' (Despachar un barco especifico).
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