Thread: Official Top Post Thread Receiving-sending-exchanging Gifts
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Old Jan 04 2023, 08:25 AM
Keef Keef is offline
 
Join Date: Oct 06 2009
Location: Adelaide, Australia
Posts: 106
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Quote:
Originally Posted by marymarcel View Post
Hi Keef

I moved your post to the thread about Gifting.

I'm sorry that the suggestions we gave to you didnt work and you still can't send gifts and trains boost requests.

Please report this to Support team. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

I have sent in over 150 reports about this and have not received any emails with any ticket number, i have been told it has something to do with the amount of friends I have (less than 500) I have also been chatting with people that have over 1,000 friends and they don't have the problem
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