I've been playing FT exclusively for 3.5 years . I spend at least $40 on FC each month. I am hooked on the game and decided I can do without TV so I have money every month for the game (I am retired and on fixed income.) I must say, I HAVE ABOUT HAD IT!!! If cable TV constantly cut out, disappeared, showed the wrong program, froze, or slowed to a crawl, people would not put up with it and cancel their service. Why can't I get a well running game for $40 a month? I think I have been patient and put up with a lot over the last few years. Currently, I have to wait a couple of minutes for a farm to open, reloading takes just as long, playing is painfully slow, and today the dairy processing plant shows up every time I open a farm, even though I don't show buildings. To get rid of it, I have to load all buiildings and then hide all again. What a pain. How about Slashkey quit adding new facilities for a while and fix all the **** that's going on to turn this into a well functioning game again? Or how about giving people their money back when tools don't work? I don't mind paying for a quality product, but in the real world when you buy something that doesn't perform as advertised, you can return it and get your money back!