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Forum: Help & Support Jun 24 2022, 05:00 AM
Replies: 153
Views: 105,914
Posted By Tiger
Hi Skyseeker, I have moved your post to the...

Hi Skyseeker,

I have moved your post to the thread about Hiring issues. There are no problems that were are aware of. I have just hired someone who doesn't have the bigger tools and they were able...
Forum: Help & Support Jun 21 2022, 07:07 AM
Replies: 82
OFFICIAL Freight Trains
Views: 1,086
Posted By Tiger
Hi Suska, I've had a look at your trains and...

Hi Suska,

I've had a look at your trains and there are problems with the 2 trains on your farm 12 which is why you're having to work more facilities yourself before the mayor takes over. Not all...
Forum: Help & Support Jun 20 2022, 06:56 AM
Replies: 224
OFFICIAL Cargo Ships
Views: 113,158
Posted By Tiger
Hi Alexandra_J, Does this happen every time...

Hi Alexandra_J,

Does this happen every time you dispatch your ship or only sometimes?

If you haven't done so, try reloading the game before you dispatch the next one and see if that makes any...
Forum: News & Announcements Jun 19 2022, 04:49 AM
Replies: 55
Views: 7,421
Posted By Tiger
Hi Grumpdad, She has replied to support and...

Hi Grumpdad,

She has replied to support and said that her problem was resolved.

If she is having a new problem, please ask her to send a new ticket in rather than reply to an older one and to...
Forum: Help & Support Jun 18 2022, 06:18 AM
Replies: 5,840
Views: 539,696
Posted By Tiger
Hi Sqrl, If you have not already tried this...

Hi Sqrl,

If you have not already tried this either it's worth a go.

In your game preferences where you show/hide crops etc, change your Language setting at the bottom from
English (UK) to...
Forum: Help & Support Jun 18 2022, 05:55 AM
Replies: 5,840
Views: 539,696
Posted By Tiger
Hi Sqrl, I am sorry but there's no...

Hi Sqrl,

I am sorry but there's no guaranteed method of getting to a different market or that any friend/neighbour will be seeing a different one to you each day.

Did you also try these methods...
Forum: Help & Support Jun 16 2022, 06:36 AM
Replies: 572
OFFICIAL Quests
Views: 704,872
Posted By Tiger
Hi KoalaBear777, It's not when you opened or...

Hi KoalaBear777,

It's not when you opened or started the quest, it's counted when it was completed.

A Quest is "Completed" the second the last step is finished, which is when you can collect...
Forum: News & Announcements Jun 11 2022, 12:36 PM
Replies: 55
Views: 7,421
Posted By Tiger
Thanks Raul and all your Team :D

Thanks Raul and all your Team :D
Forum: Help & Support Jun 11 2022, 05:50 AM
Replies: 82
OFFICIAL Freight Trains
Views: 1,086
Posted By Tiger
Hi Everyone, We are aware of the problems...

Hi Everyone,

We are aware of the problems with sending gifts and boosting your own trains.

Please see the Global Announcement which we will update when we have more information:...
Forum: Help & Support Jun 11 2022, 05:49 AM
Replies: 979
Views: 3,293
Posted By Tiger
Hi Everyone, We are aware of the problems...

Hi Everyone,

We are aware of the problems with sending gifts and boosting your own trains.

Please see the Global Announcement which we will update when we have more information:...
Forum: Known Issues, Glitches and Bugs Jun 11 2022, 05:42 AM
Replies: 0
Views: 1,284
Posted By Tiger
ISSUE: Gift sending/Train Boosting Issues 10 JUNE 2022

UPDATE 18th June 2022: Send Gifts and Returning Gifts has been enabled again.
Train boosts that have not expired or already been boosted you will have been noticing showing up in your Train Manager...
Forum: Help & Support Jun 10 2022, 11:30 AM
Replies: 7
Views: 66,962
Posted By Tiger
Hi GRB, Check if you need to do any browser...

Hi GRB,

Check if you need to do any browser updates as some have had updates overnight, clear the browser if you haven't recently and please run memcache as well.

To clear memcache Click Here...
Forum: Help & Support Jun 10 2022, 04:29 AM
Replies: 7
Views: 66,962
Posted By Tiger
Hi GRB, To make an avatar name more...

