Thread: Official Top Post Thread Tools and Fuel
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Old Jun 04 2023, 09:53 AM
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Taz D Taz D is offline
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Quote:
Originally Posted by Early Girl View Post
HI, I have no idea where I should post this. I have a friend who is a long time player. Today, he was laying water using the purple hand, and received this warning: "ATTENTION!
FarmTown has detected again that your user account is playing the game through a bot, such as an automated clicking system.
This type of behavior compromises FarmTown's ability to provide a good gaming experience to the rest of the players, and as a result, your user account has been banned from playing the game until June 18, 2023, 6:32 am."
He is not, or has ever used a Bot. He is now locked out of the game for 2 weeks. He cannot even contact support. I need to know what steps I can do for him to plead his case. Thanks
Hi Early Girl,
I moved your post to the thread about tools where I answered your first post. If he is not using an auto-clicker then he is clicking too fast for the game to process it and it thinks he is. Since he has been banned for 2 weeks then this is not the first time this has happened.

You can give him the link to Support that he can use to contact them.

http://apps.facebook.com/farmtown/settings2/support/


That should allow him to contact them.
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Taz
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