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Old Mar 29 2021, 09:26 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,274
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Quote:
Originally Posted by pflute View Post
User ID 610920035
I was trying to buy Farm 31 and the process froze during "processing purchase" The blue bar was complete (and yes, there are coins in the bank but it would go no further than that. Just wanted to know if this is a bug or should I just try again. No coins were taken from my bank. Thanks a lot!
Hi Pflute,
I moved your post to the subject thread about the Game Migration Updates.
We have had one other report about this, but the developers have not been able to duplicate this.
Please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.