Hi GRB,

To make an avatar name more permanent you need to do that from the Account tab above your game screen. Are you doing that? If you are, are you also remembering to click the Change button...
Forum: Help & Support Jun 10 2022, 04:23 AM
Replies: 5,840
Views: 539,696
Posted By Tiger
Hi chevylover, I have moved your post to the...

Hi chevylover,

I have moved your post to the thread about messages.
No you can not delete messages, what happens is the older ones get replaced by new ones.
Forum: Help & Support Jun 10 2022, 04:16 AM
Replies: 38
OFFICIAL Decorations
Views: 22,429
Posted By Tiger
Hi bawl149, There is a Peach Water Tower...

Hi bawl149,

There is a Peach Water Tower building which is a decoration. Search for that item in the store so you can see what it looks like and see if that was what you were seeing. If you have...
Forum: Help & Support Jun 09 2022, 08:55 AM
Replies: 760
Views: 605,351
Posted By Tiger
Hi Refarmer, I've found the information but...

Hi Refarmer,

I've found the information but will check it is still correct with the devs. That popup is removed for levels higher than 200.
Forum: Help & Support Jun 09 2022, 06:55 AM
Replies: 760
Views: 605,351
Posted By Tiger
Hi Refarmer, I am not sure of the exact...

Hi Refarmer,

I am not sure of the exact level, but I do know that level 130 is still seeing it.
Forum: News & Announcements Jun 09 2022, 05:43 AM
Replies: 4,832
Views: 488,007
Posted By Tiger
Hi deenites, All you posts have been replied...

Hi deenites,

All you posts have been replied to. I am giving you the link to the one when you last posted about clearing browser caches and loading issues. Please click on this link and read the...
Forum: Help & Support Jun 09 2022, 05:33 AM
Replies: 760
Views: 605,351
Posted By Tiger
Hi Refarner, There are quite a few popups in...

Hi Refarner,

There are quite a few popups in Farm Town so we are not sure which one you are seeing.

If it's the one that warns you that you have previously selected to hide something like...
Forum: Help & Support Jun 08 2022, 05:09 AM
Replies: 436
Views: 14,142
Posted By Tiger
Hi graeme scott, I'm assuming you are...

Hi graeme scott,

I'm assuming you are referring to the lack of bonus chest when working for a neighbour or buddy. It's unlikely that that anything will be changed in regards to neighbours and...
Forum: Help & Support Jun 07 2022, 04:55 AM
Replies: 979
Views: 3,293
Posted By Tiger
Hi Refarner, Are you sure it was a chicken?...

Hi Refarner,

Are you sure it was a chicken? Or could you mean a Hen?
Does it reappear when you reload the My Requests page?
Have you had any problems with receiving them from a different friend?...
Forum: Help & Support Jun 06 2022, 05:42 AM
Replies: 979
Views: 3,293
Posted By Tiger
Hi Mark Saunders, I am sorry but the account...

Hi Mark Saunders,

I am sorry but the account that is only a week old won't be able to send any for quite a while yet IF they are relying only on the FC earned in the game to be able to send. ...
Forum: News & Announcements Jun 05 2022, 05:22 AM
Replies: 96
Views: 19,045
Posted By Tiger
Thank you very much everyone for all your...

Thank you very much everyone
for all your feedback on the May 4th New Release!

I am now closing this thread!

If you require help with the game please post in Help and Support....
Forum: Help & Support Jun 05 2022, 05:01 AM
Replies: 572
OFFICIAL Quests
Views: 704,872
Posted By Tiger
Hi Grumpdad, I have moved your post to the...

Hi Grumpdad,

I have moved your post to the thread about Quests.

We are aware that particular quest sometimes does that. Unfortunately every time the quest is tested it has behaved so we are...
Forum: Help & Support Jun 04 2022, 04:07 AM
Replies: 979
Views: 3,293
Posted By Tiger
Hi Mark Saunders, I have moved your post to...

Hi Mark Saunders,

I have moved your post to the thread about Receiving-sending-exchanging Gifts.

If the game is telling you that they do not have the preceding tool then it sounds like they...
Showing results 1 to 25 of 500

 
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