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Old May 15 2017, 10:17 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,484
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Quote:
Originally Posted by ijago View Post
Hi Taz i clicked on E7x7 and that took me to buy 18x8 so now i got harvester and plower of no use really
Hi ijago,
You clicked on which EX (7x7)? If you clicked on the Harvester EX(7x7) you should have been able to buy that As long as you own the Harvester EX (6x6). If you clicked on the Combine EX (7x7) then it should have taken you back to the Harvester EX (7x7) not the 18x18. If you got to the 18x18 tools then you may have been clicking on the 18x18 Combine instead of the Combine EX (7x7).
We can not do any refunds through the forums, so you will need to contact Support to see if they will give you a refund for the 18x18s that you bought.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.