Thread: Official Top Post Thread Facilities and Facility Manager
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Old Oct 16 2021, 07:47 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,370
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Quote:
Originally Posted by 101441331442717 View Post
Hello! I really wonder why my oil refinery has been missing since Thursday, October 14, 2021. I hope you can help me find it. Thank you.
Hi 101441331442717,

I have moved your post to the thread about Facilities.

Please contact Support for this as there isn't anything we can do about it through the forums.

To contact Support, click on the link below, fill out the form and submit it. Please be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you have any problems finding the automated response to your ticket, please click on the following link for instructions to help you with that: Support Issues - how to find their replies.
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