Quote:
Originally Posted by Seija
I have a friend whose facebook account was hacked and they changed her email; therefore, she can't log into facebook any more. FB has been less than helpful. Is there any way she can register her farm so she can play again? Her farm is still active and I'm her super neighbor. Thanks in advance for any guidance.
|
Hi Seija,
Facebook should have given her various other methods to confirm the account belongs to her, did she try those? If she did not keep the email active that she used for that account that may be where the biggest problem is.
Has she ever contacted the support team in the past for any issues with the game on the old account?
Did she open a new Facebook account and start playing Farm Town on that?
If she knows the id for her farms that are linked to the hacked account, please ask her to use the new Facebook account to contact the support team. She will need to provide farm link for her old farms to the support team so that they can take a look to see if anything can be done.