Quote:
Originally Posted by caligirl62
it is not in her gift box...they have to clear my cache?  and where would i send that message to?! i have no idea where to send any thing!! some of them get moved to i have no clue others have been deleted others still have been put in a thread that has been closed!! don't know where to start a thread for this issue! or if there IS a thread for this!! |
You will need to report this to Support. Nothing can be done through the forums for refunds or replacements. To contact Support you go to your farm page, scroll down to the bottom of the page. Click on Support and fill out the form with the details of the problem.
Be patient as they may take anywhere from a few hours up to a couple weeks to respond depending on how many tickets they have in front of yours.