Quote:
Originally Posted by michelle jo
hi i have just bought a few tools with farm cash i put them on my farm 1 and tried to put them in storage and it was saying it could not move them so i been in my storage they are not there and they are not on my farm i have cleaned everything out and still can't find them i have just spent 320 farm cash on them can you look please and see if you can find them for me it says in the log i have bought them too thanks
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Hi michelle Jo,
Looking at that farm and your data it's likely the problem has been caused by trying to place them on that farm as there is layering on it. In the future please make sure that when you are buying Farm Cash items that use a farm that has far less on it and you show everything on the farm so that you can see what is there and then place the item in a clear spot where nothing else is occupying that same space.
Please contact the support team about your missing tools. To contact Support, click on the link below, fill out the form and submit it. Please be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you have any problems finding the automated response to your ticket, please click on the following link for instructions to help you with that:
Support Issues - how to find their replies.