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first of all, if i was a dev for any of these online games, i would go home totally depressed every night. seems no matter how hard they work and come up with new ideas for the games, all people can do is gripe.
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They asked for feedback, good and bad, because they need this information.
They can't know how to improve if people aren't honest about what theydo or don't like. Not saying the players opinions will all agree, but they do need to hear both sides!