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Search: Posts Made By: marymarcel
Forum: Help & Support Today, 05:07 PM
Replies: 4,342
OFFICIAL Tools and Fuel
Views: 311,203
Posted By marymarcel
Hi bzb :) I moved your post to the thread...

Hi bzb :)

I moved your post to the thread for your problem.

Today you purchased the Harvester EX 7x7 and the Harvester EX 8x8

You can check this yourself by clicking in Account tab above the...
Forum: Help & Support Today, 04:51 PM
Replies: 4,922
Views: 651,879
Posted By marymarcel
Hi VondaK :) The Activity in Facebook doesnt...

Hi VondaK :)

The Activity in Facebook doesnt work as our My Requests tab in the game. You have to be fast to click in Yes so you can go back to Activity to continue accepting gifts.

Some users...
Forum: Help & Support Today, 02:34 PM
Replies: 706
Views: 46,255
Posted By marymarcel
I'm on line with Support at this moment and the...

I'm on line with Support at this moment and the last ticket from you is from October 9. They answered you but then they didnt get a reply. They didnt get a private message or an email using gmail.
...
Forum: Help & Support Today, 02:01 PM
Replies: 706
Views: 46,255
Posted By marymarcel
Hi buffaloboy :) I am sorry this is...

Hi buffaloboy :)

I am sorry this is happening to you and that all suggestions didnt work but there is nothing more we can do through the forums.


You have to contact Support team to let them...
Forum: Help & Support Today, 01:57 PM
Replies: 4,922
Views: 651,879
Posted By marymarcel
Hi VondaK :) This happens when there are...

Hi VondaK :)

This happens when there are problems transfering data from Facebook. Sometimes the gifts show up again in your My Requests tab after some hours and other times it takes more time. ...
Forum: Ayuda y Soporte Today, 08:55 AM
Replies: 3
Views: 27
Posted By marymarcel
Un placer hidalgoluis :) Recien revisŔ tu...

Un placer hidalgoluis :)

Recien revisŔ tu data nuevamente y support ya te acredit˛ las monedas :)
Forum: Ayuda y Soporte Yesterday, 06:42 PM
Replies: 3
Views: 27
Posted By marymarcel
Hola hidalgoluis :) Por favor comunýcate con...

Hola hidalgoluis :)

Por favor comunýcate con Support porque tu data muestra que la tienes ampliaciones para la misma medida.

Para contactarte con ellos, haces click en el link que figura aquÝ...
Forum: Help & Support Nov 28 2020, 04:22 PM
Replies: 2,311
Views: 146,801
Posted By marymarcel
So glad you found them :) You are very...

So glad you found them :)

You are very welcome and thanks for coming back to let us know.
Forum: Help & Support Nov 28 2020, 03:22 PM
Replies: 2,311
Views: 146,801
Posted By marymarcel
Hi MamaJackBarton :) I moved your post to...

Hi MamaJackBarton :)

I moved your post to the thread for your problem.

I had a look at your data and you dont have any farmcash facilities/services missing. They are all in your farms.

Can...
Forum: Help & Support Nov 28 2020, 10:01 AM
Replies: 1
Views: 63
Posted By marymarcel
Hi RBerard :) If you are opening a new...

Hi RBerard :)

If you are opening a new facebook account then you will start a new farm for that account.

If you are having problems to log into your "old" facebook account then you need to work...
Forum: Help & Support Nov 28 2020, 08:38 AM
Replies: 166
Views: 1,662
Posted By marymarcel
Hi catsaregod :) I moved your post to the...

Hi catsaregod :)

I moved your post to the thread where we moved all other posts about Flash.

You have all the information in the following thread:...
Forum: Help & Support Nov 27 2020, 01:36 PM
Replies: 148
Views: 1,508
Posted By marymarcel
Hi JNelson :) The MM means that the number...

Hi JNelson :)

The MM means that the number is how many millions they have.
You see something similiar in the Neighbor's bar below the game screen where the numbers were shortened because there...
Forum: Help & Support Nov 27 2020, 11:05 AM
Replies: 1,551
Views: 90,788
Posted By marymarcel
I'm confused. Why do you go back to the farms to...

I'm confused. Why do you go back to the farms to double check?
Did you get the message some jobs were still pending when you arrived to your own farm?

