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Old May 18 2021, 04:31 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by djensen552 View Post
Hi. The last week or so , I have been re-working some farms to move stuff around with layering not working properly and have moved a lot of ponds and facilities to the outside edges using the Purple hand tool. Firstly, I am unable to lay down ponds from storage without the game locking up. Secondly, I have to buy all new ponds/sea coasts and what is happening is that a lot of ponds are disappearing and leaving large gaps in the lines of them. They look correct at first , then someone went to harvest from them and told me there were gaps and when I looked , sure enough they are gone.

User ID 10216723551458411

Thank You
Hi djensen,
Please report the problems with the purple hand to Support. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.