Quote:
Originally Posted by Darlindebe
I have tried for 2 days to get the Orange Farm Pass and it says this:
Please wait 10 minutes, then reload your game and try again to avoid a double charge.
And I have tried for 2 days, every couple hours I try again. How do I get the Farm Pass 2  |
Hi Darlindebe
I moved your post to the thread about Farm Pass.
Please be sure that your date (day, month, year) and time (AM/PM) are correct in your computer.
Also, run memcache, you find the link below the game screen where it says, Clear Memcache.
You will see a list of unsettings. Close those and restart your farms.
Then check if you can buy the orange Farm Pass.
If you need to reread instructions about how to purchase farm pass, please click in the following link:
https://r1.slashkey.com/forum/showth...10#post6504910
If nothing works, then please contact Support team and ask them to check on your problem. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366