If the first time you worked the farm you...
Forum: Help & Support Nov 27 2020, 10:32 AM
Replies: 1,551
Views: 90,788
Posted By marymarcel
Hi Alexandra_J :) If the items say Ready to...

Hi Alexandra_J :)

If the items say Ready to Harvest/Chop and you were hired to do that job but you dont get the tool in your hands, the best thing to do is refresh the farm you are on (NOT reload...
Forum: Ayuda y Soporte Nov 26 2020, 08:16 PM
Replies: 237
Views: 15,091
Posted By marymarcel
Hola Rosa :) Support revis˛ otra vez y no...

Hola Rosa :)

Support revis˛ otra vez y no hay ning¨n ticket con ese n¨mero. Hace poco tuvieron problemas recibiendo los tickets y aunque recibiste la respuesta automÓtica, ellos no tienen el...
Forum: Help & Support Nov 26 2020, 02:33 PM
Replies: 148
Views: 1,508
Posted By marymarcel
The information comes from the developers, you...

The information comes from the developers, you can add more neighbors but we cant tell you how many.
And yes, if you reach your limit you will get a warning message.

You have more information in...
Forum: Help & Support Nov 26 2020, 02:12 PM
Replies: 148
Views: 1,508
Posted By marymarcel
Hi smithsfarmtown :) I moved your post to...

Hi smithsfarmtown :)

I moved your post to the thread about Neighbors in Help & Support as the thread for Facebook neighbors requests is only to post requests for neighbors.

The Neighbors Limit...
Forum: Help & Support Nov 26 2020, 10:19 AM
Replies: 5,806
OFFICIAL Quests
Views: 629,003
Posted By marymarcel
You are very welcome CPaula :)

You are very welcome CPaula :)
Forum: Help & Support Nov 26 2020, 09:24 AM
Replies: 5,806
OFFICIAL Quests
Views: 629,003
Posted By marymarcel
Hi CPaula :) First of all no questions are...

Hi CPaula :)

First of all no questions are stupid as we all have learnt and still continue learning asking questions :)

Please open your Ink and Pigment factory. You will see all products you...
Forum: Ayuda y Soporte Nov 26 2020, 08:33 AM
Replies: 237
Views: 15,091
Posted By marymarcel
Lo que te dije del idioma es que lo cambies en...

Lo que te dije del idioma es que lo cambies en tus preferencias a cualquier otro idioma que no sea English US. Recargas el juego. Vuelves a cambiar el idioma a English US en preferencias y vuelves a...
Forum: Noticias Nov 26 2020, 08:13 AM
Replies: 7
Views: 670
Posted By marymarcel
Hola amigos :) Estoy cerrando este hilo....

Hola amigos :)

Estoy cerrando este hilo. Esperemos las pr˛ximas novedades que nos traerÓ el juego.

Si tienen alg¨n problema por favor publiquen en Ayuda y Soporte...
Forum: Ayuda y Soporte Nov 26 2020, 08:11 AM
Replies: 237
Views: 15,091
Posted By marymarcel
Hola Rosa :) Lamento que no te haya dado...

Hola Rosa :)

Lamento que no te haya dado resultado.

AdemÓs de limpiar usando el memcache y la cache de tu navegador, tambiŔn probaste las otras sugerencias que te di? Pregunto porque solo dices...
Forum: Ayuda y Soporte Nov 25 2020, 08:29 AM
Replies: 91
Views: 4,560
Posted By marymarcel
Hola Rubyta :) Lamento que te suceda esto,...

Hola Rubyta :)

Lamento que te suceda esto, pero pasa de vez en cuando falla la actualizacion de la data de facebook.

Antes que nada debes entrar al juego, abrir tu Train manager y acelerar los...
Forum: Help & Support Nov 24 2020, 03:55 PM
Replies: 709
OFFICIAL Trains
Views: 22,475
Posted By marymarcel
Ok, if we can check her trains then we will have...

Ok, if we can check her trains then we will have a better response.

The instructions I sent to you are for her to try to get her farm link.

But you can get it by going to your My Neighbors tab...
Forum: Help & Support Nov 24 2020, 03:18 PM
Replies: 709
OFFICIAL Trains
Views: 22,475
Posted By marymarcel
Yes, if you know how to get her farm link, of if...

Yes, if you know how to get her farm link, of if she can get it herself and sends it to you, please post the link here and also in which farms she has her trains.

In case you or she need...
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