Quote:
Originally Posted by beverduster
dont no whats going on with the game, but on my default, everytime i play the game i keep loosing facilities, as big as the game has gotton i cant remember what i have as far as facilities, but i no how i have the farm set up, on my farm 23, i am down to all most nothing on my factorys, its gettin on my nerves pretty bad, could sum one tell me whats going on? please. t y ps i no this isnt the right place for this, but it would take me for ever to find where to put it, pluss i lost a bunch of my farm pass buildings & animals i have won
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Hi beverduster
I moved your post to the thread about Missing items.
We only have data for farmcash items. I have checked your 2 accounts and both of them show farmcash facilities missing.
You need to contact Support and let them know the id number for each account. You find those numbers by loading the game and then scroll down the game screen till you find, Your User Id number is:xxxxxxx
To contact Support click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
If you contact them from your Facebook account use this link:
http://apps.facebook.com/farmtown/settings2/support/
If you contact them from the website account, use this link:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366