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Forum: Help & Support Today, 05:54 AM
Replies: 238
Views: 23,924
Posted By Tiger
Hi Susan Canning, I have moved your post to...

Hi Susan Canning,

I have moved your post to the relevant Help and Support thread as you're not needing help with anything listed in the New Release.

You will need to contact support about...
Forum: Help & Support Jul 04 2020, 04:23 AM
Replies: 647
Views: 42,636
Posted By Tiger
Hi TaFa73, I have moved your post to the...

Hi TaFa73,

I have moved your post to the thread about the Markets. We always keep related posts together so it's easier for everyone to find information for any particular subject.

It would be...
Forum: Help & Support Jul 03 2020, 05:45 AM
Replies: 1,504
Views: 86,846
Posted By Tiger
Hi SirMatthew KC, Were you at market when...

Hi SirMatthew KC,

Were you at market when you checked the Show Work Info?

It looks like it's confused between which farm is private. Your farm 3 is private, but it's showing 32 as private.
...
Forum: Help & Support Jul 01 2020, 06:29 AM
Replies: 1,537
Views: 70,997
Posted By Tiger
Hi rodkay1, No, they have to be on your...

Hi rodkay1,

No, they have to be on your farms. You can take one out of storage after the contest starts, making sure it's not on the same farm as the other one, if you want to use it for the NCC....
Forum: Help & Support Jun 29 2020, 04:09 AM
Replies: 4,210
OFFICIAL Tools and Fuel
Views: 300,701
Posted By Tiger
Hi katzyin, I have moved your post to the...

Hi katzyin,

I have moved your post to the thread about tools. We always keep related posts in the same thread so it's easier for everyone to search for information on any particular subject.

I...
Forum: Help & Support Jun 27 2020, 07:56 AM
Replies: 4,210
OFFICIAL Tools and Fuel
Views: 300,701
Posted By Tiger
Hi kinsey5156, You can overlap existing...

Hi kinsey5156,

You can overlap existing waters on your farm using the Freestyle Farm Designer tools. You just use the tool to move a water almost fully over another one.

The orange one lets you...
Forum: Help & Support Jun 26 2020, 07:24 AM
Replies: 4,210
OFFICIAL Tools and Fuel
Views: 300,701
Posted By Tiger
Hi steve2u42, I have moved your post to Help...

Hi steve2u42,

I have moved your post to Help and Support for Tools from the Suggestions area. Please come to Help and Support if you need a question answered, we can't answer them in the...
Forum: Help & Support Jun 26 2020, 05:46 AM
Replies: 2
Views: 58
Posted By Tiger
Hi JNelson, I have moved your suggestions...

Hi JNelson,

I have moved your suggestions about the forum to Help and Support in order to be able to answer you. These posts may be moved into another thread later.

Your 1st suggestion is...
Forum: Help & Support Jun 26 2020, 05:19 AM
Replies: 132
Views: 3,822
Posted By Tiger
Hi JNelson, I have moved your post to Help...

Hi JNelson,

I have moved your post to Help and Support to the thread related to your issues. We always keep related posts together so it's easier for everyone to find a particular subject. The New...
Forum: Help & Support Jun 26 2020, 04:56 AM
Replies: 132
Views: 3,822
Posted By Tiger
Hi Aussie Rae, I have moved your post to...

Hi Aussie Rae,

I have moved your post to Help and Support to the thread related to your issues. We always keep related posts together so it's easier for everyone to find a particular subject. The...
Forum: Help & Support Jun 25 2020, 06:26 AM
Replies: 1,537
Views: 70,997
Posted By Tiger
Hi rodkay, As you are now asking about the...

Hi rodkay,

As you are now asking about the NCC I have moved all posts about that subject to the thread for the NCC. We always try to keep related posts in the same threads so it's easier for...
Forum: Help & Support Jun 25 2020, 05:51 AM
Replies: 4,210
OFFICIAL Tools and Fuel
Views: 300,701
Posted By Tiger
Hi Moffeliten, I have moved your post to the...

Hi Moffeliten,

I have moved your post to the thread about Tools as we have tools that will allow overlapping of waters over each other.

The Orange Freestyle Farm Designer will let you almost...
Forum: Help & Support Jun 23 2020, 07:59 AM
Replies: 4,594
Views: 632,460
Posted By Tiger
Hi Franny2, Where are they missing from the...

