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Old Feb 01 2023, 07:24 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Originally Posted by Patti Coop View Post
Hi, I have run memcache twice. I have cleared my cache. I have restarted twice. Yet my oil pump, open-pit mine, and semi all remain at more than 100%. This happens with these facilities every time Farm Pass is added. Please do not tell me I have to wait for them to be ready to be reloaded because that is not the issue. Again, this happens every time Farm Parss is added. What is the solution? I have done everything I can. Thank you.
Hi Patti Coop,

Have you started a batches in any of your non-workable facilities today yet? If not, please try that with only one of them and see if that puts the facility back to 100% rather than over 100%. However that will still mean waiting it out for a batch to complete before you can start another one.

If it's doesn't and in the last months Farm Pass you claimed the reward that increases capacity by 10% for facilities that produce the most common ingredients. That will include your non workable facilities and will temporarily put them over 100% production. That reward lasts all season once claimed, so would depend on when you last started production in those before this season started as to why they would be over 100% now.

As those normally can't be worked by friends, that means you will have to wait a bit longer for some production in those to be completed before they drop under 100% which will then allow you to start a batch. I am sorry but there is no way to revert those non-workable facilities back to under 100% so you do have to wait it out.

There is one exception for 1 neighbour being able to work non-workable facilities but that requires claiming the other Farm Pass reward that enables that to be done once per week. It's unlikely you will be able to claim that yet as the new season has just started so you won't have enough points.

If last month you did not claim the reward that increases capacity by 10% for facilities that produce the most common ingredients or think that could not be what caused the problem then you can report that to the support team for them to take a look at it.
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Last edited by Tiger; Feb 01 2023 at 07:39 AM.
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