Quote:
Originally Posted by Dotty7804
I emptied my cache and also deleted temp files .... since then I can only open my first farm and cannot load my other 31 farms. Please help, too much work here to lose them. Lynn  |
Hi Lynn,
I moved your post to the thread about game loading issues.
I have loaded your farms and had no problems going from farm to farm. What happens when you try to change farms?
We are not sure why some farmers are affected with this problem.
Please be sure that your browser and your computer system are up to date.
After any update it is better to restart the computer.
Also, you can try to reset your router/modem for a minute and see if that helps you.
There are more suggestions to try in the following link:
https://www.slashkey.com/forum/showthread.php?t=627590
Please,
before trying those suggestions and if you are able to load your farms, then uncheck all Show.... options in your preferences, the wrench.
Asking this as if you clear your browser cache and then you try to load the game with everything showing up in your preferences, then it will take more time to load as all graphics need to be loaded again.
If nothing works for you, then it could be an internet problem somewhere between you and the game servers that is causing data to be lost. Between you and the servers are many links that the data for the game has to travel through to get to and from the server. Any one of those links having a problem or heavy traffic can cause slowed down or lost data transfer.
We do not have any way to check, monitor or control all of those links. As this appears to be an internet problem somewhere between your service provider and the servers there is nothing we can do to help. The only thing you can do is be patient and hope the problem is solved soon.