Quote:
Originally Posted by janzclan
If I have paid for my farm pass twice - it has been taken out of my bank account twice - do I get a refund or do I get it free next month?
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Hi janzclan,
I moved your post to the Help & Support thread about the Farm Pass.
Please contact Support concerning this as we can not do refunds through the forums.
o contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366