[LisaScobee]

This is what I see on my end. I get the "not found" error. The gmail user name is the primary account.

Originally Posted by marymarcel

Hi Lisa

If you are sure you registered the account but you forgot the password, then please follow the steps from this thread:

https://www.slashkey.com/forum/showt...58#post6542658

In case you didn't register that account then send an email to support and explain what happened, they will try to help you:
support@slashkey.com