Quote:
Originally Posted by tharcicia
Hello there,
Since 2 days I cannot send any gifts back to my friends, I can receive them but cannot send any back.
Hope you can help me out here, tia, Alice
|
Hi tharcicia,
I have moved your issue with returning gifts using My Requests to the help and support thread for gifts. Your post was split into 2 categories to keep relevant posts in the correct threads for each issue.
A workaround is being tested to try to fix the issue with the Return to all when using My Requests.
If you have had an 8 hour break from playing the game since you last sent gifts out, try the gifting again. Things may be a little different now when you attempt to fill your gift box to maximum using My Requests to exchange all, accept all and return to all. You may find that you now have to select each friend in the list that shows to return the gift.
If it's still not working for you or you have not had that 8 hour break, then you may need to wait a while longer and make sure you have that break from playing the game at all (like an overnight break) before you try it again.
If you are not planning on having a break yet then you'll need to send your friend gifts using the Send Gifts page in the meantime.
We will update the announcement in the forum when the workaround is completed and fully tested or Facebook fixes the problem:
http://r1.slashkey.com/forum/announcement.php?f=1
If you have not found the reply to your post about your Neighbourhood chains issue please click on this link to be taken to it:
http://r1.slashkey.com/forum/showthr...58#post6524058