Forum: Help & Support
Jun 24 2022, 05:00 AM
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Replies: 153
Views: 105,914
Hi Skyseeker,
I have moved your post to the...
Hi Skyseeker,
I have moved your post to the thread about Hiring issues. There are no problems that were are aware of. I have just hired someone who doesn't have the bigger tools and they were able...
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Forum: Help & Support
Jun 21 2022, 07:07 AM
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Replies: 82
Views: 1,086
Hi Suska,
I've had a look at your trains and...
Hi Suska,
I've had a look at your trains and there are problems with the 2 trains on your farm 12 which is why you're having to work more facilities yourself before the mayor takes over. Not all...
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Forum: Help & Support
Jun 20 2022, 06:56 AM
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Replies: 224
Views: 113,158
Hi Alexandra_J,
Does this happen every time...
Hi Alexandra_J,
Does this happen every time you dispatch your ship or only sometimes?
If you haven't done so, try reloading the game before you dispatch the next one and see if that makes any...
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Forum: News & Announcements
Jun 19 2022, 04:49 AM
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Replies: 55
Views: 7,421
Hi Grumpdad,
She has replied to support and...
Hi Grumpdad,
She has replied to support and said that her problem was resolved.
If she is having a new problem, please ask her to send a new ticket in rather than reply to an older one and to...
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Forum: Help & Support
Jun 18 2022, 06:18 AM
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Replies: 5,840
Views: 539,696
Hi Sqrl,
If you have not already tried this...
Hi Sqrl,
If you have not already tried this either it's worth a go.
In your game preferences where you show/hide crops etc, change your Language setting at the bottom from
English (UK) to...
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Forum: Help & Support
Jun 18 2022, 05:55 AM
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Replies: 5,840
Views: 539,696
Hi Sqrl,
I am sorry but there's no...
Hi Sqrl,
I am sorry but there's no guaranteed method of getting to a different market or that any friend/neighbour will be seeing a different one to you each day.
Did you also try these methods...
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Forum: Help & Support
Jun 16 2022, 06:36 AM
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Replies: 572
Views: 704,872
Hi KoalaBear777,
It's not when you opened or...
Hi KoalaBear777,
It's not when you opened or started the quest, it's counted when it was completed.
A Quest is "Completed" the second the last step is finished, which is when you can collect...
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Forum: News & Announcements
Jun 11 2022, 12:36 PM
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Replies: 55
Views: 7,421
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Forum: Help & Support
Jun 11 2022, 05:50 AM
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Replies: 82
Views: 1,086
Hi Everyone,
We are aware of the problems...
Hi Everyone,
We are aware of the problems with sending gifts and boosting your own trains.
Please see the Global Announcement which we will update when we have more information:...
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Forum: Help & Support
Jun 11 2022, 05:49 AM
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Replies: 979
Views: 3,293
Hi Everyone,
We are aware of the problems...
Hi Everyone,
We are aware of the problems with sending gifts and boosting your own trains.
Please see the Global Announcement which we will update when we have more information:...
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Forum: Known Issues, Glitches and Bugs
Jun 11 2022, 05:42 AM
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Replies: 0
Views: 1,284
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Forum: Help & Support
Jun 10 2022, 11:30 AM
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Replies: 7
Views: 66,962
Hi GRB,
Check if you need to do any browser...
Hi GRB,
Check if you need to do any browser updates as some have had updates overnight, clear the browser if you haven't recently and please run memcache as well.
To clear memcache Click Here...
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Forum: Help & Support
Jun 10 2022, 04:29 AM
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Replies: 7
Views: 66,962
Hi GRB,
To make an avatar name more...
Hi GRB,
To make an avatar name more permanent you need to do that from the Account tab above your game screen. Are you doing that? If you are, are you also remembering to click the Change button...
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Forum: Help & Support
Jun 10 2022, 04:23 AM
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Replies: 5,840
Views: 539,696
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Forum: Help & Support
Jun 10 2022, 04:16 AM
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Replies: 38
Views: 22,429
Hi bawl149,
There is a Peach Water Tower...
Hi bawl149,
There is a Peach Water Tower building which is a decoration. Search for that item in the store so you can see what it looks like and see if that was what you were seeing. If you have...
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Forum: Help & Support
Jun 09 2022, 08:55 AM
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Replies: 760
Views: 605,351
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Forum: Help & Support
Jun 09 2022, 06:55 AM
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Replies: 760
Views: 605,351
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Forum: News & Announcements
Jun 09 2022, 05:43 AM
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Replies: 4,832
Views: 488,007
Hi deenites,
All you posts have been replied...
Hi deenites,
All you posts have been replied to. I am giving you the link to the one when you last posted about clearing browser caches and loading issues. Please click on this link and read the...
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Forum: Help & Support
Jun 09 2022, 05:33 AM
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Replies: 760
Views: 605,351
Hi Refarner,
There are quite a few popups in...
Hi Refarner,
There are quite a few popups in Farm Town so we are not sure which one you are seeing.
If it's the one that warns you that you have previously selected to hide something like...
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Forum: Help & Support
Jun 08 2022, 05:09 AM
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Replies: 436
Views: 14,142
Hi graeme scott,
I'm assuming you are...
Hi graeme scott,
I'm assuming you are referring to the lack of bonus chest when working for a neighbour or buddy. It's unlikely that that anything will be changed in regards to neighbours and...
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Forum: Help & Support
Jun 07 2022, 04:55 AM
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Replies: 979
Views: 3,293
Hi Refarner,
Are you sure it was a chicken?...
Hi Refarner,
Are you sure it was a chicken? Or could you mean a Hen?
Does it reappear when you reload the My Requests page?
Have you had any problems with receiving them from a different friend?...
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Forum: Help & Support
Jun 06 2022, 05:42 AM
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Replies: 979
Views: 3,293
Hi Mark Saunders,
I am sorry but the account...
Hi Mark Saunders,
I am sorry but the account that is only a week old won't be able to send any for quite a while yet IF they are relying only on the FC earned in the game to be able to send. ...
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Forum: News & Announcements
Jun 05 2022, 05:22 AM
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Replies: 96
Views: 19,045
Thank you very much everyone
for all your...
Thank you very much everyone
for all your feedback on the May 4th New Release!
I am now closing this thread!
If you require help with the game please post in Help and Support....
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Forum: Help & Support
Jun 05 2022, 05:01 AM
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Replies: 572
Views: 704,872
Hi Grumpdad,
I have moved your post to the...
Hi Grumpdad,
I have moved your post to the thread about Quests.
We are aware that particular quest sometimes does that. Unfortunately every time the quest is tested it has behaved so we are...
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Forum: Help & Support
Jun 04 2022, 04:07 AM
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Replies: 979
Views: 3,293
Hi Mark Saunders,
I have moved your post to...
Hi Mark Saunders,
I have moved your post to the thread about Receiving-sending-exchanging Gifts.
If the game is telling you that they do not have the preceding tool then it sounds like they...
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