Quote:
Originally Posted by Icprnsess
I have lost a train car, that I have had for some time. It just disappeared. It was on my farm 1 and it was a long bulkhead car. You can see the empty space where it was. Can someone help and advise how to get it back. Hope i posted this in the correct place.
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Hi Icprnsess,
I have looked at your data and it does not show any of your long cars missing. However, I do see the hole where it was, so I am not sure where it is unless it is under another car and we do not have any way to check that. You might try moving the cars around that area and see if it got hiddwen under one of them.
If you still can't find it you will have to contact Support about this as we can not do any refunds through the forums.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366