Thread: Official Top Post Thread Neighbors, Super Neighbors, & Buddies
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Old Apr 14 2022, 06:20 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by Ketil View Post
I am not sure if this is in the right subject, but it is about superneighbors and irrigating.

When my superneighbors irrigate my farms, they get the message and they can see it on my farms that they have irrigated the farms. But from myself I can't see that they are irrigated even if I reload the game.

When my super neighbors reload their game and come back to my farms, they also can't see it is irrigated.

And... Today one of my superneighbors irrigated the rest of my farms that was not irrigated EXCEPT from 2 of them which he did not irrigate. But when I then was checking the farms, those two who should NOT be irrigated was irrigated, and all the other was not.

My ID is 712091376
My superneighbor ID who did this is 107036298522161
Hi Ketil,

Thank you for the IDs.

I apologize for the long reply but I'm unable to reproduce your issues at this time. I have tried irrigating a single farm and also multiple farms (as an SN) and the irrigating is happening on the correct farms and both are able to see that information. Both of us reloaded and the irrigation is still correct.

The need to reload to see the information update, may be that one of you were offline when it was done, or one had gone online after the other one. There can be a delay in that updating, you might notice that when multiple farms are done rather than just one. There's only so much real time data that can happen because if the game tried to update everything immediately that can then cause the game to down. It might also be that the data was slower to reach one of you than the other one. Reloading should always show the correct information to both of you.

I am assuming that your SN used the purple mobile sprinkler to irrigate for you as you mentioned they irrigated more than one farm, would that be correct?

We can see that you have 15 super neighbours, could you please check with all of them that they did not irrigate any farms for you which might explain why some farms were irrigated when you weren't expecting them to be done.

Please also check the Show Times (Clock) Per Farm Section in your toolbox. Look under the Irrigate Farm Plants section and see if any farms are showing different times on them instead of green check marks. If there are different times on them and you and the SN you know about did not do any of them at that time, then it might be that another SN you have might have done them.
A farm can be irrigated every 20 hours so for example if you saw 12h on one of the farms, that means it was irrigated roughly 8 hours ago.

Please also check on the following items, do any that either of you have not already done:
  • Check that you both are loading the game from the Facebook link for Farm Town on the left side of your NewsFeed to make sure that you are using the current version of the game rather than using a saved bookmark in the browser in case that could be taking you to an older version of the game.

  • Both please check your browsers are still up to date, clear the caches and history if they have not been done recently, then run memcache to clear your game data before either of you try to irrigate again. To run memcache Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload.

    If you can, before your SN next irrigates for you, check the show times clock in the toolbox to see which farms have the green check mark and which might be showing a time to you so you're sure which ones have already been irrigated. Ideally when you next check this you only want one SN to do the irrigating to make sure that no other SN could also be irrigating that day. Then if this happens again, please try to provide the exact steps you and your SN were doing at the time that will reproduce the issue every time.
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