Hi Franny2,

Where are they missing from the My Requests page or do you mean you did not get them after accepting them from there?

If there are no gifts in My Request or you didn't get the ones...
Forum: Help & Support Jun 23 2020, 04:37 AM
Replies: 4,594
Views: 632,460
Posted By Tiger
Hi annalienjvr, All you posts about this...

Hi annalienjvr,

All you posts about this have been answered. You've not answered any of them so we're not sure if you have see them all.

In case you haven't seen them, please take some time to...
Forum: Help & Support Jun 22 2020, 05:34 AM
Replies: 4,594
Views: 632,460
Posted By Tiger
Hi annalienjvr, You're a little confusing...

Hi annalienjvr,

You're a little confusing with what you are reporting. You're saying your gifts are not appearing anywhere but they are appearing in Activity. Which is it that you mean? Do you...
Forum: Help & Support Jun 20 2020, 07:12 AM
Replies: 6,417
Views: 511,851
Posted By Tiger
Hi Cowboy22, What you need to do is contact...

Hi Cowboy22,

What you need to do is contact the support team about this. To contact Support, click on the link below, fill out the form and submit it. Please be patient as it can take anywhere...
Forum: Help & Support Jun 19 2020, 04:34 PM
Replies: 300
Views: 60,892
Posted By Tiger
Thanks for letting us know and Welcome to the...

Thanks for letting us know and Welcome to the forum jonpumpkin :)
Forum: Help & Support Jun 19 2020, 08:02 AM
Replies: 300
Views: 60,892
Posted By Tiger
Hi Sqrl, No I'm not going to ask him to do...

Hi Sqrl,

No I'm not going to ask him to do that. If he's available, please have him try logging in now.

While you're talking to him you might want to ask if he meant to put his farm link in...
Forum: Help & Support Jun 19 2020, 07:55 AM
Replies: 854
Views: 61,009
Posted By Tiger
Hi Jianna, It's sounding like the bonuses...

Hi Jianna,

It's sounding like the bonuses you clicked on where either expired, or there was a problem with the links that prevented the data transferring. The latter was probably temporary. If...
Forum: Help & Support Jun 19 2020, 06:01 AM
Replies: 854
Views: 61,009
Posted By Tiger
Hi Jianna, I've just tested this and am...

Hi Jianna,

I've just tested this and am getting the bonuses fine.

Did you try reloading the game to see if your storage updated with the new amount? If not and you have not used any to make...
Forum: Help & Support Jun 19 2020, 04:58 AM
Replies: 300
Views: 60,892
Posted By Tiger
Hi Sqrl, I have resent the activation email,...

Hi Sqrl,

I have resent the activation email, he needs to click on the link in the email within 24 hours as it will expire. Please have him also check his spam folder in his email if he can't find...
Forum: Help & Support Jun 18 2020, 08:04 AM
Replies: 4,594
Views: 632,460
Posted By Tiger
Hi james_a_thompson, The usual culprits for...

Hi james_a_thompson,

The usual culprits for any friends list not loading in the game are:

There is a temporary error retrieving the data from Facebook. For that you can try clearing your FT...
Forum: Help & Support Jun 18 2020, 05:28 AM
Replies: 4,594
Views: 632,460
Posted By Tiger
Hi Hi annalienjvr, As you haven't quoted the...

Hi Hi annalienjvr,

As you haven't quoted the post you have the same issue as we don't know what your specific issue is. Please remember to state in your post what your issue is as well as what you...
Forum: Help & Support Jun 17 2020, 07:25 AM
Replies: 754
OFFICIAL Animals
Views: 52,324
Posted By Tiger
Hi Plynn, That's great news about your...

Hi Plynn,

That's great news about your ostriches, thanks for letting us know :)

To find out how much manure you have stored, as long as your manure spreader is in storage so the game can see...
Forum: Help & Support Jun 16 2020, 04:48 AM
Replies: 1,672
Views: 147,992
Posted By Tiger
Hi littlesallysanctus, Your data shows you...

Hi littlesallysanctus,

Your data shows you claimed FC for co-ops last week at 2020-06-10 05:20:29 EST, so you're not due to collect until tomorrow.

You can check for yourself when you last...
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