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Old Sep 11 2013, 05:12 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,724
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Quote:
Originally Posted by knolan View Post
After purchasing farm 20 with FarmCash, it doesn't come up, I've done everything I can to try to bring it up, with no luck. What's happening with that? What can I do to make sure I get farm 20, or get my FarmCash back???? Looks like the developers rushed the program to please the players without making sure everything is working before putting it out there live. I blame the players for not waiting patiently, & not allowing the dev's to playout their changes before putting it live. The IT dept has enough to worry about without having the pressures of the addicts rushing them before it's right.
Try clearing your memcache by clicking the link in my signature, then when the page of unsetting text opens close it and your farm if it is open, then clear your browser cache and close your browser. Reopen your farm and see if it is there.
If it still isn't there then you will need to contact Support about it to get this resolved. To con tact them scroll to the bottom of your farm page and click on Support there, fill out the form and submit it. Be sure to include how much you lost. Be patient as it can take any where from a few hours to a few weeks for them to respond depending on how many tickets they have ahead of yours.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.