Quote:
Originally Posted by chrissie333
Hi yet again I now have just 2.9 days left on the quest produce 5 art deco lamps and still I cannot complete the plastic granules item. I do have plastic granules. I have completed the other items. I have reported this 3 times and still no help has arrived. Could someone from the tech department PLEASE take a look and fix the problem. When I put the curser on the plastic granules item the message is, complete all the items highlighted in green. They are all completed. I am trying to be as clear as possible. This quest isn't working for me.
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Quote:
Originally Posted by chrissie333
I HAVE completed all the green check marks and the plastic granules one will NOT work for me. I do have plastic granules to work on. Tech Department please help!!!
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Hi chrissie333,
When you mouse over the plastic granules step is there a blue open button showing for you to click on to open the Petrochemical Plant?
If there is not an open button the quest has many steps, and you have not already done so, please make sure that you have scrolled down to the bottom of the page to see if the crude oil barrel and petrochemical barrel steps either don't have a check mark or still have a time showing on them rather than a green check mark.
If there is an open button when you mouseover the plastic granules and when you click on the blue open button to open the the facility, please mouseover the plastic granules in the petrochemical plant and check if there is ONLY a blue Start Batch button OR if along with Start Batch button there as ALSO more blue buttons to the right of that like +1 or+10.
If the there is not also at least +1 blue button showing then what has happened is that the facility has already had the maximum amount of products started in it and you will need to wait for a single batch of plastic granules to be completed before it will allow you to start one for the quest.
If you have more than one petrochemical plant, have a look in your Facility Manager for them and see if any of them are not already filled to maximum, if there is one with a +1 showing on the plastic granules try starting a single batch in that.
The other thing you can do if you can't wait for a batch to be completed in that facility is use the gift lifeline you have for that quest and request ingredients for something that needs the plastic granules to make it, like the Lamp Socket. When a friend sends you that ingredient you store it from your gift box and that should get you the green check mark for the plastic granules.