Thread: Official Top Post Thread Neighborhood Chains Contest
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Old Oct 13 2019, 01:17 PM
JohnAlbertini JohnAlbertini is offline
Join Date: Oct 08 2010
Posts: 640

Originally Posted by Taz D View Post
Hi John,
Your contest information probably has not updated for which you can try clearing the memcache and reopen to see if it updates.
We are not able to duplicate this.

The only thing I can say if the memcache clearing doesn't fix it, then contact Support and let them log into your account to see this for themselves. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

As you have already contacted them previously there isn't anything we can do to help with this through the forums. Support are the only ones who can look at this.
It is NOT on MY end. It has cost me FC! It is on the SERVER!!! How many times must I repeat that the MATH is WRONG. Same neighborhood lower scoring person RANKS higher!!! So lower point person ranks 2nd at the END (Awarding) of the contest and gets 1FC but higher point person ranks 3rd and gets ZERO FC. Same NCC, same neighborhood so same total points. Person with lower contribution to the neighborhood total FINISHES higher than the person with the higher contribution to the neighborhood total.

Right NOW, game just loaded AFTER memclear
neighborhood total 45586
21873 points is ranked #2
23713 points is ranked #3


WHY does 23713 rank BELOW 21873?!

WRONG WRONG WRONG but is happens close to HALF the contests, not a one-time event.
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