Thread: Official Top Post Thread Game Not loading/WebGL disabled/frequent crashes
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Old Jan 12 2023, 09:39 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by Babygirl8315 View Post
I cannot plow or plant or buy anything on my farm. The entire screen is green. Can someone help me? I just started playing the game tonight and have not been able to get past the tutorial.
Hi Babygirl,
I have moved your post to the thread about loading problems.
I have checked and for some reason your farm is not open. I tried clearing your data and it didn't help.
Please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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