Quote:
Originally Posted by Fuzzy Focus
I assume many have this problem. I have lost 10 farms crops due to the deactivation of Farm Town. Is there any possibility of getting some relief for this loss? Coins spent and no return. Please give some thought to this problem MANY have had due to no fault of ours. Thanks and it's good to have FT up and running again.
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Hi Fuzzy Focus,
I moved your post to the thread about missing, lost items. Everyone has had to replant crops do to Farm Town being deactivated by Facebook. We can not do any refunds through the forums. If you wish you can contact Support concerning this and see if they will refund your coins.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366