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Old Aug 09 2012, 03:36 PM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,740
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Quote:
Originally Posted by Farmer Rabbit View Post
Thanks! I did just see that. But I had to go looking for it. Thank you for your response.

Follow-up, just so I will understand what I have to do. If I have problems, I should NOT follow SK instructions and just wait several days watching the first page of the release to see if there is an instruction how to repair or better my gaming? Do SK instructions still state to reinstall flash player to repair/fend off problems?? thx in advance for your response.
Hi there,

Whenever there is a problem with the game, there is a process of elimination to go through, which is what you've been seeing and doing (clearing caches etc), then internet speed/connection, then game connection etc. It really depends on what the problem is as to what you try next, which is what the top post in each official thread is for.

Unfortunately this current issue with flash was an update from Adobe that was released at the same time as our New Release. Although the problem is wide spread, it's not game wide, which means it's more difficult to pin down exactly where the problem is. For example there are many members using the flash in question and are connected to the same servers as those posting issues, but are having no problems with it on either FF or chrome.

If you believe the problem is down to flash player and you have tried the usual fixes, all you can do is wait, either for Adobe to update, or if possible the devs to find a solution that will work for everyone. Just keep an eye on the various threads, someone is bound to post to say when their issue is fixed, and as I've already said, we as moderators, will keep the threads updated as soon as we know.
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