Quote:
Originally Posted by Felina
Yes, I know that this was not the right forum for this; unfortunately it is the only forum.
The note at the top is the 6th note to Slash-Key about this issue.
I had similar issue 1 time before; I sent 4 requests to Slash-Key with-out a reply.
I always check my spam folders as well as inbox; and have done search for anything Slash-Key(the only things that I find are my sent items as well as Trial-Pay response)
Trial-Pay even escalated this particular issue and resent request to Slash-Key; yet after 3 sends by Trial-Pay I have yet to see any credits.
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How long have you waited between sending Support tickets to them? If it has not been at least 3 weeks between tickets then you are not waiting long enough for them to check on this and respond. A new ticket will just move you to the bottom of the list again.