Quote:
Originally Posted by derfischmac
USER ID number is: 1700627520 Build No: 473,
I bought the italian Restaurant twice:
1. 2023-04-14 09:13:25 buy_item -32 2151 Italian Restaurant using Facebook Website
2. 2023-05-04 10:10:10 buy_item -32 1780 Italian Restaurant using Farmtown Website
and placed it on my farm #30, both facilies were setup without error but the next day has been vanished. JFYI # of FW 121 FN 12 SV 65 AB 4 on Farm 30.
What has gone wrong?
How to proceed?
Pls reimburse me 64 FC.
|
Hi derfischmac,
I moved your post to the thread about missing items.
I have checked your account data and yes they are missing. I have also looked at that farm and the reason they have gone missing is because you have probably reached the limit that farm can hold. You have crops with trees and facilities layered over them along with waters layered along the sides. There is a limit to how much you can put on each farm.
We can not do refunds through the forumas. You will need to contact Support for that.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366